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Restaurant · Wake County, NC

Hilton Raleigh North Hills - 88 Oaks

3415 Wake Forest Rd

Last inspected Sep 30, 2026 · View Map ↗ · Compare ↗

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Score 95

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

7 inspections

1 - Inspection

Sep 30, 2026

Score 95

Official score: 95 · Understand this area’s scale

13 recorded violations

notedCode 3-302.11(A)(1) SeparationOther

Official wording

Food separated & protected

Inspector’s notes

3-302.11(A)(1) Separation; Packaging & Segregation; Raw animal food and Ready to Eat - (P) FOOD shall be protected from cross contamination (except when frozen in original commercial packaging) by separating raw animal FOODS during storage; preparation; holding; and display from READY-TO-EAT (RTE) FOOD including other raw animal FOOD such as FISH for sushi or MOLLUSCAN SHELLFISH; or other raw RTE FOOD such as fruits and vegetables; and unwashed produce. - Walk-in freezer: on the speed-cooling rack; a tray of in-house frozen raw chicken was stored above a tray shelf of commercially frozen raw pork. Corrected during inspection (CDI): the tray of in-house frozen raw chicken was restored below the commercially packaged pork. First observation: no point at this time.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-602.11 Equipment Food-Contact Surfaces and Utensils - Frequency (E) Surfaces of UTENSILS and EQUIPMENT contacting FOOD that is not TIME/TEMPERATURE CONTROL - Observed ice machine reflector panel with brown stain accumulation. Discussed the matter with the person in charge (PIC). First observation: the side walls of the ice bin are cleanCleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-602.11 Equipment Food-Contact Surfaces and Utensils - Frequency (E) Surfaces of UTENSILS and EQUIPMENT contacting FOOD that is not TIME/TEMPERATURE CONTROL - Observed ice machine reflector panel with brown stain accumulation. Discussed the matter with the person in charge (PIC). First observation: the side walls of the ice bin are clean; no points were taken at this time.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A) (2) and (B) Time / Temperature Control for Safety (TCS) FoodFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B) Time / Temperature Control for Safety (TCS) Food; Hot and Cold Holding (P) Maintain TCS foods in cold holding at 41F or less. -P - Observed a standing cooler near the breakfast cook line: the TCS food ( cooked chicken wings; ham; chopped lettuce; and spring mix ) was at a temperature above 41F. CDI - Removed the TCS food from public service due could not determine how long the TCS food was at a temperature in the danger zone (41F-135F).

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.17 Ready-To-Eat Time / Temperature Control for Safety FoodFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17 Ready-To-Eat Time / Temperature Control for Safety Food; Date Marking (Pf) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. 3-501.18 Discard the food requiring date labels once time/temperature window has expired; if it is not been labeled; or if the label is incorrect. -P - A walk-in cooler 3: cooked chicken wings and sliced tomato were prepped yesterday with no date mark. - Walk-in cooler #4. Observed watermelon cut yesterday and stored longer than 24 hours with no date mark. CDI- the watermelon; cooked chicken wings; and sliced tomato date marks to reflect yesterday. Repeat.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 3-501.19 Time as a Public Health Control (TPHC) (P) (Pf). TPHC written procedure shall be available to review during the inspection and the product discard time posted. - Observed the TPHC written procedure and discard time log available for review during the current inspectionOther

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19 Time as a Public Health Control (TPHC) (P) (Pf). TPHC written procedure shall be available to review during the inspection and the product discard time posted. - Observed the TPHC written procedure and discard time log available for review during the current inspection; but it does not cover the half-and-half cream at the Starbucks coffee shop. CDI - the half-and-half was added to the written procedure; and the discard time was provided. First observation: no point at this time.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-603.11(C) Pf Consumer Advisory REMINDER shall include asterisking the animal-derived FOODS requiring DISCLOSURE to a footnote that states:(1) Regarding the safety of these itemsFood temperature

Official wording

Consumer advisory provided for raw/ undercooked foods

Inspector’s notes

3-603.11(C) Pf Consumer Advisory REMINDER shall include asterisking the animal-derived FOODS requiring DISCLOSURE to a footnote that states:(1) Regarding the safety of these items; written information is available upon request; or(2) Consuming raw or undercooked MEATS; POULTRY; seafood; shellfish; or EGGS may increase your RISK of foodborne illness; or (3) Consuming raw or undercooked MEATS; POULTRY; seafood; shellfish; or EGGS may increase your RISK of foodborne illness; especially if you have certain medical conditions. - Observed menu with corrected consumer advisory disclosure and reminder message; but the asterisk was not marked next to the steak that is offered to be made to order raw or undercooked. CDI - Added the asterisk to the steak item.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 7-301.11 Separation Storage and DisplayChemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-301.11 Separation Storage and Display; Stock and Retail Sale POISONOUS or TOXIC MATERIALS shall be stored and displayed for retail sale so they can not contaminate FOOD; EQUIPMENT; UTENSILS; LINENS; and SINGLE-SERVICE and SINGLE-USE ARTICLES by(A) Separating the POISONOUS or TOXIC MATERIALS by spacing or partitioning; P - Front service counter: observed 2 spray bottles of cleaner stored next to a pile of clean red napkins without adequate separation. CDI - removed the spray bottles oved from the area.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 4-203.12 Temperature Measuring DevicesEquipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-203.12 Temperature Measuring Devices; Ambient Air and Water - Accuracy (Pf) (A) Ambient air and water TEMPERATURE MEASURING DEVICES that are scaled in Celsius or dually scaled in Celsius and Fahrenheit shall be designed to be easily readable and accurate to ±1.5C in the intended range of use. Pf - Starbuck coffe shop: Observed no air temperature thermometer at the reach-in cooler. CDI - thermometer provided.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 6-501.112 Removing Dead or Trapped BirdsPests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-501.112 Removing Dead or Trapped Birds; Insects; Rodents and other Pests (C) - Back inventory area: observed 2 dead insect (roaches) on the floor. Discussed with PIC about removing dead insect out of the operation area regulary to prevent pest attraction.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 4-903.11(A) and (C) EquipmentEquipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C) Equipment; Utensils; Linens and Single-Service and Single Use Articles-Storing (C) SINGLE-SERVICE and SINGLE-USE ARTICLES shall be stored as specified under par. (A) of this section and shall be kept in the original protective PACKAGE or stored by using other means that afford protection from contamination until used. - Observed coffee filer stored outside original bag and without protection. discussed the matter with PIC.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-502.11(A) Maintain utensils and equipment in good repair. - Observed ice accumulation on the wall and floor of the walk-in freezer. Ice build-up could indicate that the machine is not properly adjusted. AlsoCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-502.11(A) Maintain utensils and equipment in good repair. - Observed ice accumulation on the wall and floor of the walk-in freezer. Ice build-up could indicate that the machine is not properly adjusted. Also; the floor in walk-in cooler #4; adjacent to it; has missing tiles and is cracked.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dustCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust; food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed multiple clean utensils with old stickers still on them. - Observed condensation on the ceiling of the 2 walk-in coolers. No product involved. - 3-comp sink for dishwashing: Observed grime buildup on the water head spray and the water faucet of this unit - Observed 1 oven with heavy accumulation at the bottom of the unit that needs cleaning Discussed the matter with PIC.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.12 CleaningCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12 Cleaning; Frequency and Restrictions (C). (A) Physical facilities shall be cleaned as often as necessary to keep them clean. 6-201.16 (B) In areas that are not used for dry storage; concrete blocks; porous blocks; or bricks used for indoor wall construction shall be sealed; smooth; nonabsorbent; and easily cleanable. - Observed dry goods inventory room: stains on the ceiling tiles. Significant improvement; no points at this time.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Sep 30, 2026 · Original Source

1 - Inspection

Apr 7, 2026

Score 93.5

Official score: 93.5 · Understand this area’s scale

9 recorded violations

notedCode 3-501.16 (A) (1) Time / Temperature Control for Safety (TCS) FoodFood temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16 (A) (1) Time / Temperature Control for Safety (TCS) Food; Hot and Cold Holding (P). Maintain TCS foods in hot holding at 135F or above. -P - Observed hot cabinet with barbecue pull pork (127F; within 2 hours) temperature below 135F. These hot foods are held for the lunch hour; which runs from 12 pm-2 pm. Corrected during inspection (CDI): the hot cabinet temperature turned up the heat level. The food involved in the current inspection will be served and discarded at 2 pm (4 hours). Discussed with the person in charge (PIC) about how to monitor food safety for cooked food for immediate service and for hot holding.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A) (2) and (B) Time / Temperature Control for Safety FoodFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Maintain TCS foods in cold holding at 41F or less. -P - Observed the main breakfast prep line set up (6 AM-9 AM) using the ice tub to store food supplies for the breakfast buffet; the food in the ice tub had a temperature above 41F ( cooked mushrooms; chopped tomato; oatmeal rehydrated). CDI - the food involved was transferred to the walk-in cooler to cool it down.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.17 Ready-To-Eat Time / Temperature Control for Safety FoodFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17 Ready-To-Eat Time / Temperature Control for Safety Food; Date Marking (Pf) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. 3-501.18 Discard the food requiring date labels once time/temperature window has expired; if it is not been labeled; or if the label is incorrect. -P - A walk-in cooler 3: observed pickle eggs made in-house with the date mark shelf life longer than 7 days. CDI - the egg pickles discard. - Walk-in cooler #4. Observed watermelon cut and stored longer than 24 hours with no date mark. CDI the watermelon discard. Repeat.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 3-305.11 Store food in a cleanContamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11 Store food in a clean; dry location; not exposed to contamination. Keep at least 6 inches above the floor. - Walk-in cooler 4: a cart of peeled; uncooked potatoes stored without a cover located directly under the Air Cooler (AC) unit pipe that has dripping condensation. CDI - the potato cart covered. - The cut watermelon drips onto the grape on the shelf below. The watermelon was removed from the shelf.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 2-402.11 Effectiveness - Hair Restraints (C) Use head coveringsEmployee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

2-402.11 Effectiveness - Hair Restraints (C) Use head coverings; beard guards and clothing to restrain body hair from contacting exposed food; equipment; and utensils. 2-303.11 Prohibition - Jewelry Remove jewelry from hands and arms while preparing food. A plain ring; such as a wedding band; is allowed. - Observed 1 food handler with no hair net and 1 food handler with wristband jewelry. Educational provided.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 4-502.11(A) Maintain utensils and equipment in good repair. - Observed a few lids and trays with cracked surfaces and in poor repair. - Observed ice accumulation on the wall and floor of the walk-in freezer. Ice build-up could indicate that the machine is not properly adjusted. AlsoCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-502.11(A) Maintain utensils and equipment in good repair. - Observed a few lids and trays with cracked surfaces and in poor repair. - Observed ice accumulation on the wall and floor of the walk-in freezer. Ice build-up could indicate that the machine is not properly adjusted. Also; the floor in walk-in cooler #4; adjacent to it; has missing tiles and is cracked. - Walk-in cooler #3 door seal is coming off.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dustCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust; food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Beverage prep area (tea making): Observed accumulation in the compartment that stored single-use articles. Discussed the cleaning schedule of the equipment with the PIC.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. - Observed litter on the ground near the compactor dumpster. The PIC sent the crews to clean the area.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 6-501.12 CleaningCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12 Cleaning; Frequency and Restrictions (C). (A) Physical facilities shall be cleaned as often as necessary to keep them clean. 6-201.16 (B) In areas that are not used for dry storage; concrete blocks; porous blocks; or bricks used for indoor wall construction shall be sealed; smooth; nonabsorbent; and easily cleanable. - Observed throughout the kitchen: the dust accumulation on the ceiling tiles needs cleaning. Dust accumulation at the fan- dishwashing area. - observed missing ceiling tiles in the dishwashing area - Observed dry goods inventory room: 1 ceiling tile made of absorbent material. Discussed the matter with PIC.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Apr 7, 2026 · Original Source

1 - Inspection

Oct 16, 2025

Score 87.5

Official score: 87.5 · Understand this area’s scale

16 recorded violations

notedCode 6-301.14Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.14; Core; Mens restroom lacking a handwashing sign. In coffee shop area; handwashing sign has fallen down behind paper towels stack; blocked. A sign or poster that notifies food employees to wash their hands shall be provided at all handwashing sinks used by food employees and shall be clearly visible to food employees. CDI- Handwashing signs provided for posting. 6-301.12; Priority Foundation; Ladies restroom handwashing sink paper towel dispenser is out of paper towels. Each handwashing sink shall be provided with: Individual; disposable towels; A continuous towel system that supplies the user with a clean towel; or A heated-air hand drying device; or A hand drying device that employs an air-knife system that delivers high velocity; pressurized air at ambient temperatures. CDI- Paper towels added during inspection. 5-205.11; Priority Foundation; Soapy water bucket left stored in handwashing sink. A handwashing sink shall be maintained so that it is accessible at all times for employee use. A handwashing sink may not be used for purposes other than handwashing. CDI- Bucket removed during inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 4-501.112Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.112; Priority Foundation; The high-temperature dish machine sanitizing rinse not reaching a high enough temperature; measured at 150F after multiple runs. In a mechanical operation; the temperature of the fresh hot water SANITIZING rinse as it enters the manifold may not be more than 90C (194F); or less than 82C (180F); and at least 160F at the dishes (4-703.11). CDI- Dish machine repaired and retested during inspection. 4-601.11(A); Priority Foundation; Soiled knife stored in bin with clean knives. Large manual can opener blade is soiled. EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. CDI- Utensils returned for additional cleaning during inspection. [REPEAT]

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16(A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16(A)(2) and (B); Priority; Cold-Holding: On the breakfast buffet; cut melon holding at 44F; cream cheese at 55F; 2% milk at 42.3F; and whole milk at 42.5F. These items not using TPHC. In the kitchen; all TCS foods in the tall 2-door unit are off temperature; measured at 46-47F. Maintain cold Temperature Control for Safety (TCS) foods at 41F and less. CDI- TCS foods exceeding 41F voluntarily discarded by PIC during inspection. Recommend using TPHC for cut melon and milk carafes on the buffet. [REPEAT]

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.18Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18; Priority; Disposition: Container of blue cheese past 7-day hold allowed (on day 9 according to date-marking). A couple containers of milk products opened yesterday; lacking datemarking; unable to determine if within 24 hours. Refrigerated; READY-TO-EAT; POTENTIALLY HAZARDOUS FOOD (TIME/TEMPERATURE CONTROL FOR SAFETY FOOD) prepared and held in a food establishment for more than 24 hours shall be date-marked. The day of preparation shall be counted as Day 1 (ex.-date the milk opened; date the meat/vegetable cooked). Add date mark to prepared TCS foods that will be held over to the next day. When freezing cooked TCS foods; include the Date Cooked/Date Frozen/Date Thawed. Prepared TCS food shall be discarded if it exceeds the temperature and time combination as specified in Food Code (up to 7 days when maintained at 41F and less). CDI- Known opened-on dates added. Product past 7-day hold voluntarily discarded by PIC during inspection. [REPEAT]

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 3-501.19Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19; Priority Foundation; Time Tracking not in place for the cooked hot meats held on Time as Public Health Control (TPHC) at breakfast buffet. Written Methods are vague; not listing all items using this method. If time without temperature control is used as the public health control for a working supply of POTENTIALLY HAZARDOUS FOOD (TIME/TEMPERATURE CONTROL FOR SAFETY FOOD) before cooking; or for READY-TO-EAT POTENTIALLY HAZARDOUS FOOD (TIME/TEMPERATURE CONTROL FOR SAFETY FOOD) that is displayed or held for sale or service: Written procedures shall be prepared in advance; maintained in the FOOD ESTABLISHMENT and made available to the REGULATORY AUTHORITY upon request that specify Methods of compliance with Food Code. If time without temperature control is used as the public health control up to a maximum of 4 hours: the FOOD shall have an initial temperature of 5 C (41 F) or less when removed from cold holding temperature control; or 57 C (135 F) or greater when removed from hot holding temperature control; The FOOD shall be marked or otherwise identified to indicate the time that is 4 hours past the point in time when the FOOD is removed from temperature control. FOOD in unmarked containers or PACKAGES; or marked to exceed a 4-hour limit shall be discarded. CDI- PIC educated on requirements. Breakfast service now over. Tracking to be used starting with next service; of when first hot item removed from temperature control. Written Methods template to be improved; listing all items that may use this method. Recommend using TPHC for the cut melon. [REPEAT]

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 7-102.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11; Priority Foundation; Labeling missing on buckets of sanitizer and soapy water. Working containers used for storing POISONOUS OR TOXIC MATERIALS such as cleaners and SANITIZERS taken from bulk supplies shall be clearly and individually identified with the common name of the material. CDI- Labeling added during inspection.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 3-302.12Food source and labeling

Official wording

Food properly labeled: original container

Inspector’s notes

3-302.12; Core; Labeling missing on spices and squeeze bottles of food ingredients. Working containers holding FOOD or FOOD ingredients that are removed from their original packages for use in the FOOD ESTABLISHMENT; such as cooking oils; flour; herbs; potato flakes; salt; spices; and sugar shall be identified with the common name of the FOOD. Add labeling to these items.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 2-402.11Employee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

2-402.11; Core; Food handler observed working with food without wearing a hat or hair net. FOOD EMPLOYEES shall wear hair restraints such as hats; hair coverings or nets; beard restraints; and clothing that covers body hair; that are designed and worn to effectively keep their hair from contacting exposed food; clean equipment; utensils; and linens; and unwrapped single-service and single-use articles. CDI- PIC instructed food employee to add a hat or hair net. 2-303.11; Core; Food employee observed wearing large watch while working with food. Except for a plain ring such as a wedding band; while preparing FOOD; FOOD EMPLOYEES may not wear jewelry including medical information jewelry on their arms and hands. CDI- PIC educated on Food Code requirements.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; Sanitizer concentration too low in sanitizer bucket; measured at 0ppm quat. Damp wiping cloth flopped over side of sanitizer bucket. Cloths in-use for wiping counters and other EQUIPMENT surfaces shall be held between uses in a chemical sanitizer solution at the required concentration (50-200ppm chlorine; 200-400 quat). CDI- Sanitizer bucket returned to dish room to be remade.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-302.15Other

Official wording

Washing fruits & vegetables

Inspector’s notes

3-302.15; Core; Observed food handler adding blueberries to breakfast buffet directly from the plastic containers they came in (not pre-washed product). Raw fruits and vegetables shall be thoroughly washed in water to remove soil and other contaminants before being cut; combined with other ingredients; cooked; served; or offered for human consumption in READY-TO-EAT form. CDI- Blueberries returned for cleaning during inspection.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; Several metal pans stored as clean observed stacked wet. Clean EQUIPMENT and UTENSILS shall be stored In a self-draining position that allows air drying; and Covered or inverted. Allow pans to thoroughly air dry before stacking. [REPEAT] 4-903.11(A); (B) and (D); Core; Stacks of clean pans on lower shelf of clean dish storage stored food-side up. In coffee shop area; handwashing soap dispenser located past hand sink splash guard; now over tray used for cooking food items; food/utensil area. Clean EQUIPMENT and UTENSILS shall be stored In a clean; dry location; Where they are not exposed to splash; dust; or other contamination; At least 15 cm (6 inches) above the floor; and Covered or inverted. Invert the pans food-side down. Move the soap dispenser so directly over the handwashing sink.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core; Boxes of single-service containers stored on the floor in dry storage room. SINGLE-SERVICE and SINGLE-USE ARTICLES shall be stored: In a clean; dry location; Where they are not exposed to splash; dust; or other contamination; and At least 15 cm (6 inches) above the floor. Take care of deliveries the day of delivery. Move these items up off the floor. 4-904.11; Core; Unwrapped Single-service spoons stored food-side up and in alternating directions. SINGLE-SERVICE and SINGLE-USE ARTICLES shall be handled; displayed; and dispensed so that contamination of FOOD- and lip-contact surfaces is prevented. Knives; forks; and spoons that are not prewrapped shall be presented so that only the handles are touched by EMPLOYEES and by CONSUMERS if CONSUMER self-service is provided. (While wearing gloves) Arrange single-service utensils into dispensing containers with handle-side up.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-202.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-202.11; Priority Foundation; A couple large metal prep bowls stored as clean observed cracked through to food surface. Frier basket stored as clean with loose wires; wire sticking out. Ice scoop heavily damaged at back room ice machine. Multiuse FOOD-CONTACT SURFACES shall be: SMOOTH; Free of breaks; open seams; cracks; chips; inclusions; pits; and similar imperfections; and Free of sharp internal angles; corners; and crevices. CDI- Damaged items discarded by PIC during inspection. 4-501.11; Core; Walk-in cheese cooler door is not self-close/self-sealing. Back hall walk-in cooler door damaged; bowed and pulling apart along the side; which is also impeding ability of door to self-seal closed. Wall coving panel pulling apart from wall by this cooler. EQUIPMENT shall be maintained in a state of good repair and condition. EQUIPMENT components such as doors; seals; hinges; fasteners; and kick plates shall be kept intact; tight; and adjusted in accordance with manufacturers specifications. Repair/Replace these items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Ice machine with black microbial film buildup along ice baffle; not currently in direct contact with ice below. Another ice machine with residue accumulation inside up along the inner ceiling water intake area. Clean dish storage rack with residue/debris accumulation. Wall fan and nearby wall wiring with dust/residue accumulation. Southbend oven and Blodgett oven with black char and residue accumulation. NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust; dirt; FOOD residue; and other debris. Empty out the soiled ice machines and then clean these machines thoroughly. Increase cleaning frequency to these areas.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.115Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.115; Core: Loose litter accumulation on ground around the compactors. A storage area and enclosure for REFUSE; recyclables; or returnables shall be maintained free of unnecessary items and clean. Increase cleaning frequency to this area. 5-501.16; Core; Front server Handwashing sink lacking a trash can. If disposable towels are used at handwashing lavatories; a waste receptacle shall be located at each lavatory. Ensure each handwashing station has a trash can; that is not so large as to block access to the sink.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core; Wall coving panel pulling apart from wall by the back hall walk-in cooler door. A three lights are out over the cook lines. Walk-in freezer flooring is bowing upwards; floor tiles starting to pull apart. Wall tiles missing around the urinal in the mens restroom. PHYSICAL FACILITIES shall be maintained in good repair. Recaulk/reseal the coving so attached; smooth and cleanable. Replace the burnt out lights. Find out why freezer flooring is bowing and Repair the flooring. Repair the missing tiles in the mens restroom; so wall smooth and cleanable. 6-501.12; Core; Dust accumulation around ceiling vents and surrounding ceiling tiles over cook line. PHYSICAL FACILITIES shall be cleaned as often as necessary to keep them clean. Increase cleaning frequency to these areas.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Oct 16, 2025 · Original Source

1 - Inspection

Mar 18, 2025

Score 94

Official score: 94 · Understand this area’s scale

6 recorded violations

notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; [Repeat] A large bin of utensils being stored as clean had food debris and other residue present. Several plates being stored as clean on the service line observed with food debris and residue. Several metal pans being stored as clean in the second dish area was observed with food debris and leftover sticker residue present. The tomato slicer and meat slicer were also observed with residue accumulation present as well. Equipment food contact surfaces and utensils shall be clean to sight and touch. CDI- all utensils; pans and equipment sent back to be washed again.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.14(A)Food temperature

Official wording

Proper cooling time & temperatures

Inspector’s notes

3-501.14(A); Priority; Mushroom soup cooked yesterday was observed holding at 51F in the center in the 1st walk-in cooler. Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. CDI- soup voluntarily discarded by PIC.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; [Repeat] Chicken salad; cut tomatoes; steak; brisket and mac-n-cheese were all holding above 41F (see temperature chart).Food shall be held cold at 41F or less. CDI- steak was the only food item that needed to be discarded but the PIC chose to voluntarily discard the brisket and mac-n-cheese as well. All other food items were cooled down.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.18Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18; Onion soup and chicken wings both cooked on 3/11/25 were found holding beyond 7 days. Discard the food requiring date labels once time/temperature window has expired; if it is not been labeled; or if the label is incorrect. CDI- PIC voluntarily discarded these food items.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 3-501.19 (B)(4)(5)Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19 (B)(4)(5); Priority; Breakfast buffet items (yogurt; cheese; cream cheese; etc.) that were time stamped to indicate when foods were removed from temperature control was observed being taken from the line to be cooled down for service the next day. Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. The food shall be discarded after the food has completed its 4 hour hold time; if the food is in unmarked containers; or marked with a time that exceeds the 4 hour time limit. CDI- education given and food items voluntarily discarded by PIC. **Remember all cold items that are on the buffet line shall be discarded after 4 hour time frame if TPHC will be used.***

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; A few pans stacked together wet on clean dish rack. Store clean equipment in self draining position and in a clean; dry location. Allow items to air dry completely prior to stacking.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Wake County Environmental Services, Mar 18, 2025 · Original Source

1 - Inspection

Aug 20, 2024

Score 94.5

Official score: 94.5 · Understand this area’s scale

8 recorded violations

majorCode 6-301.11Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.11; Priority Foundation; Hand soap was not available in the employee restroom for women. Each handwashing sink or group of 2 adjacent handwashing sinks shall be provided with a supply of hand cleaning liquid; powder; or bar soap. CDI- soap was provided.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode 4-501.112Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.112; Priority Foundation; The hot water sanitizing dish machine reaches a final rinse temperature of 128F. in a mechanical operation; the temperature of the fresh hot water SANITIZING rinse as it enters the manifold may not be more than 194F; or less than: For all other machines 180F with a final contact surface temperature of 165F. Verification Required- EHS will return on Thursday; August 29; 2024 to verify that the dish machine has been repaired and properly sanitizes. ***All dishes are to be washed at the 3-compartment sink until dish machine has been repaired.***; 4-501.114; Priority; Sanitizer was not set up at the 3-compartment sink while dishes were actively being washed. A quaternary ammonium solution shall be between 200-400ppm. CDI- education was given and 3-compartment sink was set up properly and all dishes were rewashed and sanitized. ; 4-601.11 (A); Priority Foundation; A large bin of utensils being stored as clean had vanilla bean sauce splattered inside. Equipment food contact surfaces and utensils shall be clean to sight and touch. CDI- utensils sent back to be washed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1) ; Priority; Sausage links on the buffet line not time stamped for TPHC was holding between 118-130F. Food shall be held hot 135F or higher. CDI- Items voluntarily discarded at end of breakfast.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Cut melons; milk; yogurt; cream cheese and shredded cheese on the buffet line not time stamped for TPHC was holding well above 41F. Liquid eggs in an ice bath on the service line in the kitchen was 51F. Raw chicken marinating was 44-46F in the cooler drawers. Chicken wings were 46-47F in the reach-in cooler next to the service line. Food shall be held cold at 41F or less. CDI- buffet line items were voluntarily discarded. Liquid eggs (less than 4 hours); raw chicken and chicken wings were moved to other units of refrigeration to cool down. **Remember all cold items that are on the buffet line shall be discarded after 4 hour time frame if TPHC will be used. Some of those items were observed in the walk-in cooler to cool for use on the next day. PIC voluntarily discarded these items. ***

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 3-501.17Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17; Priority; Sliced green tomatoes and white bean chili did not have dates form when food items were prepared. Refrigerated; READY-TO-EAT; TIME/TEMPERATURE CONTROL FOR SAFETY FOOD prepared and held in a FOOD ESTABLISHMENT for more than 24 hours shall be clearly marked to indicate the date or day by which the FOOD shall be consumed on the PREMISES; sold; or discarded when held at a temperature of 41F or less for a maximum of 7 days. The day of preparation shall be counted as Day 1. CDI- known dates were added.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
majorCode 3-501.19Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19; Priority Foundation; Breakfast buffet items were not time stamped to indicate when foods were removed from temperature control. If time without temperature control is used as the public health control up to a maximum of 4 hours: the food shall have an initial temperature of 41F or less (cold items) or 135F and above (hot items). the food shall not exceed 70F within a maximum time frame of 4 hours. The FOOD is marked or otherwise identified to indicate the time that is 4 hours past the point in time when the FOOD is rendered a TIME/TEMPERATURE CONTROL FOR SAFETY FOOD. CDI- education given and logs have been created to be implemented for the following breakfast service.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; sanitizer buckets were less than 100ppm. Quaternary ammonium solutions shall have a concentration between 200-400ppm.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; Pans stacked together wet on clean dish rack. Store clean equipment in self draining position and in a clean; dry location. Allow items to air dry completely prior to stacking.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Wake County Environmental Services, Aug 20, 2024 · Original Source

1 - Inspection

Apr 4, 2024

Score 93

Official score: 93 · Understand this area’s scale

12 recorded violations

minorCode 6-501.110Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-501.110; Core; Employee bag stored on clean dish rack in the dish washing area and jackets stored on clean dish rack in closet by rear door (closest to walkins). Lockers or other suitable facilities shall be used for the orderly storage of EMPLOYEE clothing and other possessions. Store employee items separate from restaurant items and bottom shelf.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
majorCode 3-401.11Food temperature

Official wording

Proper cooking time & temperatures

Inspector’s notes

3-401.11; Priority Foundation; On childrens menu there is a consumer advisory including burgers. The FOOD; if served or offered for service by CONSUMER selection from a childrens menu; does not contain COMMINUTED MEAT. Menus discarded and correctly reprinted during inspection. CDI

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1) ; Priority; Sausage on flat top hot holding at 93F and grits 122-135F. Sausage in hot cabinet at 124F. Food shall be held hot 135F or higher. Items chosen to be discarded by facility and is discarded at the end of breakfast. Extended the option of time control on these items as well. CDI

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Half and half sitting in cups on counter at 65F. Ham stacked high in ice bath makeline and up to 50F. Chicken wings cooked yesterday in reachin in a large deep pan with plastic on it at 52-57F; other foods in the unit 42-45F like the heavy cream at 44F (reachin 5). Cream cheese in fridge by salon D at 43F. Sausage sandwich at 50F; fruit cup with cut melon at 46F and yogurt at 47F in market 2 door reachin in Starbucks area. Air temperature of this unit at 53F and ice accumulation in the back of the unit. Food shall be 41F or less. Half and half; ham; chicken wings and discarded. Reachin 5 temperature setting decreased during inspection as well as unit by Salon D. Food and milk in market area fridge discarded and unit not being used until repaired. CDI

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 7-201.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-201.11; Priority; Carts with clean dishes on them stored under cabinet with several chemicals in it. POISONOUS OR TOXIC MATERIALS shall be stored so they can not contaminate FOOD; EQUIPMENT; UTENSILS; LINENS; and SINGLE-SERVICE and SINGLE-USE ARTICLES. Carts relocated. CDI

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 3-302.12Food source and labeling

Official wording

Food properly labeled: original container

Inspector’s notes

3-302.12; Core; Squeeze bottles on cook line lacking a label and containers of items on serving buffet line lacking label. FOOD ingredients that are removed from their original packages for use in the FOOD ESTABLISHMENT; such as cooking oils; flour; herbs; potato flakes; salt; spices; and sugar shall be identified with the common name of the FOOD. Label containers.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
criticalCode 3-306.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-306.11; Priority; Apples in service buffet area with sticker remaining on them and not wrapped or under sneeze guard. FOOD on display shall be protected from contamination by the use of PACKAGING; counter; service line; or salad bar FOOD guards; display cases; or other effective means. Apples sent to kitchen to have sticker removed; washed; and wrapped prior to coming back out for service. CDI

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 3-302.15Other

Official wording

Washing fruits & vegetables

Inspector’s notes

3-302.15; Core; Apples in buffet area on display for customers with sticker remaining on them. Raw fruits and vegetables shall be thoroughly washed in water to remove soil and other contaminants before being cut; combined with other ingredients; cooked; served; or offered for human consumption in READY-TO-EAT form. Remove sticker; wash; and wrap before putting on display for consumers. Apples were removed and issue resolved. Repeat violation but a separate issue than noted on previous inspection.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; Pans stacked together wet on clean dish rack. Robot coupe reassembled while wet inside. Crumb accumulation in containers holding clean utensils and lids. Store clean equipment in self draining position and in a clean; dry location. Allow items to air dry completely prior to stacking or reassembly. Cover; invert or wrap plates. Clean containers holding clean equipment.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core; Single service articles stored with food contact portion facing up and uncovered on shelves on cook line. Single service articles shall be stored in a clean; dry; location and protected from contamination. Store inverted or in original plastic. Improvement noted.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
majorCode 4-202.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-202.11; Priority Foundation; Floor tiles previously being used for food contact surface items and displays. Food contact surfaces shall be smooth and easily cleanable. Facility has removed a large portion of them but there are a few remaining. These can not be used for food contact surface and are not smooth and easily cleanable. Please remove remaining tiles. Did not observe these tiles being used during visit today. No points deducted. CDI

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 5-205.15Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-205.15; Core; Unused pre rinse sink in three compartment sink area covered with sheet pans. When removed; it is full of liquid that is now black in color and has different colored floating matter; some of which is brown. PIC states that it has been clogged for a long time due to an issue with the garbage disposal. Plumbing shall be maintained in good repair. Repair sink for liquids to drain properly.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, Apr 4, 2024 · Original Source

1 - Inspection

Oct 26, 2023

Score 91.5

Official score: 91.5 · Understand this area’s scale

14 recorded violations

criticalCode 3-101.11Contamination

Official wording

Food in good condition; safe & unadulterated

Inspector’s notes

3-101.11; Priority; Cheddar cheese in under counter reachin with green growth on it. FOOD shall be safe; unADULTERATED; and; honestly presented. PIC discarded food. CDI

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
criticalCode 3-302.11Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11; Priority; Raw fish not in original packaging in walkin freezer stored above salami. Par cooked chicken stored above par cooked steak in walkin number 5. Ground beef stored above fish in walkin fridge near the dry storage room. Food shall be stored in order of final cook temperature. Items rearranged during inspection. CDI

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Food remaining on both slicers after cleaning. EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. Items washed again during inspection. CDI

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 3-401.14Food temperature

Official wording

Proper cooking time & temperatures

Inspector’s notes

3-401.14; Priority Foundation; Observed facility parcooking chicken and steak without approval and without a written procedure. In order to par cook raw animal food; a written procedure is required and to be approved by Wake County Environmental services. PIC states that grill lines will be made on product prior to performing continuous cooking of the product. If par cooking; obtain proper approval. CDI

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Food in ice bath on cook line above 41F and up to 55F. Food in Pepsi cooler 47-48F. Food shall be 41F or less. Sausage and ham discarded. Discussed increasing ice level and decreasing food level in order to maintain temperatures. Milk and yogurt discarded. CDI

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 3-501.15Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

3-501.15; Core; Salad in walkin cooling with tight plastic on it at 47F. Food shall be cooled rapidly in small portions; and loosely covered. Plastic wrap loosened on bowl.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 6-501.111Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-501.111; Core; Several live roaches observed during the inspection on the floor or on the outside of refrigeration equipment. The PREMISES shall be maintained free of insects; rodents; and other pests. The presence of insects; rodents; and other pests shall be controlled to eliminate their presence on the PREMISES by: (A) Routinely inspecting incoming shipments of FOOD and supplies; (B) Routinely inspecting the PREMISES for evidence of pests; (C) Using methods; if pests are found; such as trapping devices or other means of pest control (D) Eliminating harborage conditions. PIC states they have a pest control contract. Increase efforts for pest control.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode 3-302.15Other

Official wording

Washing fruits & vegetables

Inspector’s notes

3-302.15; Core; Cut apple stored in pan with avocados in cabinet of prep table on cook line. PIC stated that the avocadoes were not washed. Fruits and vegetables shall be washed prior to cutting. Apple discarded.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; Pans stacked together wet on clean dish rack. Plates in racks stored with food contact portion up in the hallway. Crumb accumulation in containers holding clean utensils and lids. Store clean equipment in self draining position and in a clean; dry location. Allow items to air dry completely prior to stacking. Cover; invert or wrap plates. Clean containers holding clean equipment. ; 4-904.11; Core; Silverware in tray stored with mouth portion in different. SINGLE-SERVICE and SINGLE-USE ARTICLES and cleaned and SANITIZED UTENSILS shall be handled; displayed; and dispensed so that contamination of FOOD- and lip-contact surfaces is prevented. Store handles in the same direction.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core; Single service articles stored with food contact portion facing up and uncovered. Unwrapped coffee filters stored in direct contact with cardboard box. Single service articles shall be stored in a clean; dry; location and protected from contamination. Store inverted and filters in plastic or food grade container.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; Ice accumulation in walkin fridge #5 and in under counter reachin under the oven in the market. The walkin at the corner of the wall not functioning. Equipment shall be maintained in good repair. Have units serviced.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 5-205.15Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-205.15; Core; Handsink as part of the cookline not working. Plumbing shall be maintained in good repair. Repair hand sink to function.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode 5-501.115Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.115; Core; Grease on the ground around the grease receptacle. A storage area and enclosure for REFUSE; recyclables; or returnables shall be maintained free of unnecessary items; and clean. Clean area.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 6-501.110Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-501.110; Core; Employee purse stored on table in the front beverage area. Employee lunch box stored on top shelf in the produce walkin. Lockers or other suitable facilities shall be used for the orderly storage of EMPLOYEE clothing and other possessions. Store employee items separate from restaurant items and bottom shelf.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Oct 26, 2023 · Original Source

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