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Restaurant · Wake County, NC

Hampton Inn Suites Crabtree Raleigh Kitchen

3920 Arrow Dr

Last inspected Sep 28, 2026 · View Map ↗ · Compare ↗

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Score 99

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

1 - Inspection

Sep 28, 2026

Score 99

Official score: 99 · Understand this area’s scale

4 recorded violations

notedCode REPEAT 6-202.15 Outer OpeningsPests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

REPEAT 6-202.15 Outer Openings; Protected. (A) Outer openings of a FOOD ESTABLISHMENT shall be protected against the entry of insects and rodents by: (1)Filling or closing holes and other gaps along floors; walls; and ceilings; (3)Solid; self-closing; tight-fitting doors. -Observation: exit door located in the kitchen had sunlight coming through. No pests were found during this inspection. -Environmental Health Specialist (EHS) discussed the matter with Person in Charge (PIC).

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 4-903.11(A) and (C) EquipmentEquipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C) Equipment; Utensils; Linens and Single-Service and Single Use Articles-Storing (C) SINGLE-SERVICE and SINGLE-USE ARTICLES shall be kept in the original protective PACKAGE or stored by using other means that afford protection from contamination until used. -Observation: single-use cups and containers were being stored above the protection line and parts where the lips touches were exposed and customers can touch several cups at the same time with their hands. -Environmental Health Specialist (EHS) discussed the matter with the Person in Charge (PIC).

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode —Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13 Nonfood Contact Surfaces of EQUIPMENT shall be cleaned at a frequency necessary to preclude accumulation of soil residues. -Observation: ice machine deflector and around ice machine dispenser had black slime accumulation. Make sure to clean as often as necessary to keep it clean. -Environmental Health Specialist (EHS) discussed the matter with the Person in Charge (PIC).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

REPEAT 5-205.15 System Maintained in Good Repair A PLUMBING SYSTEM shall be: (B) Maintained in good repair. -Observation: the cold water faucet in 3 comp sink is in bad repair. Cold water was very hard to turn off and initially water was not reaching 110F. Then Person in Charge (PIC) called plumbing personnel to fix it and he was able to close cold water faucet and make it work for water to reach required temperature. Even though faucet is currently working it is still in bad repair. -Environmental Health Specialist (EHS) discussed the matter with the Person in Charge (PIC).

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, Sep 28, 2026 · Original Source

1 - Inspection

Mar 21, 2025

Score 97.5

Official score: 97.5 · Understand this area’s scale

5 recorded violations

notedCode —Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

Observation: The handsink at the make line was blocked for access by trash can. CDI: Trash can was removed from in front of hand sink. Ensure that the hand sink is accessible during all hours of operation not blocking employees. 5-205.11 Using a Handwashing Sink - Operation and Maintenance (Pf) (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode Observation: The rear door sweep is beginning to deteriorate. Enure that all doors are sealed ot prevent the entrance of insects and/or vermin. 6-202.15 Outer OpeningsPests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

Observation: The rear door sweep is beginning to deteriorate. Enure that all doors are sealed ot prevent the entrance of insects and/or vermin. 6-202.15 Outer Openings; Protected (C) Protect outer openings of establishment from insect or rodent entry.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode —Other

Official wording

Washing fruits & vegetables

Inspector’s notes

Observation: labels were still affixed to exterior of apples prior to wrapping and offered to consumer. All vegetables and fruit must have labels removed prior to washing. Continue to pffer these whole fruits wrapped in plastic wrap. 3-302.15 Washing Fruits and Vegetables (C) Wash fruits and vegetables prior to use.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode Observation: The high temp dish machine is only reaching 171 - 174F during the rinse cycle and is specified on the operation plate to reach 180F during final rinse. The utensils and equipment are reaching final rinse temperature of 161F for sanitization. Repair machine to ensure it is oeprating with correct temperatures for wash (150F) and rinse (180F). 4-501.15 Warewashing MachinesCleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

Observation: The high temp dish machine is only reaching 171 - 174F during the rinse cycle and is specified on the operation plate to reach 180F during final rinse. The utensils and equipment are reaching final rinse temperature of 161F for sanitization. Repair machine to ensure it is oeprating with correct temperatures for wash (150F) and rinse (180F). 4-501.15 Warewashing Machines; Manufacturers' Operating Instructions (C) Operate a warewashing machine in accordance with the data plate.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

Observation: The hot and cold water handles at the faucet servicing the dish sink are no longer in good repair - unable to cut hot or cold water off at faucet taps. 5-205.15 System Maintained in Good Repair. A PLUMBING SYSTEM shall be: (a) Maintain a plumbing system in good repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, Mar 21, 2025 · Original Source

1 - Inspection

Nov 12, 2024

Score 97

Official score: 97 · Understand this area’s scale

5 recorded violations

notedCode Observation: A food service cart was blocking access to the hand sink in the kitchen. CDI: Staff moved cart from in front of hand sink. 5-205.11 Using a Handwashing Sink - Operation and Maintenance (Pf) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observation: The hand sink in the restroom did not have hot water at a minimum of 100F. Observed at 78F on the metered faucet. 5-202.12 Handwashing SinksHandwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

Observation: A food service cart was blocking access to the hand sink in the kitchen. CDI: Staff moved cart from in front of hand sink. 5-205.11 Using a Handwashing Sink - Operation and Maintenance (Pf) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observation: The hand sink in the restroom did not have hot water at a minimum of 100F. Observed at 78F on the metered faucet. 5-202.12 Handwashing Sinks; Installation (C) Provide at least 100F water at handsinks.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode Observation: Food items including grated cheese and butter that are being held on time control are also being stored in reach in refrigerator at the buffet station. The temperature measured on these food products were 49F and 45F. The refrigerator is unable to maintain TCS food products at 41F or below. When a time control policy is implementedOther

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

Observation: Food items including grated cheese and butter that are being held on time control are also being stored in reach in refrigerator at the buffet station. The temperature measured on these food products were 49F and 45F. The refrigerator is unable to maintain TCS food products at 41F or below. When a time control policy is implemented; these food items listed must be discarded within the time frame that is written following service. CDI: Grated cheese and butter were voluntarily discarded during inspection; time control was discussed during inspection with corrective action on written policy. 3-501.19 Time as a Public Health Control (P) (Pf) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall have an initial temperature of 41 F when removed from cold holding temperature control or 135 F or greater when removed from hot holding temperature control. -P

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode Observation: When tested the quat sanitizer in the wiping clth bucket exceeded 500ppm. Ensure that staffing are using test strips to monitor correct mix of sanitizer. Quat sanitizer provided at facility is to be maintained between 200-400ppm. CDI: This was corrected during inspection by decreasing sanitizer level to 200ppm through dilution during inspection. 7-204.11 SanitizersChemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

Observation: When tested the quat sanitizer in the wiping clth bucket exceeded 500ppm. Ensure that staffing are using test strips to monitor correct mix of sanitizer. Quat sanitizer provided at facility is to be maintained between 200-400ppm. CDI: This was corrected during inspection by decreasing sanitizer level to 200ppm through dilution during inspection. 7-204.11 Sanitizers; Criteria - Chemicals (P) Provide sanitizer at correct concentrations; diluting as required.-P

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode —Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

Observation: The non-food contact surfaces of the ice machine have visible buildup. 4-602.13 Nonfood Contact Surfaces (C) Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

Observation: The faucet handles at the dish sink no longer turn hot or cold water off. Ensure that all plumbing is maintained in good repair. 5-205.15 (B) Maintain a plumbing system in good repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, Nov 12, 2024 · Original Source

1 - Inspection

May 28, 2024

Score 99

Official score: 99 · Understand this area’s scale

2 recorded violations

minorCode Observation: The reach in freezer is accumulating ice in the rear and around the compressor. 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

Observation: The reach in freezer is accumulating ice in the rear and around the compressor. 4-501.11; Core; (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4 1 and 4-2. (B) EQUIPMENT components such as doors; seals; hinges; fasteners; and kick plates shall be kept intact; tight; and adjusted in accordance with manufacturer's specifications. (C) Cutting or piercing parts of can openers shall be kept sharp to minimize the creation of metal fragments that can contaminate FOOD when the container is opened.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode Observation: The ware wash machine was not working intermittently and displayed varying temperatures during 3 passes. Cease use of machine until repaired and operating according to specification label. 4-501.15Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

Observation: The ware wash machine was not working intermittently and displayed varying temperatures during 3 passes. Cease use of machine until repaired and operating according to specification label. 4-501.15; Core; A) A WAREWASHING machine and its auxiliary components shall be operated in accordance with the machine's data plate and other manufacturer's instructions.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, May 28, 2024 · Original Source

1 - Inspection

Nov 20, 2023

Score 97.5

Official score: 97.5 · Understand this area’s scale

5 recorded violations

notedCode 3-501.19Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19; Priority Foundation; Cream cheese and butter being held on time as a public health control with no time markings. If potentially hazardous foods are held on TPHC they shall be marked with the time to indicate when they must be discarded. CDI- Food items were voluntarily discarded.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode 7-201.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-201.11; Priority; Hand sanitizer was found being stored above apples. Poisonous or toxic materials shall be stored in an area that prevents potential contamination of food or clean equipment. CDI- Sanitizer was moved to a new location/

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; At the beginning of the inspection; wet wiping cloths were being stored on prep surfaces. Between uses; wet or moist wiping cloths shall be stored in an approved sanitizer at an appropriate concentration.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 3-304.12Equipment and utensils

Official wording

In-use utensils: properly stored

Inspector’s notes

3-304.12; Core; Scoop was stored in sugar with the handle directly touching the food. If utensils are stored inside of food containers; they shall be stored with their handles above the food in order to prevent potential contamination.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Minor cleaning is needed on the wall behind the reach-in coolers. PHYSICAL FACILITIES shall be cleaned as often as necessary to keep them clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Nov 20, 2023 · Original Source

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