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Restaurant · Wake County, NC

Tropical Smoothie Cafe

817 Bass Pro Ln

Last inspected Apr 6, 2026 · View Map ↗ · Compare ↗

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Score 96

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

3 inspections

1 - Inspection

Apr 6, 2026

Score 96

Official score: 96 · Understand this area’s scale

7 recorded violations

notedCode 2-201.11 (A)Permits, training, and postings

Official wording

Management; food & conditional employee; knowledge; responsibilities & reporting

Inspector’s notes

2-201.11 (A); (B); (C); and (E); Priority; Poster available; However; signed copies of policy not available onsite today. (A) The permit holder shall require food employees and conditional employees to report to the person in charge information about their health and activities as they relate to diseases that are transmissible through food. A food employee or conditional employee shall report the information in a manner that allows the person in charge to reduce the risk of foodborne disease transmission; including providing necessary additional information; such as the date of onset of symptoms and an illness; or of a diagnosis without symptoms; if the food employee or conditional employee: (1) Has any of the following symptoms: (a) Vomiting;P (b) Diarrhea;P (c) Jaundice;P (d) Sore throat with fever;P or (e) A lesion containing pus such as a boil or infected wound that is open or draining and is: (i) On the hands or wrists; unless an impermeable cover such as a finger cot or stall protects the lesion and a SINGLE-USE glove is worn over the impermeable cover. Employee health policy shall be onsite and readily available for review by inspector. Maria.powell@wake.gov Policy sent to manager. All employees signed during inspection.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Observed black residue inside spray nozzle hanging above blender rinse sink. Observed a buildup of food debris inside food prep sink. Equipment food-contact surfaces and utensils shall be clean to sight and touch- items washed during inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-202.15Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-202.15; Core; Observed a few ceiling tiles missing near office; that will allow for rodents/pest to easily enter the building. Outer openings of a FOOD ESTABLISHMENT shall be protected against the entry of insects and rodents by: (1) Filling or closing holes and other gaps along floors; walls; and ceilings; (2) Closed; tight-fitting windows; and (3) Solid; self-closing; tight-fitting doors. Replace ceiling tiles that are missing.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 4-501.11 Good Repair and Proper Adjustment - Equipment (C) The following items are damaged and shall be repairedCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11 Good Repair and Proper Adjustment - Equipment (C) The following items are damaged and shall be repaired; replaced; or removed: Food prep sink is tiled and a long screw is exposed and not properly affixed inside the wall. Cold top door is broken/ unhinged. Reach in cooler at smoothie station has standing water inside; rusty storage shelves throughout . Walk in freezer is not in working order. Equipment shall be maintained in a state of good repair. Repair items listed. ***REPEAT VIOLATION***

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-602.13 Nonfood Contact Surfaces (C) The following areas are soiled and shall be cleaned: flip top prep units (underneath lidCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13 Nonfood Contact Surfaces (C) The following areas are soiled and shall be cleaned: flip top prep units (underneath lid; behind lid along back interior panel; cold top vents). Shelf in soiled under blender rinse station. Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-202.13Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-202.13; Priority; Observed faucet hoses for soapy water and sanitizer dispensers submerged in water. To avoid backsiphonage an air gap is required. An air gap between the water supply inlet and the flood level rim of the plumbing fixture equipment; or non food equipment shall be at least twice the diameter of the water supply inlet and may not be less than 25 mm (1 inch). Hoses removed. Zip tie hose at least one inch above the rim of the sink basin.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 6-501.11 CoreCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11 Core; Observed cracks in floor tiles inside kitchen. Physical facilities shall be maintained in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Apr 6, 2026 · Original Source

1 - Inspection

Feb 27, 2025

Score 91.5

Official score: 91.5 · Understand this area’s scale

12 recorded violations

notedCode 4-602.13 Nonfood Contact Surfaces (C) The following areas are soiled and shall be cleaned: flip top prep units (underneath lidCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13 Nonfood Contact Surfaces (C) The following areas are soiled and shall be cleaned: flip top prep units (underneath lid; behind lid along back interior panel; vents) and work top counters left excessively wet. Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

GENERAL COMMENT: 5-205.15 (B) Leak pipe etc. not imminent threat Men's room has out of order signage and is scheduled for repair. Plumbing shall be maintained in good repair. PIC advised.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 2-102.12 (A) Certified Food Protection Manager (C) Although several ServSafe certificates are postedPermits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A) Certified Food Protection Manager (C) Although several ServSafe certificates are posted; none of those employees were present during inspection. A person in charge shall be a certified food protection manager who has shown proficiency of required information through passing a test that is part of an accredited program. Ensure that a certified food protection manager is present during all hours of operation.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode —Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

Handwashing sinks are being used for dumping and storing sponges. A handwashing sink shall be used for no other purpose. PIC is advised that hand sinks are for handwashing only. Sinks cleaned and sponges removed. ***CORRECTED DURING INSPECTION (CDI)***

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
majorCode 4-601.11 (A) EquipmentCleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A) Equipment; Food-Contact Surfaces; Nonfood Contact Surfaces; and Utensils (Pf) Several rows of pans were stacked with label residue on the pans. Equipment food contact surfaces and utensils shall be clean to sight and touch. Pans removed to three compartment sink for cleaning. ***WILL RETURN WITHIN 10 DAYS TO VERIFY PANS ARE CLEANED*** 4-602.12 Cooking and Baking Equipment (C) The Oncue oven heater interior is soiled. Cooking and baking equipment shall be cleaned at least every 24 hours. PIC advised to increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A) (2) and (B) Time / Temperature Control for Safety FoodFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Several food items held in the flip top prep units were cold held between 44F-55F (SEE TEMPERATURE CHART). Maintain TCS foods in cold holding at 41F or less. All food discarded by the PIC. ***CDI***

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 7-201.11 Separation - Storage (P) Bucket containing chemical sanitizing solution was stored on the work top prep counter. Store toxic materials to avoid contamination of foodChemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-201.11 Separation - Storage (P) Bucket containing chemical sanitizing solution was stored on the work top prep counter. Store toxic materials to avoid contamination of food; equipment; utensils; linens; and single-service/use items. PIC moved to the bucket of chemical sanitizer to a lower shelf away from food and food prep. ***CDI***

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
majorCode 4-203.12 Temperature Measuring DevicesEquipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-203.12 Temperature Measuring Devices; Ambient Air and Water. Pf The built in ambient air thermometers and mobile thermometers on the prep unit reach in cooling units do not provide accurate temperature readings. (B) Ambient air and temperature measuring devises that are scaled only in Fahrenheit shall be accurate to ±3oF in the intended range of use. PIC is advised to provide accurate ambient air thermometers OR have built in ambient air thermometers serviced. ***WILL RETURN WITHIN 10 DAYS TO VERIFY***

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 2-303.11 Prohibition - Jewelry (C) Food employees wearing jewelry during food prep. Wearing jewelry such as watchesEmployee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

2-303.11 Prohibition - Jewelry (C) Food employees wearing jewelry during food prep. Wearing jewelry such as watches; rings; and bracelets is prohibited during food prep. PIC advised to remind employees to remove jewelry during food prep.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 4-501.11 Good Repair and Proper Adjustment - Equipment (C) The following items are damaged and shall be repairedCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11 Good Repair and Proper Adjustment - Equipment (C) The following items are damaged and shall be repaired; replaced; or removed: ice accumulation prevents walk in freezer door from closing properly; triple prep reach in cooler door seal leaks water; small one door prep reach in cooler not cold holding; and rusty storage shelves throughout . Walk in freezer blower is leaking. Gasket on prep smoothie prep cooler is not fitted correctly and does not allow door to completely close. Equipment shall be maintained in a state of good repair. Repair items listed. ***REPEAT VIOLATION*** 4-501.12 Cutting Surfaces (C) Cutting boards were heavily scored and scratched. Surfaces such as cutting boards that are subject to scratching and scoring shall be resurfaced if they can no longer be effectively cleaned and sanitized. Replace or resurface cutting board.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.16 Storage AreasFacility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.16 Storage Areas; Rooms and Receptacles; Capacity and Availability (C) Several card board boxes stored on the floor at the rear exit door. (B) A receptacle shall be provided in each area of the food establishment or premises where refuse is generated or commonly discarded; or where recyclables or returnables are placed.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 6-501.12 CleaningCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12 Cleaning; Frequency and Restrictions (C) Floors in high traffic areas and under equipment soiled. Physical facilities shall be cleaned at a frequency necessary to keep them clean. Clean areas listed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Feb 27, 2025 · Original Source

1 - Inspection

Feb 13, 2024

Score 97

Official score: 97 · Understand this area’s scale

3 recorded violations

criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Spinach and kale in smoothie make line was maintained above 41F. Temperature controlled for safety foods shall be maintained at 41F or less. CDI: Spinach and kale moved to walk in cooler to be cooled. Gaskets on prep cooler do not allow door to close. Store temperature controlled food in the backside of the cooler until repaired. Repeat; Half points deducted due to noted improvements in overall cold holding.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; Ice was accumulating on door of walk in freezer; preventing it from fully closing. Walk in freezer blower is leaking. Gasket on prep smoothie prep cooler is not fitted correctly and does not allow door to completely close. Equipment shall be maintained in a state of good repair. Repair items listed. Repeat.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Vents above make line were soiled with dust accumulations. Floor near dry storage was soiled. Physical facilities shall be cleaned at a frequency necessary to keep them clean. Clean areas listed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Feb 13, 2024 · Original Source

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