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Restaurant · Wake County, NC

Castillo's Mexican Restaurant

3587 Maitland Dr

Last inspected Mar 12, 2026 · View Map ↗ · Compare ↗

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Score 95.5

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

1 - Inspection

Mar 12, 2026

Score 95.5

Official score: 95.5 · Understand this area’s scale

5 recorded violations

notedCode 3-203.12Food source and labeling

Official wording

Required records available: shellstock tags; parasite destruction

Inspector’s notes

3-203.12; Priority Foundation; Facility has oysters but when asked; was informed they do not keep the tags after selling them.- Once the last shellstock is sold; the date is placed somewhere on the tag and must be kept for a minimum of 90 days.- CDI; Educated about retaining tag on the bag of shellstock until empty. Record date on the tag when the last shellstock from the container is used. Store tags in chronological order for 90 days.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 3-302.11 (A)(4)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11 (A)(4); Core - Many foods (not cooling down) in refrigerators; walk-in cooler and freezer were not covered/sealed...Except for foods that are actively cooling down; foods in storage shall be kept covered/sealed...Seal/cover foods in storage. (REPEAT)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-501.18Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18; Priority; Observed a few items in the walk in cooler that was more than 7 days old from their date marks. One going back to 2/28.- TCS foods kept more than 7 days at 41 degrees F or less shall be discarded.- CDI; items voluntarily discarded

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Several wire shelves were rusty and/or peeling. Door and door frame to walk-in freezer had ice accumulation. Gaskets are torn throughout.- Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight.- Replace shelves with similar approved equipment. Remove ice from freezer door (so door can shut/seal adequately) and repair heat strip so ice does no accumulate so door shuts completely.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Cleaning is needed on the gaskets and door handles throughout.- Equipment shall be cleaned at the frequency necessary to preclude accumulation of soils.- Please clean items listed and do so more frequently.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Mar 12, 2026 · Original Source

1 - Inspection

Aug 13, 2025

Score 91.5

Official score: 91.5 · Understand this area’s scale

7 recorded violations

notedCode 6-301.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.12; Priority Foundation; There was no hand towels at the handwashing sink near back prep area.- Handwashing sinks shall be provided with a hand drying provision.- CDI; paper towels were provided.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-302.11 (A)(4)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11 (A)(4); Core - Many foods (not cooling down) in refrigerators; walk-in cooler and freezer were not covered/sealed...Except for foods that are actively cooling down; foods in storage shall be kept covered/sealed...Seal/cover foods in storage. (REPEAT)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; No Certified food protection manager (CFPM) present upon EHS arrival. The PERSON IN CHARGE shall be a certified FOOD protection manager who has shown proficiency of required information through passing a test that is part of an ACCREDITED PROGRAM. Ensure there is at least one CFPM present during hours of food operation.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Observed multiple dishes such as a blender; metal pot; and plastic containers that were deemed clean with food debris still on them.- Food contact surfaces of equipment shall be clean to sight and touch.- CDI; dishes moved to the sink area.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Observed multiple items (see chart above) that were above 41 degrees F.- TCS foods stored for cold hold shall maintain a temperature of 41 degrees F or less.- CDI; items moved to proper cooling location

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; Observed cloths being stored on counters.- Cloths stored in between uses in a chemical sanitizer shall be stored in a chemical sanitizer at the proper concentration. (50-200ppm/ Chlor)- CDI; cloths added to buckets

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Several wire shelves were rusty and/or peeling. Door and door frame to walk-in freezer had ice accumulation. Gaskets are torn throughout.- Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight.- Replace shelves with similar approved equipment. Remove ice from freezer door (so door can shut/seal adequately) and repair heat strip so ice does no accumulate so door shuts completely. 4-501.12; Core; Observed cutting boards with heavy scratches/holes in them.- Once no longer smooth and easily cleanable; cutting surfaces shall be resurfaced or replaced.- Please replace/resurface cutting boards.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Aug 13, 2025 · Original Source

1 - Inspection

May 9, 2025

Score 91.5

Official score: 91.5 · Understand this area’s scale

10 recorded violations

notedCode 3-301.11Employee health and hygiene

Official wording

No bare hand contact with RTE foods or pre- approved alternate procedure properly followed

Inspector’s notes

3-301.11; Priority Foundation; The grill cook was handling ready-to-eat food items with her bare hands. There must be no bare hand contact with ready-to-eat foods. Ready-to-eat foods must be handled with clean single service gloves; clean tongs; deli tissue; or dispensing equipment. CDI.. The employee was instructed on the correct way to handle ready-to-eat food. The employee was using single service gloves.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 6-301.11Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.11; Priority Foundation; At the sink near the dish machine; there was no soap.- All handwashing sinks shall be provided with a supply of hand cleanser.- CDI; soap was refilled during inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-302.11 (A)(4)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11 (A)(4); Core - Many foods (not cooling down) in refrigerators; walk-in cooler and freezer were not covered/sealed...Except for foods that are actively cooling down; foods in storage shall be kept covered/sealed...Seal/cover foods in storage. (REPEAT)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Observed multiple dishes such as a blender; metal pot; and plastic containers that were deemed clean with food debris still on them.- Food contact surfaces of equipment shall be clean to sight and touch.- CDI; dishes moved to the sink area.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Observed multiple items (see chart above) that were above 41 degrees F at the salsa bar.- TCS foods stored for cold hold shall maintain a temperature of 41 degrees F or less.- CDI; items had ice added around them to bring down. Please make sure that ice is filled around containers; not just on the bottom.- THIS IS A REPEAT ITEM. IF ON NEXT INSPECTION; A FULL (3) POINTS WILL BE DEDUCTED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-307.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-307.11; Core; observed large container of chips being stored directly underneath two different bug zappers.- Food shall be protected from contamination.- CDI; chips were moved.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 2-402.11Employee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

2-402.11; Core; A couple employees did not have a hair restraint.- Food employees shall wear an effective hair restraint such as a hat or hair net.- Please ensure staff wear hair nets or hats

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; The sanitizer buckets were way over 200ppm.- Cloths stored in between uses in a chemical sanitizer shall be stored in a chemical sanitizer at the proper concentration. (50-200ppm/ Chlor)- CDI; sanitizer was diluted

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Several wire shelves were rusty and/or peeling. Door and door frame to walk-in freezer had ice accumulation...Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight...Replace shelves with similar approved equipment. Remove ice from freezer door (so door can shut/seal adequately) and repair heat strip so ice does no accumulate so door shuts completely.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.17Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

5-501.17; Core - No covered trash can or receptacle was provided in women's bathroom...Toilet rooms used by females shall be provided with a covered receptacle/trash can for sanitary disposal...Provide required covered receptacle (should be one covered receptacle in each toilet stall OR one covered central trash can by handsink area).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, May 9, 2025 · Original Source

1 - Inspection

Jan 10, 2025

Score 91

Official score: 91 · Understand this area’s scale

15 recorded violations

notedCode 2-501.11Other

Official wording

Procedures for responding to vomiting & diarrheal events

Inspector’s notes

2-501.11; Priority Foundation - No written clean up procedures were provided for vomiting and diarrheal events...Written procedures for employees shall be available when responding to discharge of vomitus or fecal matter onto surfaces in establishment. The procedures shall address the specific actions employees must take to minimize the spread of contamination and exposure of employees; consumers and food to vomit or diarrhea...CDI by providing example of procedures. Consider putting together a vomiting and diarrhea cleanup response kit as stated in procedures given. (REPEAT)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 5-501.111Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.111; Core - Green cardboard dumpster used by restaurant had missing side door and one damaged top lid. Trash dumpster also had missing top lid. One kitchen trash can was very cracked/damaged...Trash/recycling receptacles shall be kept in good repair...Have property manager contact solid waste company to replace dumpsters with ones that are in good repair with side doors and top lids attached and in place. Replace cracked kitchen trash can. 5-501.114; Core - Cardboard dumpster's drain hole had no plug...Trash/recycling receptacles with drains shall have plugs in place...Replace missing plug.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 5-202.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-202.12; Core - No hot water was available at women's bathroom sink...Hot water of at least 100F shall be provided at all handsinks...Provide required hot water at women's handsink. 5-205.11; Priority Foundation - Coats were on bowl of handsink by front ice machine...Handsinks shall be accessible at all times for employees use...CDI by removing coats from handsink bowl. NOTE: This handsink must be maintained operational at all times and not blocked by anything. 6-301.11; Priority Foundation - No soap was available at handsink by front ice machine...An adequate supply of soap shall be provided at each handsink or group of adjacent handsinks...CDI by providing soap at handsink. 6-301.12; Priority Foundation - No paper towels were available at handsink by front ice machine...An adequate supply of soap shall be provided at each handsink...CDI by providing paper towels at handsink.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-302.11 (A)(4)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11 (A)(4); Core - Many foods (not cooling down) in refrigerators; walk-in cooler and freezer were not covered/sealed...Except for foods that are actively cooling down; foods in storage shall be kept covered/sealed...Seal/cover foods in storage. (REPEAT)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-602.11Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-602.11; Core - Some black mold and build-up observed inside interior top of ice machine...Equipment such as ice bins/machines shall be cleaned frequently enough to prevent accumulation of soil and mold...Increase ice machine cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1); Priority - A few hot TCS* foods were not maintained at 135F or above (see temperature chart)...After properly cooking or reheating; hot TCS* foods shall be maintained at 135F or above throughout entire product until served...CDI by reheating foods or thoroughly stirring (rice).

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority - Observed many cold TCS* foods above 41F (see temperature chart) (in make line top/bottom and front self-service area)...Unless actively preparing or properly cooling; cold TCS* foods shall be kept at 41F or less...CDI by properly refrigerating or putting foods in ice-water bath. (REPEAT)

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 7-102.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11; Priority Foundation - A few buckets of wiping cloth sanitizer were not labeled as "sanitizer"; and one spray bottle with clear liquid (bleach?) in it was not labeled...Working containers of cleaners and sanitizers taken from bulk supplies shall be labeled with common name of materials inside...CDI by labeling sanitizer buckets and spray bottle.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 3-501.13Food temperature

Official wording

Approved thawing methods used

Inspector’s notes

3-501.13 ; Priority Foundation - Two large containers of whole raw muscle beef were in bottom of food prep sink with small stream of water running over the top container...Food items must be thawed by using the following methods: totally submerged in water with water running over it not to exceed 70F (water flowing into an overflow); as a part of the over all cooking process; in the refrigeration unit at 41F or less...CDI by placing one of the large whole muscle containers submerged in cool water in bus tub with water flowing over it. The other large beef container was placed in refrigerator.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 6-202.15Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-202.15; Core - Exterior door to restaurant had unattached self-closing device...Outer openings of food establishments shall be protected against entry of insects by solid; self-closing and tight-fitting doors...Reattach self-closing on rear establishment door.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core - Clean plates; bowls were uncovered (some soiled with food debris) and knives were stored uncovered for customer self-service...Clean equipment; dishes; utensils shall be protected from contamination; in areas where they are not exposed to splash; and stored covered or inverted...Keep plates and bowls covered or inverted. Store silverware covered at customer self-service area.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core - Plastic forks and knives were uncovered on front counter for customer self-service. Some stacks of beverage cups were unprotected...Single service disposable food/beverage items/containers shall be protected from contamination...Store plastic forks and knives with handles only presented to customers; and keep disposable cups in approved dispensers or inverted and in their original plastic sleeves pulled up to rims of top cups on stacks.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-101.19Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-101.19; Core - Aluminum foil was lining some kitchen shelves...Equipment nonfood contact surfaces exposed to food splash and spills shall be made of nonabsorbent; smooth and easily cleanable material...Remove foil from shelves. Consider using vinyl liners; sheet pans; etc. to protect shelving. 4-501.11; Core - Several wire shelves were rusty and/or peeling. Door and door frame to walk-in freezer had ice accumulation...Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight...Replace shelves with similar approved equipment. Remove ice from freezer door (so door can shut/seal adequately) and repair heat strip so ice does no accumulate so door shuts completely.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.18Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

6-501.18; Core - Undersides of men's urinal were soiled...Plumbing fixtures such as urinals; handsinks and toilets shall be kept clean...Increase urinal cleaning frequency. 5-501.17; Core - No covered trash can or receptacle was provided in women's bathroom...Toilet rooms used by females shall be provided with a covered receptacle/trash can for sanitary disposal...Provide required covered receptacle (should be one covered receptacle in each toilet stall OR one covered central trash can by handsink area).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-202.11Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-202.11; Core - Light bulb in front upright refrigerator was not shielded...When food and clean equipment/utensils are exposed; light fixtures shall be effectively shielded or shatter-resistant bulbs shall be used...Effectively shield unprotected light bulb or provided shatter-resistant bulb.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Jan 10, 2025 · Original Source

1 - Inspection

Jul 9, 2024

Score 92

Official score: 92 · Understand this area’s scale

15 recorded violations

minorCode 6-501.18Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

6-501.18; Core - Undersides of men's urinal and front/side ceramic bases of toilet were soiled...Plumbing fixtures such as urinals; handsinks and toilets shall be kept clean...Increase cleaning frequency of fixtures above.; 5-501.17; Core - No covered trash can or receptacle was provided in women's bathroom...Toilet rooms used by females shall be provided with a covered receptacle/trash can for sanitary disposal...Provide required covered receptacle (should be one covered receptacle in each toilet stall OR one covered trash can by handsink area).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 2-501.11Other

Official wording

Procedures for responding to vomiting & diarrheal events

Inspector’s notes

2-501.11; Priority Foundation - No written clean up procedures were provided for vomiting and diarrheal events...Written procedures for employees shall be available when responding to discharge of vomitus or fecal matter onto surfaces in establishment. The procedures shall address the specific actions employees must take to minimize the spread of contamination and exposure of employees; consumers and food to vomit or diarrhea...CDI by providing example of procedures. Consider putting together a vomiting and diarrhea cleanup response kit as stated in procedures given.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode 3-302.11 (A)(4)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11 (A)(4); Core - Several foods (not cooling down) in refrigerators and freezers and a few pans of breading were not covered/sealed...Except for foods that are actively cooling down; foods in storage shall be kept covered/sealed...Seal/cover foods in storage.; 3-304.15 (A); Priority - Observed one food worker handle raw eggs and continued to handle clean utensils without discarding contaminated gloves. The same worker with different gloves on hands touched food and then used gloved hands to touch handle of walk-in cooler. Another worker with gloved hands handled broom and proceeded to handle other things in kitchen...If used; single use gloves shall be used for only one task such as working with ready-to-eat foods or with raw animal food; used for no other purpose and discarded when soiled or damaged; or when interruptions occur in the operation...CDI by having workers discard gloves after one task and wash hands.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation - Some stacked food containers stored as clean had old tape and sticky residues on exteriors (sticky residues on pan exteriors can stick to interiors of pans stacked on top)...Food contact surfaces shall be clean to sight and touch...CDI by placing soiled items at dishwashing area.; 4-602.11; Core - Large accumulation of black mold observed inside interior top of ice machine...Equipment such as ice bins/machines shall be cleaned frequently enough to prevent accumulation of soil and mold...Increase ice machine cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority - Observed many cold TCS* foods above 41F (see temperature chart) (in food prep sink; make line top/bottom and front self-service area)...Unless actively preparing or properly cooling; cold TCS* foods shall be kept at 41F or less...CDI by properly refrigerating or putting foods in ice-water bath.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 3-501.18Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18; Priority - Cooked pork pastor had date of 7/2 on it (more than 7 days ago)...Ready-to-eat TCS* foods kept more than 7 days at 41 or less shall be discarded...CDI by voluntarily discarding pork.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
majorCode 7-102.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11; Priority Foundation - A few buckets of wiping cloth sanitizer were not labeled as "sanitizer"...Working containers of cleaners and sanitizers taken from bulk supplies shall be labeled with common name of materials inside...CDI by labeling sanitizer buckets.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
majorCode 4-301.11Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

4-301.11; Priority Foundation - Make line refrigeration unit was not maintaining foods at 41F or less. Air temperature was about 50F; and all TCS* foods checked in this unit (top and bottom) were above 41F (see temperature chart)...Equipment for cooling and cold holding TCS* foods shall be sufficient in number and capacity to provide proper food temperatures...CDI by removing all TCS* foods from unit and properly refrigerating. Until repaired; if TCS* foods are placed in this unit; submerge food containers in ice-water baths. Only place in this unit what is needed for rapid service.; 3-501.15; Core - In walk-in cooler; cooked pasta was cooled in container with 8 inch food depth with top lid a little uncovered for cooling...TCS* foods shall be cooled using shallow containers (2-4 inch food depth); ice-water baths with frequent stirring; rapid cooling equipment (freezer; ice paddles; etc.); and/or loosely covering or completely uncovering cooling foods if there's no overhead contamination...CDI by changing cooling method for faster cooling.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 6-501.111Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-501.111; Core - Some live house flies were in facility...Premises shal be kept free of insects and other pests...Rid premises of flies using methods approved for food service establishments.; 6-202.15; Core - Exterior door to restaurant had unattached self-closing device...Outer openings of food establishments shall be protected against entry of insects by solid; self-closing and tight-fitting doors...Reattach self-closing on rear establishment door.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core - Chlorine sanitizer for wiping cloths was less than 50 ppm in two buckets; and sanitizer was very soiled/cloudy. A moist/soiled cloth was on top of counter top...Moist or soiled wiping cloths shall be kept in approved clean sanitizer between uses...Store moist/soiled wiping cloths as stated above OR in soiled laundry area.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core - Clean plates; bowls were uncovered (some soiled with food debris) and silverware was stored uncovered for customer self-service. Plastic baskets were stored under sink drain line...Clean equipment; dishes; utensils shall be protected from contamination; in area where they are not exposed to splash; and stored covered or inverted...Keep plates and bowls covered or inverted. Do not store clean utensils/containers under waste lines. Store silverware covered at customer self-service area.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core - Plastic forks were stored in cup with food contact surfaces up and presented to user...Single service disposable food/beverage items/containers shall be protected from contamination...Store forks with handles up while in cup.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-502.11(A) and (C)Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-502.11(A) and (C); Core - Some food containers and utensils were damaged/cracked...Food service equipment shall be kept in good repair...Discard damaged items.; 4-205.10; Core - Observed unapproved domestic equipment: Crockpot; Ninja blender...Except for toasters; mixers; microwave ovens; water heaters and hoods; food service equipment shall be used according to manufacturer's intended use and meet ANSI/NSF certification...Remove unapproved equipment from facility.; 4-501.11; Core - Several wire shelves were rusty and/or peeling. Upright refrigerator door gasket was torn. Door and door frame to walk-in freezer had ice accumulation...Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight...Replace shelves and gasket with similar approved equipment. Remove ice from freezer door (so door can shut/seal adequately) and repair heat strip so ice does no accumulate.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 5-501.111Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.111; Core - Green cardboard dumpster used by restaurant had missing side door...Trash/recycling receptacles shall be kept in good repair...Have property manager contact solid waste company to replace dumpster with one that is good repair with side doors in place.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core - Men's bathroom door had large holes in it. Also; this bathroom had many missing toilet stall wall tiles and peeling wall paper. Back storage room had light fixtures that did not illuminate immediately...Physical facilities shall be kept in good repair...Repair men's bathroom door (or replace it) and wall surfaces. Ensure back storage room light illuminates properly.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 9, 2024 · Original Source

1 - Inspection

Feb 21, 2024

Score 95.5

Official score: 95.5 · Understand this area’s scale

8 recorded violations

minorCode 5-501.113Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.113; Core; The dumpster is missing a lid. Receptacles kept outside must have tight-fitting lids or doors. A new dumpster must be provided.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
criticalCode 2-201.11 (A)Permits, training, and postings

Official wording

Management; food & conditional employee; knowledge; responsibilities & reporting

Inspector’s notes

2-201.11 (A); (B); (C); and (E); Priority; The manager on duty did not have a written 1-B form that has a list of illness if employees has not to report to work. Employees must know when to stay home from work while ill. The employees must know what steps need to be taken before they can return to work. CDI... A sample form was given to the manager on duty.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
majorCode 2-501.11Other

Official wording

Procedures for responding to vomiting & diarrheal events

Inspector’s notes

2-501.11; Priority Foundation; The Food Establishment did not have a written procedures for Employees to follow when responding to vomiting or diarrheal events that involve the discharge of vomitus or fecal matter onto the surface in the Food Establishment. CDI.. A sample form was given to the manager on duty.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 3-203.12Food source and labeling

Official wording

Required records available: shellstock tags; parasite destruction

Inspector’s notes

3-203.12; Priority Foundation; The date when the last shellstock from the container was sold was not recorded on the tag. The date when the last shellstock from the container is sold or served must recorded on tog or label. CDI.. The manager recorded on the tag.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
criticalCode 4-501.114Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.114; Priority; The dish machine was showing no measurable sanitizer solution after being taken through 3 complete cycles. Chlorine sanitizer must be between 50 to 200 parts per million. CDI... The owner repaired the dish machine during the inspection. The machine was showing 100 parts per million before the end of the inspection. ; 4-601.11 (A); Priority Foundation; There were several dishes that were stored clean but were greasy to the touch. There were dishes stored as clean that had wet and dried food debris on the dishes. Equipment Food-Contact Surfaces and Utensils stored as clean must be clean to sight and touch. CDI... The dishes were placed at the dish machine to be washed again.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 7-204.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-204.11 ; Priority; The sanitizer solution was above 200 parts per million in one bucket. Chemical sanitizer applied to Food-Contact Surfaces must meet requirements to the Food Code. CDI... The sanitizer was corrected to 100 parts per million.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
criticalCode 5-205.15Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-205.15; Priority; Repair the leak under the three compartment sink and ladies restroom sink. All plumbing systems must be maintained in good repair. A return visit will be made to see if the item has been corrected.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode 6-303.11Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-303.11; Core; There were several blown light bulbs in the kitchen. There must be at least (50 foot candles) at a surface where a Food Employee is working with Food or working with Utensils or Equipment such as knives; slicers; grinders; or saws where Employee safety is a factor.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Feb 21, 2024 · Original Source

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