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Restaurant · Wake County, NC

Starbucks #11189

3800 Lake Boone Trl

Last inspected Aug 26, 2026 · View Map ↗ · Compare ↗

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Score 96

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

1 - Inspection

Aug 26, 2026

Score 96

Official score: 96 · Understand this area’s scale

4 recorded violations

notedCode 2-301.14 FOOD EMPLOYEES shall clean their hands and exposed portions of their arms immediately before engaging in FOOD preparation including working with exposed FOODHandwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.14 FOOD EMPLOYEES shall clean their hands and exposed portions of their arms immediately before engaging in FOOD preparation including working with exposed FOOD; clean EQUIPMENT and UTENSILS; and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLES and: (E)After handling soiled EQUIPMENT or UTENSILS; (P) -Observation: after washing hands and touching soiled hand wash sink faucet; food employee started to prepare food for customers. -Corrected During Inspection (CDI): Environmental Health Specialist (EHS) explained to food employee that paper towel shall be used as a barrier to close soiled faucet to avoid hands recontamination. Food employee re-washed hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-501.17(B) Ready-to-eat TCS foodFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17(B) Ready-to-eat TCS food; date marking Pf (B) Commercially prepared READY-TO-EAT TCS FOODs shall be clearly marked; at the time the original container is opened in a facility and if the FOOD is held for more than 24 hours; to indicate the date by which the FOOD shall be used or discarded; not to exceed 7 days and: (2) The date marked by the facility may not exceed a manufacturer’s use-by date if it is based on FOOD safety. -Observation: tomatoes and mozzarella sandwich placed in to-go case cooler for customers to purchase was expired. -Corrected During Inspection (CDI): Person in Charge (PIC) voluntarily discarded the sandwich.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode REPEAT 6-202.15Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

REPEAT 6-202.15; Core; Observed windows in drive through maintained open during service. The current drive through window is equipped with a self-closing device and what looks to be an air curtain; however it is not working and has not been working for a while per the PIC. Repair the device. Protect outer openings of establishment from insect or rodent entry.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 4-602.13 Nonfood Contact Surfaces of EQUIPMENT shall be cleaned at a frequency necessary to preclude accumulation of soil residues. -Observation: walls inside ice machine had growing black accumulationCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13 Nonfood Contact Surfaces of EQUIPMENT shall be cleaned at a frequency necessary to preclude accumulation of soil residues. -Observation: walls inside ice machine had growing black accumulation; and around coffee nozzles. Make sure to clean as often as necessary to keep it clean and avoid accumulation. -Environmental Health Specialist (EHS) discussed the matter with Person in Charge (PIC).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Aug 26, 2026 · Original Source

1 - Inspection

Sep 12, 2025

Score 96

Official score: 96 · Understand this area’s scale

7 recorded violations

notedCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; No Certified Food Protection Manager available during inspection. PIC shall demonstrate knowledge by being a certified food protection manager.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 2-301.14 (I) PriorityHandwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.14 (I) Priority; Employee observed placing hands on floor to look for something under cabinet then begin touching pitchers and opening coolers without performing a handwashing. CDI- Employee was instructed by the PIC to wash hands. Employee wash hands immediately. Wash hands after engaging in activities that contaminate hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 4-204.112 (B) CoreEquipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-204.112 (B) Core; Many of the reach in coolers were missing ambient thermometers; or they were placed in a location that the temperature could not be easily viewed. Provide and position correctly an air thermometer in cold/hot holding equipment.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 6-202.15Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-202.15; Core; Observed windows in drive through maintained open during service. The current drive through window is equipped with a self-closing device and what looks to be an air curtain; however it is not working and has not been working for a while per the PIC. Repair the device. Protect outer openings of establishment from insect or rodent entry.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 4-903.11Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11; Core; Observed large coffee stirrers not in covered packaging. Some coffee stirrers were packaged properly. Only use individually covered stirrers if stored in customer dining area. Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Coffee grinds and spills noted in mulitple storage cabinets in front preparation area. Gaskets on cooler doors in need of cleaning in the same front area. Clean more frequently. Nonfood contact surfaces of equipment shall be kept free of an accumulation of dust; dirt; food residue; and other debris. Repeat; half points.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.113(B)Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.113(B); Core; Dumpster lid open- keep closed. Keep dumpster; outside waste containers covered with tight-fitting lids or doors. 5-501.114; Core; Drains in dumpsters and waste containers shall have drain plugs in place. Provide drain plug at outside dumpster (right side). 5-501.115 Core; Remove wooden pallets from behind dumpster. Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Sep 12, 2025 · Original Source

1 - Inspection

May 21, 2025

Score 98

Official score: 98 · Understand this area’s scale

4 recorded violations

notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Observed a buildup of dried milk inside glasses and milk steaming pitchers. Equipment food-contact surfaces and utensils shall be clean to sight and touch- items placed in 3 comp sink. 4-602.11; Core; Observed light debris in side slots of ice machine. In equipment such as ice bins and beverage dispensing nozzles and enclosed components of equipment such as ice makers; clean equipment at a frequency necessary to preclude accumulation of soil or mold. Empty ice and detail clean machine. Manager agreed to empty ice and detail clean machine.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 4-302.13Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.13; Priority Foundation; There is no thermometer is provided for the hot water sanitizing dish machine. In hot water mechanical ware washing operations; an irreversible registering temperature indicator shall be provided and readily accessible for measuring the utensil surface temperature. Obtain thermometer to measure sanitizing hot water temps. EHS will return to verify thermometer is available

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Observed food splash on cabinets; a buildup of food residue inside cubbies. Observed residue inside spray nozzle hanging above 3 comp sink. Nonfood contact surfaces of equipment shall be kept free of an accumulation of dust; dirt; food residue; and other debris. Clean equipment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-202.13Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-202.13; Priority; Observed faucet hose for sanitizer and soapy water are submerged in water inside 3 comp sink. An air gap between the water supply inlet and the flood level rim of the plumbing fixture equipment; or non food equipment shall be at least twice the diameter of the water supply inlet and may not be less than 25 mm (1 inch). Hoses removed from solution during inspection. Zip tie hose at least one inch above the rim of the sink basin.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, May 21, 2025 · Original Source

1 - Inspection

Aug 20, 2024

Score 96

Official score: 96 · Understand this area’s scale

6 recorded violations

criticalCode Observation: Due to the ware wash (dish) machine not reaching final rinse temperature on surfacesCleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

Observation: Due to the ware wash (dish) machine not reaching final rinse temperature on surfaces; equipment and utensils were not sanitized. Dish machine was run twice and could not reach final surface temperature minimum of 160F. CDI: Staff are manually sanitizing all equipment and utensils until machine can be adjusted and checked. 4-702.11; Priority; UTENSILS and FOOD-CONTACT SURFACES of EQUIPMENT shall be SANITIZED before use after cleaning. P

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode Observation: Flies observed throughout facility during inspection. 6-202.15Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

Observation: Flies observed throughout facility during inspection. 6-202.15; Core; Outer openings of a FOOD ESTABLISHMENT shall be protected against the entry of insects and rodents. The drive thru window does not have a self closing device and/or air curtain to prevent entrance of insects or vermin.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode Observation: When tested the sanitizer buckets did not container sanitizerCleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

Observation: When tested the sanitizer buckets did not container sanitizer; Ensure taht all wiping clothes are stored in a sanitizing solution maintained clean and required level of sanitizer. 3-304.14; Core; Cloths in-use for wiping counters and other EQUIPMENT surfaces shall be: (1) Held between uses in a chemical sanitizer solution

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode Observation: The one door prep refrigerator under the ice dispenser has a torn gasket. 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

Observation: The one door prep refrigerator under the ice dispenser has a torn gasket. 4-501.11; Core; (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4 1 and 4-2. (B) EQUIPMENT components such as doors; seals; hinges; fasteners; and kick plates shall be kept intact; tight; and adjusted in accordance with manufacturer's specifications. (C) Cutting or piercing parts of can openers shall be kept sharp to minimize the creation of metal fragments that can contaminate FOOD when the container is opened.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode Observation: The staffing did not have an irreversible registering temperature device to ensure that the ware wash machine was reaching minimum temperature for sanitizing of utensils and equipment. Provide a temperature measuring device by August 30Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

Observation: The staffing did not have an irreversible registering temperature device to ensure that the ware wash machine was reaching minimum temperature for sanitizing of utensils and equipment. Provide a temperature measuring device by August 30; 2024 - Follow up for corrective action by this date. 4-302.13; Priority Foundation; B) In hot water mechanical WAREWASHING operations; an irreversible registering temperature indicator shall be provided and readily accessible for measuring the UTENSIL surface temperature. Pf

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode Observation: Staff rinsing hands in dish sink in place of using hand washing sink. Ensure all staff understand that hand sinks are for hand washing only and dish sinks or other sinks are not to be used for hand washing. CDI: Staff member was educated during inspection.2-301.15Handwashing

Official wording

Hands clean & properly washed

Inspector’s notes

Observation: Staff rinsing hands in dish sink in place of using hand washing sink. Ensure all staff understand that hand sinks are for hand washing only and dish sinks or other sinks are not to be used for hand washing. CDI: Staff member was educated during inspection.2-301.15; Priority Foundation; FOOD EMPLOYEES shall clean their hands in a HANDWASHING SINK or APPROVED automatic handwashing facility and may not clean their hands in a sink used for FOOD preparation or WAREWASHING; or in a service sink or a curbed cleaning facility used for the disposal of mop water and similar liquid waste. Pf

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Wake County Environmental Services, Aug 20, 2024 · Original Source

1 - Inspection

Jan 12, 2024

Score 98

Official score: 98 · Understand this area’s scale

3 recorded violations

majorCode 5-205.11Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-205.11; Priority Foundation; Handwashing sinks inside facility dish room and dry storage room have a sign stated that they are not in use. A handwashing sink shall be maintained so that is accessible at all times for employee use. CDI: EHS explained that handwashing sinks can’t be out of use. PIC removed signage and supplied sinks with soap and paper towels.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; gasket on drive thru reach-in cooler is cracked/torn. Equipment shall be maintained in a state of good repair. Facility is slated to undergo a renovation in the Spring where new equipment will be placed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-602.13Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13; Core; Food debris observed inside storage drawers/cabinets and build-up observed on shelving inside reach-in units. Nonfood contact surfaces shall be maintained clean. Repeat Violation. Please have these items cleaned.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 12, 2024 · Original Source

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