Restaurant · Wake County, NC

Urban Cafe

Name: Urban Cafe
Address: 7810 Poyner Pond Cir, Wake County, NC

7810 Poyner Pond Cir

Last inspected Jul 7, 2026 · View Map ↗ · Compare ↗

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Score 98

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

1 - Inspection

Jul 7, 2026

Score 98

Official score: 98 · Understand this area’s scale

7 recorded violations

notedCode 3-302.11(A)(4)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11(A)(4); Core - Several foods were stored in uncovered containers in reach-in freezer. Unless actively cooling; foods in storage shall be kept in covered or sealed containers/packaging. Keep foods covered when in storage.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - (REPEAT) Some refrigerator door gaskets were damaged and torn. Food service equipment shall be kept in good repair and door seals shall be intact and tight. Replace damaged gaskets so doors seal properly.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-501.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-501.14; Core - Observed very soiled interiors of middle rinsing sink and right sanitizing sink of 3-compartment sink. Warewashing equipment shall be cleaned frequently enough to prevent recontamination of clean equipment and utensils. Increase 3-compartment sink cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-601.11(B) and (C) - (REPEAT) Observed refrigerator doorsCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C) - (REPEAT) Observed refrigerator doors; door frames; wire shelves; Icee machine side vents and interior bottoms and doors; ice machine front screen/vent slats; pizza prep unit vent openings; interiors/exteriors of hot holding cabinet. Some old stickers were on refrigerator door exteriors. Equipment nonfood contact surfaces shall be kept clean. Increase cleaning frequency of equipment/surfaces above; and remove old stickers from surfaces.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 6-501.18Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

6-501.18; Core - (REPEAT) Men's bathroom urinal undersides were soiled. Plumbing fixtures such as handsinks; toilets and urinals shall be kept clean. Increase urinal cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 5-501.114Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.114; Core - (REPEAT) One trash dumpster drain had no plug. Trash/recycling receptacles with drains shall have plugs in place. Contact solid waste company to have them replace missing drain plug.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core - Handsink in family bathroom was damaged and detached from wall. Physical facilities shall be kept in good repair. Repair/replace damaged handsink. 6-501.12; Core - (REPEAT) Kitchen walls and several ceiling panels were soiled/discolored. Some ceiling vent grates in kitchen and front service area were soiled/dusty. Physical facilities shall be kept clean. Increase cleaning frequency of fixtures/surfaces above.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 7, 2026 · Original Source

1 - Inspection

Jan 28, 2026

Score 94.5

Official score: 94.5 · Understand this area’s scale

9 recorded violations

notedCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1); Priority - (REPEAT) Bone-in chicken wings; boneless wings; and pizza slices were being hot held below 135F (see temperature chart)...After proper reheating or cooking; hot TCS* foods shall be maintained at 135F or above throughout entire product or time as a public health control may be used...CDI by voluntarily discarding foods at incorrect temperatures. NOTE: Discussed time as a public health control (TPHC) with person in charge and provided template to complete if you desire to use this procedure.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

notedCode 3-501.17Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17; Priority Foundation - Open package of sausage topping in bottom cooler of pizza flip top not dated and employee stated it was opened two days ago...Refrigerated ready-to-eat (RTE) TCS* foods opened or prepared in the establishment and kept for more than 24 hours shall be clearly marked for maximum of 7 days...CDI by placing date on open package of sausage. 3-501.18; Priority - Container with sausage had date that looked like 12/29--almost a month ago...RTE TCS* foods kept at 41F or less for more than 7 days shall be discarded...CDI by PIC voluntarily discarding sausage.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

notedCode 3-302.12Food source and labeling

Official wording

Food properly labeled: original container

Inspector’s notes

3-302.12; Core - (REPEAT) Several bottles/containers of sauces and spices were not labeled with their contents...Unless easy to recognize; working containers of foods (oils; spices; sauces; dry foods; etc.) shall be labeled with their contents...Properly label bottles/containers of foods.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - (REPEAT) Some refrigerator door gaskets were damaged and torn...Food service equipment shall be kept in good repair and door seals shall be intact and tight...Replace damaged gaskets so doors seal properly.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

majorCode 4-302.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.14; Priority Foundation - No sanitizer test strips were available for Purell Surface Sanitizer in pre-filled spray bottles used on food contact surfaces...Test strips or kits shall be provided for sanitizers used...Provide required sanitizer test strips for Purell sanitizer...Not corrected during inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-601.11(B) and (C) - (REPEAT) Observed refrigerator/freezer interiorsCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C) - (REPEAT) Observed refrigerator/freezer interiors; dressing/sauce flip top interior corners; racks for dry storage; Icee machine side vents. Some old stickers were on refrigerator door exteriors...Equipment nonfood contact surfaces shall be kept clean...Increase cleaning frequency of equipment/surfaces above; and remove old stickers from surfaces.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 6-501.18Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

6-501.18; Core - Men's bathroom urinal undersides were soiled...Plumbing fixtures such as handsinks; toilets and urinals shall be kept clean...Increase urinal cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 5-501.114Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.114; Core - One trash dumpster drain had no plug...Trash/recycling receptacles with drains shall have plugs in place...Have solid waste company replace missing drain plug.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core - (REPEAT) Ends of pipe drain lines and floor drains were soiled in kitchen and under soda dispensing machine...Physical facilities shall be kept clean...Increase cleaning frequency of fixtures/surfaces above.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 28, 2026 · Original Source

1 - Inspection

Jul 15, 2025

Score 97

Official score: 97 · Understand this area’s scale

8 recorded violations

notedCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1); Priority - Bone-in chicken wings and pizza slices were being hot held below 135F (see temperature chart)...After proper reheating or cooking; hot TCS* foods shall be maintained at 135F or above throughout entire product or time as a public health control may be used...CDI by voluntarily discarding foods at incorrect temperatures.

In plain English

More about food kept at an unsafe temperature

notedCode 3-302.12Food source and labeling

Official wording

Food properly labeled: original container

Inspector’s notes

3-302.12; Core - Some bottles/containers of sauces and spices were not labeled with their contents...Unless easy to recognize; working containers of foods (oils; spices; sauces; dry foods; etc.) shall be labeled with their contents...Properly label bottles/containers of foods.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Several freezer and refrigerator door gaskets were damaged and torn...Food service equipment shall be kept in good repair and door seals shall be intact and tight...Replace damaged gaskets so doors seal properly.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-501.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-501.14; Core - Far right sanitizing sink and right "clean' side drainboard of 3-comp sink were soiled...Warewashing equipment shall be cleaned frequently enough to prevent recontamination of clean equipment and utensils...Increase cleaning frequency of 3-comp sink and drainboards.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-601.11(B) and (C) - (REPEAT) Observed soiled solid metal shelvesCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C) - (REPEAT) Observed soiled solid metal shelves; refrigerator door frames; ice machine front vent filters; hot holding cabinet bottom interiors; areas around hinges of refrigerated make line units. Some stickers were on walk-in freezer shelves...Equipment nonfood contact surfaces shall be kept clean...Increase cleaning frequency of equipment/surfaces above.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 5-501.17Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

5-501.17; Core - No covered trash can was available inside the "family" restroom...Bathrooms used by females shall have a covered trash can or receptacle for sanitary disposal...Provide required trash can/receptacle in family restroom. 6-501.18; Core - Interior basin of kitchen handsink near 3-comp sink was soiled...Plumbing fixtures such as handsinks; toilets and urinals shall be kept clean...CDI by cleaning handsink basin.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 5-501.111Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.111; Core - One outside dumpster had damaged top lid...Trash/recycling receptacles shall be kept in good repair...Have solid waste company provide a dumpster with intact top lids. 5-501.115; Core - Some trash was on ground under/around trash compactor...Trash/recycling areas shall be kept clean and free of unnecessary items...Remove trash and properly dispose of it.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 15, 2025 · Original Source

1 - Inspection

Feb 21, 2025

Score 99.5

Official score: 99.5 · Understand this area’s scale

2 recorded violations

minorCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12;Core; Observed cleaning needed underneath slushy machine and slightly dusty ceiling vents in kitchen area. Physical facilities shall be maintained clean. Increase cleaning in these areas.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Observed dusty vent on ice machine and dusty shelving near cotton candy machine.Non food contact surfaces shall be kept free of an accumulation of dust; dirt; food residue; and other debris. Increase cleaning on these surfaces.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Feb 21, 2025 · Original Source

1 - Inspection

Jul 5, 2024

Score 99.5

Official score: 99.5 · Understand this area’s scale

2 recorded violations

majorCode 3-501.17Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17; Priority Foundation; Observed an open package of sausage in bottom cooler of pizza flip top not dated and manager was unsure when opened. Potentially hazardous foods opened or prepared; in the establishment and kept for more than 24 hours shall be clearly marked for maximum of 7 days. CDI-Manager voluntarily discarded sausage.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

minorCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Observed the frame underneath ice machine door was dusty. Non food contact surfaces shall be kept free of an accumulation of dust; dirt; food residue; and other debris. Increase cleaning on this surface.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 5, 2024 · Original Source

1 - Inspection

Jan 5, 2024

Score 98

Official score: 98 · Understand this area’s scale

3 recorded violations

majorCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Observed some clear food container with sticker residue stored as clean. Food contact surfaces and utensils shall be clean to sight and touch. CDI-Items were moved to dish washing area during inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

minorCode 4-904.11Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-904.11; Core; Observed container of plastic forks and spoons with lip contact surfaces up. Knives; forks and spoons that are not prewrapped shall be presented so that only the handles are touched by employees and by consumers if consumer self-service is provided. CDI-Forks and spoons were rearranged during inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

majorCode 4-302.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.14; Priority Foundation; Establishment was unable to locate Sink and Surface sanitizer test strips. A test kit or other device that accurately measures the concentration in MG/L of sanitizing solutions shall be provided. CDI-Correct test strips ordered during inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 5, 2024 · Original Source