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Restaurant · Wake County, NC

Hyatt Place Cafe

200 Airgate Dr

Last inspected Dec 9, 2025 · View Map ↗ · Compare ↗

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Score 90

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

1 - Inspection

Dec 9, 2025

Score 90

Official score: 90 · Understand this area’s scale

10 recorded violations

notedCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; No certified Food Protection Manager present. Must have a CFPM on site at all hours of operation. EHS recommends multiple employees obtain this certification. Obtain Serv Safe Food Protection Manager certification(s).

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 5-205.11Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-205.11; Priority Foundation; Both handwashing sinks filled with miscellaneous items upon arrival. Handwashing sinks may be used for handwashing only. This is not a storage area. Additionally; the handwashing sink closest to the entrance/exit door was blocked by a mop bucket. A handwashing sink shall be maintained so that it is always accessible for employee use. CDI - Items removed from handwashing sinks. Mop bucket moved (temporarily). A new storage location is needed.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 4-702.11Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-702.11; Priority; When EHS asked the PIC about sanitizer; the PIC stated Lysol disinfecting spray and Fabuloso all-purpose cleaner are used. Utensils and food-contact surfaces of equipment shall be sanitized before use after cleaning. Ensure all kitchen employees have thorough education and training on proper cleaning and sanitizing procedures. CDI - Education provided and sanitizer prepared; per violation #48 below. 4-602.11; Core; An excessive amount of green sludge and black accumulation present in the kitchen ice machine. Ice machines shall be cleaned at a frequency necessary to preclude accumulation of soil or mold. Clean ice machine.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2); Priority; Strawberry cream cheese holding 50-51 F in a lowboy cooler. TCS (Time/Temperature Control for Safety) foods shall maintain 41 F or less. CDI - Strawberry cream cheese voluntarily discarded.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 7-203.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-203.11 ; Priority; Facility is re-using chemical spray bottles labeled 'Comet Cleaner with Bleach' and they are being re-filled with Fabuloso. Sanitizing solutions shall not be stored in or dispensed from containers previously containing other poisonous or toxic materials. CDI - PIC educated and bottle dumped.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 3-305.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11; Core; Numerous boxes of food stored on the floor upon arrival. Food shall be protected from contamination by storing the food in a clean; dry location where it is not exposed to splash; and at least 6 inches above the floor. Food moved up off the floor upon EHS's request.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 4-903.11 (A)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11 (A); Core; Numerous boxes of single-use items stored on the floor under the breakfast bar and at the entrance to the kitchen door upon arrival. Single-service and single-use articles shall be stored at least 6 inches above the floor; in a clean; dry location; and where they are not exposed to splash; dust; or other contamination. Items moved up off the floor upon EHS's request.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
majorCode 4-302.13(B)Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.13(B); Priority Foundation; Establishment does not have a method for verifying the final rinse temperature of the dish machine. A method for assuring the final rinse temperature is reached as displayed on the machine is required to be maintained on site. Discussed getting thermo labels; a waterproof thermometer or dish simulator thermometer. VR - EHS will return to verify thermo labels; a waterproof thermometer or dish simulator thermometer has been obtained. 4-302.14; Priority Foundation; No test strips available to measure the concentration of sanitizer (3-compartment sink dispenser). Current sanitizer used: Oasis 146 Multi Quat. A test kit or other device that accurately measures the concentration in MG/L of sanitizing solutions shall be provided. VR - EHS will return to ensure test strips have been obtained. 4-303.11; Priority Foundation; No prepared sanitizer available. Chemical sanitizers shall be provided and available for use during all hours of operation. CDI - Sanitizer prepared.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Cleaning needed; but not limited to all cooler and freezer gaskets and interior doors; and bottom interiors of coolers and the freezer. Surfaces of equipment shall be kept free of an accumulation of dirt; food residue and other debris. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Ceiling tiles above the cook line and in the ware washing area soiled with dust and debris. Physical facilities shall be cleaned as often as necessary to keep them clean. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Dec 9, 2025 · Original Source

1 - Inspection

Mar 19, 2025

Score 92.5

Official score: 92.5 · Understand this area’s scale

9 recorded violations

notedCode 2-103.11 (A-P)Permits, training, and postings

Official wording

PIC Present; demonstrates knowledge; & performs duties

Inspector’s notes

2-103.11 (A-P); Due to the lack of verifiable temperature monitoring and the improper cleaning and sanitizing of food-contact surfaces; there does not appear to be adequate monitoring of food employees by person-in-charge. The person in charge shall ensure that: employees are properly maintaining the temperatures of TCS foods during hot and cold holding through daily oversight of the employees’ routine monitoring of food temperatures; and employees are properly sanitizing cleaned multiuse equipment and utensils before they are reused; through routine monitoring of solution temperature and exposure time for hot water sanitizing; and chemical concentration; pH; temperature; and exposure time for chemical sanitizing. CDI - Violations corrected during the inspection; REHS strongly recommends more thorough training of food employees and including verifiable temperature monitoring logs.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 4-702.11Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-702.11; Priority; When speaking to food employee about cleaning procedures of food-contact items that cannot fit into the dish machine and prep areas; food employee stated they used Lysol disinfecting spray and Fabuloso all-purpose cleaner to sanitizer and clean food-contact surfaces. Due to the improper use of chemicals not intended for food-contact surfaces; these areas are not being adequately cleaned and sanitized. Utensils and food-contact surfaces of equipment shall be sanitized before use after cleaning. CDI - Educated food employee on proper cleaning and sanitizing procedures.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 3-501.16 (A)(2)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2); Priority; The bowl of cream cheese above 41F after being on the cooler line at the breakfast bar for an extended period of time. TCS (time/temp control for safety) food in cold holding shall be maintained at 41F or less; except when time is used as the public health control. Establishment did not have verifiable temperature logs to show that cream cheese had been holding at proper temperatures throughout breakfast time and cream cheese did not reach adequate cooling rate. CDI - Voluntarily discarded by food employee. Repeat.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.18Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18; Priority; Packages of open sliced ham and precooked chicken did not have any date marking and were not opened today. A food shall be discarded if it is in a container or package that does not bear a date or day. CDI - Ham and chicken were voluntarily discarded by food employee.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 7-202.12Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-202.12; Priority; Lysol disinfecting spray did not have instructions on labeling that indicated that it was allowed to be used on food-contact surfaces as an approved sanitizer; the Fabuloso did not have manufacturer's label instructions on working container. EPA's PPLS system search indicated that these products are only intended to be used on non-food contact surfaces. Poisonous/toxic materials shall be used according to: Law; the NC Food Code; and manufacturer's use directions included in labeling. CDI - Educated food employee so that these chemicals are used according to manufacturer specifications.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
criticalCode 3-306.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-306.11; Priority; Apples placed at the breakfast bar were unwrapped and did not have other protections from contamination by the consumer. Food on display shall be protected from contamination by the use of packaging; counter; service line; or salad bar food guards; display cases; or other effective means. Except for raw fruits and vegetables that are intended for hulling; or peeling by the consumer before consumption. CDI - Apples were wrapped for protection.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 4-903.11 (A)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11 (A); Core; Observed boxes of single-use bowls and cups on the floor under the breakfast bar. Single-service and single-use articles shall be stored: at least 6 inches above the floor; in a clean; dry location; and where they are not exposed to splash; dust; or other contamination. Store these items off the floor and keep them safely stored before the next inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-601.11 (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11 (C); Core; Observed some food debris buildup in the bottom section of the prep cooler. Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust; dirt; food residue; and other debris. Clean interior of this cooler more frequently.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.14 (A)Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-501.14 (A); Core; Observed some dust buildup on the ceiling vents above the prep area; front handwashing sink; and 3-compartment sink. Intake and exhaust air ducts shall be cleaned and filters changed so they are not a source of contamination by dust; dirt; and other materials. Clean ceiling vents more frequently.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Mar 19, 2025 · Original Source

1 - Inspection

Mar 28, 2024

Score 95

Official score: 95 · Understand this area’s scale

4 recorded violations

majorCode 2-301.15Handwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.15; Priority Foundation; Observed a food employee cleaning their hands in a prep sink. Food employees shall clean their hands in a handwashing sink and may not clean their hands in a sink used for food preparation or warewashing; or in a service sink or a curbed cleaning facility used for the disposal of mop water and similar liquid waste. CDI - Spoke with PIC to correct employee behavior. REHS advises extra training for kitchen employees on where to wash their hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Several TCS foods in various coolers and in the glass case cooler beside the check-in area were holding above 41F. TCS (time/temp control for safety) food in cold holding shall be maintained at 41F or less; except when time is used as the public health control. CDI - PIC voluntarily discarded foods that were above 45F; do not place prepared wraps in the second level of the glass display cooler. REHS recommends including the cream cheeses placed out on the breakfast bar under time holding procedures.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 3-305.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11; Core; Observed water pooling in the bottom of a lowboy cooler used for storing produce. Food shall be protected from contamination by storing the food: In a clean; dry location; where they are not exposed to splash/dust/other contamination; and at least 6 inches above the floor. Address source of water in this cooler to protect produce from splash and ensure cooler stays dry.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
majorCode 4-302.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.14; Priority Foundation; QUAT test strips expired in 2023 and are no longer effective. A test kit or other device that accurately measures the concentration in MG/L of sanitizing solutions shall be provided. CDI - PIC placed order for new QUAT test strips and will be shipped in a few days.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Mar 28, 2024 · Original Source

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