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Restaurant · Wake County, NC

Idle Hour Coffee Shop

1818 Oberlin Rd

Last inspected Nov 3, 2025 · View Map ↗ · Compare ↗

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Score 90

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

1 - Inspection

Nov 3, 2025

Score 90

Official score: 90 · Understand this area’s scale

15 recorded violations

notedCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; Person in Charge failed to show documentation of ANSI accredited Certified Food Protection Manager Program at the time of the inspection. At least one employee who has the responsibility to direct and control food preparation shall be a certified food protection manager with documentation. [Repeat].

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 5-205.11 (A)Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-205.11 (A); Priority Foundation; Back food prep handwashing sink blocked with chairs and ladder. A handwashing sink shall be maintained so that it is accessible at all times for employee use. CDI- PIC moved the ladders and chairs at end of inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
majorCode 3-402.11 and 3-402.12Food source and labeling

Official wording

Required records available: shellstock tags; parasite destruction

Inspector’s notes

3-402.11 and 3-402.12; Priority Foundation; No parasite destruction letter provided for raw; cold smoked salmon. Provide records from supplier to guarantee fish served raw or undercooked is free of live parasites. EHS instructed the owner to obtain letter from vendor; IFG. EHS will verify compliance in ten (10) days.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 4-601.11(A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11(A); Priority Foundation; Multiple containers and lids stacked with food debris/stickers. Equipment food contact surfaces and utensils shall be clean to sight and touch. CDI- Dishes pulled to rewash. 4-602.11; Core; Black and pink residue present inside ice machine directly on cube maker where water flows to make the ice. Water dispenser in customer area with black debris in nozzle. Equipment such as ice bins and beverage dispensing nozzles and enclosed components of equipment such as ice makers shall be cleaned at a frequency necessary to preclude accumulation of soil or mold. Increase the cleaning frequency to this nozzle and internal parts of the ice machine.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Half and half in the front customer area holding at 55F. TCS foods being held cold shall be maintained at 41F or less. CDI- half and half was voluntarily discarded. PIC had it labeled for 5pm; but was unaware of TPHC procedures or how long it would be good for. This was an all day hold (7a-5p) per PIC. Provided PIC with TPHC paperwork at end of inspection and how to label.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.18Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18; Priority; Observed sausage egg and cheese and egg and cheese english muffins held past 7 day date mark (prep dates all marked 10/24). Discard the food requiring date labels once time/temperature window has expired; if it is not been labeled; or if the label is incorrect. CDI- PIC voluntarily discarded the sandwiches.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 7-201.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-201.11; Priority; Lysol brand cleaners/disinfectants stored by coffee bins and above single use cups. Poisonous or toxic materials shall be stored so they can not contaminate food; equipment; utensils; linens; and single-service/use articles by separating by spacing or partitioning. CDI- chemicals moved. 7-202.12(A); Bengal Gold Roach Spray in back prep area. Warning label states the spray is not approved for commercial use and states not for indoor residential use. Use poisonous or toxic materials according to manufacturer's label. Use pesticides approved for use in commercial food service only. CDI- Had PIC take the spray out of the facility.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
majorCode 4-204.112 (B)Equipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-204.112 (B); Core; Provide new ambient air thermometer for 2 dr low boy coolers and front milk/customer reach in cooler. Provide and position correctly an air thermometer in cold/hot holding equipment. 4-302.12; Priority Foundation; No thin tip thermometer was able to be located during inspection. Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods. EHS will verify thermometer in ten (10) days.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 6-501.111Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-501.111; Core; Fruit flies observed in front and back kitchen areas. Keep the premises free of insects; rodents; and other pests. Contact pest control to spray and clean floors and floor drains more frequently.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 2-402.11Employee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

2-402.11; Core; Staffing performing food production tasks are not wearing hair restraints/coverings. Use head coverings; beard guards and clothing to restrain body hair from contacting exposed food; equipment; and utensils. This has been mentioned at previous inspections.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 4-903.11 (A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11 (A); Core; Invert plates; cups and bowls on shelving. Invert ice bucket on clean pan/container. Store cleaned equipment; utensils; linens in a clean; dry location; where they are not exposed to splash; dust; or other contamination; and at least 6 inches above the floor.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; Replace the clean dish shelving in front of three comp sink as it is beginning to rust. Remove netting holding dishes on shelving. Maintain equipment in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Residue accumulation is present in the microwave in the back prep area as well on gaskets; inside reach in units and shelving throughout the back area. A deep clean is needed. Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust; dirt; food residue; and other debris. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-202.14Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

6-202.14; Core; Toilet room doors are not self-closing. A toilet room located on the premise shall be completely enclosed and provided with a tight-fitting and self-closing door. 5-501.17; Core; Trashcan lid missing in first restroom that is gender neutral. Provide a covered waste bin in female restrooms.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-303.11Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-303.11; Core; Lights were very low at beginning of inspection. During food prep and cleaning; keep lights at full intensity. Light was not meaured today. Provide required lighting intensity.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Nov 3, 2025 · Original Source

1 - Inspection

Dec 18, 2024

Score 97.5

Official score: 97.5 · Understand this area’s scale

6 recorded violations

notedCode Observation: There is not a certified food manager on sight during all hours of operation. 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

Observation: There is not a certified food manager on sight during all hours of operation. 2-102.12 (A); Core; (A) The PERSON IN CHARGE shall be a certified FOOD protection manager who has shown proficiency of required information through passing a test that is part of an ACCREDITED PROGRAM. ***REPEAT***

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode Observation: The handwash sinks in the restrooms do not provide a minimum of 100F on the faucet. 5-202.12 Handwashing SinksHandwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

Observation: The handwash sinks in the restrooms do not provide a minimum of 100F on the faucet. 5-202.12 Handwashing Sinks; Installation (C) Provide at least 100F water at hand sinks.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode Observation: Staffing performing food production tasks are not wearing hair restraints/coverings. 2-402.11 Effectiveness - Hair Restraints (C) Use head coveringsEmployee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

Observation: Staffing performing food production tasks are not wearing hair restraints/coverings. 2-402.11 Effectiveness - Hair Restraints (C) Use head coverings; beard guards and clothing to restrain body hair from contacting exposed food; equipment; and utensils.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode Observation: In use wiping clothes used for wiping steamwand and other contact surfaces are not placed into a sanitizer. All in use wiping clothes used to wipe a food contact surface must be placed into a sanitizer between use. CDI: Wiping clothes removed surface. 3-304.14 Wiping ClothsCleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

Observation: In use wiping clothes used for wiping steamwand and other contact surfaces are not placed into a sanitizer. All in use wiping clothes used to wipe a food contact surface must be placed into a sanitizer between use. CDI: Wiping clothes removed surface. 3-304.14 Wiping Cloths; Use Limitations (C) (B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-501.12Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.12; Core; The cutting board attached to the flip top cooler is heavily scored. Surfaces such as cutting blocks and boards that are subject to scratching and scoring shall be resurfaced if they can no longer be effectively cleaned and SANITIZED; or discarded if they are not capable of being resurfaced. Have the cutting board resurfaced. Observation: The tongs being used to retrieve tcs (temeprature control safety) baked goods form the display is not a hard wood or approved for this type of foo dproduct. Discontinue use of these tongs. 4-101.17 Wood; Use Limitation (C) (A) Except as specified in (B); (C); and (D) of this section; wood and wood wicker may not be used as a FOOD-CONTACT SURFACE. (B) Hard maple or an equivalently hard; close-grained wood may be used for: (1) Cutting boards; cutting blocks; bakers' tables; and UTENSILS such as rolling pins; doughnut dowels; salad bowls; and chopsticks; and (2) Wooden paddles used in confectionery operations for pressure scraping kettles when manually preparing confections at a temperature of 110oC (230oF) or above.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The mops are not being hung up to dry at the utility sink. Provide a way for mops to be placed for air drying over the utility sink where wastewater is deposited/not on the floor. 6-501.16 Drying Mops (C) Store mops for air drying after use. Observation: Floor sinksCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

Observation: The mops are not being hung up to dry at the utility sink. Provide a way for mops to be placed for air drying over the utility sink where wastewater is deposited/not on the floor. 6-501.16 Drying Mops (C) Store mops for air drying after use. Observation: Floor sinks; top of air conditioning ventilation shaft (HVAC - dust): accumulated with debris. 6-501.12 Cleaning; Frequency and Restrictions (C) Floors; walls; ceilings including the attachments such as soap; towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Dec 18, 2024 · Original Source

1 - Inspection

Apr 23, 2024

Score 97.5

Official score: 97.5 · Understand this area’s scale

4 recorded violations

minorCode Observation: There is not a certified food manager on sight during all hours of operation. 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

Observation: There is not a certified food manager on sight during all hours of operation. 2-102.12 (A); Core; (A) The PERSON IN CHARGE shall be a certified FOOD protection manager who has shown proficiency of required information through passing a test that is part of an ACCREDITED PROGRAM.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
criticalCode Observation: The utensils and equipment were not sanitized due to no sanitizer coming from dispenser. Thsi was corrected by implementing a manual sanitizer setup during inspection. 4-702.11Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

Observation: The utensils and equipment were not sanitized due to no sanitizer coming from dispenser. Thsi was corrected by implementing a manual sanitizer setup during inspection. 4-702.11; Priority; UTENSILS and FOOD-CONTACT SURFACES of EQUIPMENT shall be SANITIZED before use after cleaning. P

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode Observation: Thermometers in the prep refrigerators display are no longer in working condition. 4-502.11(A) and (C)Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

Observation: Thermometers in the prep refrigerators display are no longer in working condition. 4-502.11(A) and (C); Core; C) Ambient air temperature; water pressure; and water TEMPERATURE MEASURING DEVICES shall be maintained in good repair and be accurate within the intended range of use.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode Observation: Toilet room doors are not self closing. 6-202.14Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

Observation: Toilet room doors are not self closing. 6-202.14; Core; Except where a toilet room is located outside a FOOD ESTABLISHMENT and does not open directly into the FOOD ESTABLISHMENT such as a toilet room that is provided by the management of a shopping mall; a toilet room located on the PREMISES shall be completely enclosed and provided with a tight-fitting and self-closing door.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Apr 23, 2024 · Original Source

1 - Inspection

Dec 21, 2023

Score 98

Official score: 98 · Understand this area’s scale

3 recorded violations

minorCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; [Repeat] Person in Charge failed to show documentation of ANSI accredited Certified Food Protection Manager Program at the time of the inspection. At least one employee who has the responsibility to direct and control food preparation shall be a certified food protection manager with documentation. CDI- course information provided.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
majorCode 7-102.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11; Priority Foundation; Three chemical spray bottles filled with sanitizer were not labeled. Working containers used to stored toxic materials shall be clearly identified with the name of the material. CDI- Bottles were labeled.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 4-501.12Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.12; Core; The cutting board attached to the flip top cooler is soiled and has heavy score marks. Surfaces such as cutting blocks and boards that are subject to scratching and scoring shall be resurfaced if they can no longer be effectively cleaned and SANITIZED; or discarded if they are not capable of being resurfaced. Have the cutting board resurfaced.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Dec 21, 2023 · Original Source

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