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Restaurant · Wake County, NC

Wendy's #11554

3701 New Bern Ave

Last inspected Mar 4, 2026 · View Map ↗ · Compare ↗

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Score 98

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

1 - Inspection

Mar 4, 2026

Score 98

Official score: 98 · Understand this area’s scale

4 recorded violations

notedCode 4-601.11(A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11(A); Priority Foundation; Observed a couple plastic containers that have baked on buildup inside them that needs to be cleaned.- Food contact surfaces shall be clean to sight and touch.- CDI; items moved to be soaked and cleaned

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A) (2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B); Priority; Observed multiple items (see chart above) that were above 41 degrees F.- TCS foods stored for cold holding shall maintain a temperature of 41 degrees F or less.- CDI; items moved to cooler locations. PIC showed paper that shows they have put multiple repairs in for this cooler and it still has not fixed the issue. Last visit was on 2/22/26.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 4-903.11Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11; Observed wet stacking of many metal pans.- Once cleaned and sanitized; equipment shall be stored in a position that allows for air drying.- Please find a method to prevent wet stacking

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; One freezer had a torn gasket.- Equipment components such as doors and seals shall be kept intact and tight.- Please have gasket replaced.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Mar 4, 2026 · Original Source

1 - Inspection

Jul 31, 2025

Score 97

Official score: 97 · Understand this area’s scale

5 recorded violations

notedCode 3-501.16 (A) (2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B); Priority - Several cold TCS* foods were above 41F (...Unless actively preparing or properly cooling or using approved time as a public health control; cold TCS* foods shall be kept at 41F or less...CDI by properly refrigerating or voluntarily discarding foods.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 4-903.11Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11; Observed wet stacking of many metal pans.- Once cleaned and sanitized; equipment shall be stored in a position that allows for air drying.- Please find a method to prevent wet stacking

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; One freezer had a torn gasket.- Equipment components such as doors and seals shall be kept intact and tight.- Please have gasket replaced.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; More detailed cleaning is needed on equipment throughout.- Equipment nonfood contact surfaces shall be cleaned at the frequency necessary to preclude accumulation of soils.- Please detail clean equipment and do so more frequently

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core; Tiles throughout facility were missing and filled with water.- Physical facilities shall be kept in good repair.- Please repair facility

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 31, 2025 · Original Source

1 - Inspection

Mar 18, 2025

Score 95.5

Official score: 95.5 · Understand this area’s scale

8 recorded violations

notedCode 3-302.11(A)(1)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11(A)(1); Priority - In walk-in cooler; observed bag of cooked chopped hamburgers inside an open box with raw hamburger meat...Foods shall be stored according to final cook temperature and to prevent cross contamination...CDI by removing bag of cooked hamburger from box with raw hamburger.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-403.11 (C)Food temperature

Official wording

Proper reheating procedures for hot holding

Inspector’s notes

3-403.11 (C);(D); Priority - (REPEAT) Pre-cooked frozen sausage patties were reheated to 105-111F to hot hold...Commercially packaged precooked TCS* foods such as frozen sausage patties shall be reheated to 135F throughout entire product before hot holding...CDI by continuing to reheat sausage patties to 180F on grill top.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A) (1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16 (A) (1); Priority - (REPEAT) Several hot TCS* foods were hot holding below 135F (see temperature chart)...After properly reheating or cooking; hot TCS* foods shall be kept at 135F or above until served...CDI by reheating or voluntarily discarding foods at incorrect temperatures.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 7-102.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11; Priority Foundation - Observed unlabeled container of sanitizer by grill line and another blue bucket marked "water"; but PIC stated it had a cleaner in it...Working containers of chemicals; sanitizers; etc. shall be labeled with their common names...CDI by labeling sanitizer and discarding liquid in blue bucket.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - (REPEAT) Several wire shelves were peeling and worn...Food service equipment shall be kept in good repair...Replace damaged shelves with similar approved equipment. 4-502.11(A) and (C); Core - (REPEAT) Some containers lids were cracked/damaged...Food service utensils shall be kept in good repair...Discard damaged items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-501.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-501.14; Core - (REPEAT) Sanitizing sink of 3-comp sink had soiled/grease build-up....Warewashing equipment shall be cleaned frequently enough to prevent recontamination of clean equipment and utensils...Increase 3-comp sink cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core - (REPEAT) Observed soiled wire and solid metal shelves; refrigerator/freezer interiors; refrigerator exterior vents and condenser coils; condiment storage containers; cabinets under beverage self-service counter; exteriors of cooking/hot holding equipment (including cracks/crevices)...Equipment nonfood contact surfaces shall be kept clean...Increase cleaning frequency of equipment/items above.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core - Men's bathroom toilet stall partition was detached from wall; and a few holes were in walls. Caulk was missing/peeling in corners of vent hoods above cooking lines...Physical facilities shall be kept in good repair...Repair/resecure damaged toilet stall partition; seal wall holes; and replace damaged/missing caulk where needed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Mar 18, 2025 · Original Source

1 - Inspection

Oct 18, 2024

Score 92

Official score: 92 · Understand this area’s scale

13 recorded violations

notedCode 6-301.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.12; Priority Foundation - No paper towels were available at men's bathroom sink...Each handwashing sink or group of two adjacent handwashing sinks shall be provided with paper towels or other approved hand drying device...CDI by providing paper towels. 6-301.11; Priority Foundation - Very little soap was available at men's bathroom sink (soap ran out after a few pumps)...Soap shall be provided at each handsink...CDI by providing soap at handsink.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-403.11 (A)Food temperature

Official wording

Proper reheating procedures for hot holding

Inspector’s notes

3-403.11 (A);(D); Priority - Chili in front Cayenne reheating unit was 80F (in middle) to 200F (on outer parts of chili) after reheating for almost 1.5 hours (start time at 7:30 am--written on lid--and temperature checked at 8:52 am). At 9:13 am; after stirring various times; chili was 136F (in middle) to 201F (outer parts)...In house reheated TCS* foods shall be reheated to 165F throughout entire product within 2 hours...CDI by rapidly reheating chili to 165F by batches in microwave oven...NOTE: Cayenne heating unit may not be sufficient for rapid reheating of a large volume of chili. Review manufacturer's instructions and specifications on what this unit has been manufactured to do. If it is not approved to reheat TCS* foods rapidly and/or if is not properly reheating after tracking time and temperature over 2 hours; an alternative rapid reheating method must be used.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A) (1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16 (A) (1); Priority - One egg patty in hot holding drawer was at 127F...After properly reheating or cooking; hot TCS* foods shall be kept at 135F or above until served...CDI by voluntarily discarding egg patty.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A) (2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B); Priority - Several cold TCS* foods were above 41F (raw shell eggs; cut lettuce salads--see temperature chart)...Unless actively preparing or properly cooling or using approved time as a public health control; cold TCS* foods shall be kept at 41F or less...CDI by properly refrigerating or voluntarily discarding foods.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 4-301.11Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

4-301.11; Priority Foundation - Sandwich refrigerated make line unit had air temperature of around 50F at beginning of inspection; and raw shell eggs were at 56F inside this unit. Towards end of inspection; air temperature was 35F...Equipment for cooling and cold holding shall be sufficient in number and capacity to maintain TCS* foods at proper temperatures...CDI by removing shell eggs from this unit and properly refrigerating. Do not place TCS* foods in this unit (unless on time as a public health control) until it is repaired/maintained to consistently keep TCS* foods at 41F or less at ALL times.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 6-501.111Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-501.111; Core - Observed several live flies in dining area...The premises shall be maintained free of insects...Rid facility of flies.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 2-402.11Employee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

2-402.11; Core - A few food employees had no effective hair restraints while preparing food...FOOD EMPLOYEES shall wear hair restraints such as hats; hair coverings or nets; beard restraints; and clothing that covers body hair to effectively keep their hair from contacting exposed food and clean equipment and utensils...Instruct employees to wear required hair restraints. 2-303.11; Core - At least one food employee had a dangling bracelet on her wrist...Except for a plain ring such as a wedding band; while preparing FOOD; FOOD EMPLOYEES may not wear jewelry on their hands and arms...Remove all jewelry except for a plain ring.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 3-304.14(B)Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14(B); Core - Quaternary ammonium (QA) sanitizer in two wiping cloth containers was less than 200 ppm...Moist or soiled wiping cloths shall be kept in approved clean sanitizer between uses...CDI by providing wiping cloth sanitizer at proper concentration.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core - A few stacks of disposable cups were sticking far out of dispenser by cash register counter...Single service disposable food/beverage containers and items shall be protected from contamination...Keep cups in approved dispensers or inverted and in their original plastic sleeves pulled up to rims of top cups on stacks.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Several wire shelves were peeling and worn. A few refrigerator/drawer gaskets were torn/damaged...Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight...Replace damaged shelves and drawer gasket with similar approved equipment. 4-502.11(A) and (C); Core - A container and lid were cracked/damaged...Food service utensils shall be kept in good repair...Discard damaged items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core - Observed soiled wire and solid metal shelves; refrigerator/freezer iinteriors and door gaskets; refrigerated drawers; refrigerator exterior vents and condenser coils; unused drawers; condiment storage containers (with many old sticker residues); bacon oven interiors; cabinets under beverage self-service counter; exteriors of cooking/hot holding equipment (including cracks/crevices)...Equipment nonfood contact surfaces shall be kept clean...Increase cleaning frequency of equipment/items above. Remove old sticky residues where needed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.111Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.111; Core - Left trash dumpster had liquid stains/streaks under/around it; showing it had been leaking...Trash and recycling receptacles shall be kept in good repair...Replace leaking trash dumpster. 5-501.113(B); Core - Trash dumpsters had open side doors...Outside trash/recycling receptacles shall have tight fitting lids and doors...Keep dumpster doors closed when not in use.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core - Mop sink/can wash faucet had leaking hot water faucet knob (plastic glove was used to keep it from spraying water); and vacuum breaker top cover was missing...Physical facilities shall be kept in good repair..Repair faucet leak and replace vacuum breaker top. 6-501.12; Core - Ventilation hoods and filters above cooking/frying equipment were soiled and/or had grease accumulation. Floor corners and some wall corners were soiled...Physical facilities shall be kept clean...Increase cleaning frequency of fixtures/surfaces above.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Oct 18, 2024 · Original Source

1 - Inspection

May 6, 2024

Score 91.5

Official score: 91.5 · Understand this area’s scale

13 recorded violations

minorCode 6-501.111Pests

Official wording

Insects & rodents not present; no unauthorized animals

Inspector’s notes

6-501.111; Core - Observed some live flies in kitchen and dining areas...The premises shall be maintained free of insects...Rid facility of flies.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode 3-304.15 (A)Other

Official wording

Food separated & protected

Inspector’s notes

3-304.15 (A); Priority - Observed worker crack several shell eggs with gloved hands and proceeded to handle clean utensils with contaminated gloves...If used; single use gloves shall be used for only one task such as working with raw animal foods or ready-to-eat foods; used for no other purpose and discarded when soiled or damaged...CDI by having worker discard contaminated gloves and wash hands.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1); Priority - Many egg patties were below 135F in hot holding unit (see food temperature chart)...After properly reheating or cooking; hot TCS* foods shall be kept at 135F throughout entire product until served...CDI by voluntarily discarding patties out of temperature.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority - Several cold TCS* foods (not on time control) were above 41F (see temperature chart)...Unless actively preparing; properly cooling or using time as a public health control; cold TCS* foods shall be maintained at 41F or less...CDI by properly refrigerating foods.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 3-501.19Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19; Priority Foundation - Pans of cut lettuce and tomatoes on top make line using time as a public health control were not labeled with their time when placed on line...TCS* foods using time as a public health control shall be labeled with time they were placed on time control or time that is 4 hours past the time placed on time control...CDI by placing foods back in walk-in cooler since they had just been placed on make line top.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 4-301.11Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

4-301.11; Priority Foundation - Main make line top and bottom and refrigerator to left of grill line had air temperatures of 50-53F...Equipmnet for cooling and cold holding shall be sufficient in number and capacity to maintain TCS* foods at proper temperatures...CDI by removing TCS* foods from these units. Do not place TCS* foods in these units (unless on time as a public health control) until they are repaired/maintained to keep TCS* foods at 41F or less.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 4-204-112Equipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-204-112; Core - No thermometer was in refrigerated drawers...In mechanical refrigerators; a thermometer shall be located in warmest part of unit or on exterior...CDI by placing thermometer in unit.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core - Box of napkins was on floor in storage area. Some stacks of disposable cups were unprotected...Single service disposable food/beverage containers and items shall be protected from contamination and stored at least 6 inches above floor...Elevate napkins 6 inches above floor; and keep cups in approved dispensers or inverted and in their original plastic sleeves pulled up to rims of top cups on stacks.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Several wire shelves were peeling and worn. One refrigerated drawer gasket had come off drawer...Food service equipment shall be kept in good repair. Equipment components such as doors and seals shall be kept intact and tight...Replace damaged shelves and drawer gasket with similar approved equipment.; 4-502.11(A) and (C); Core - Several container lids were cracked...Food service utensils shall be kept in good repair...Discard damaged items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-501.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-501.14; Core - Sanitizing sink of 3-comp sink had soiled/grease build-up....Warewashing equipment shall be cleaned frequently enough to prevent recontamination of clean equipment and utensils...Increase 3-comp snk cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core - Observed soiled wire and solid metal shelves; refrigerator interiors; door gaskets; refrigerated drawers; refrigerator exterior vents and condenser coils; unused drawers; condiment storage containers (with many old sticker residues); bacon oven interiors; walk-in freezer dunnage racks; cabinets under beverage self-service counter; exteriors of cooking/hot holding equipment (including cracks/crevices)...Equipment nonfood contact surfaces shall be kept clean...Increase cleaning frequency of equipment/items above. Remove old sticky residues where needed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 5-501.115Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.115; Core - Observed significant scattered trash and cardboard on ground by outside dumpsters...Refuse/recycling dumpster enclosures shall be maintained clean and free of unnecessary items...Remove trash and cardboard and properly dispose of it.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core - Ventilation hoods and filters above cooking/frying equipment were soiled and/or had grease accumulation...Physical facilities shall be kept clean...Increase cleaning frequency of equipment/fixtures above.; 6-501.11; Core - Men's bathroom metal toilet partition was loose/damaged...Physical facilities shall be kept in good repair...Resecure toilet partition.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, May 6, 2024 · Original Source

1 - Inspection

Dec 15, 2023

Score 94.5

Official score: 94.5 · Understand this area’s scale

8 recorded violations

minorCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; The PIC does not have a valid food protection manager certification. The PERSON IN CHARGE shall be a certified FOOD protection manager who has shown proficiency of required information through passing a test that is part of an ACCREDITED PROGRAM.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
majorCode 6-301.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.12; Priority Foundation; Paper towels were not available at the back handwashing sink. Each handwashing sink or group of adjacent handwashing sinks shall be provided with: Individual; disposable towels. CDI- paper towels were provided.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Raw hamburger in the meat well on the line was holding at 51F. Cold TCS foods shall be 41 F or colder. CDI- hamburger was placed on ice and moved to the walk-in freezer to rapidly cool.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 3-305.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11; Core; A container of lemonade was uncovered on the countertop at the drive through station. A box of beans was observed on the floor in the walk-in freezer. Food shall be protected from contamination by storing the food where it is not exposed to splash; dust or other contamination; and shall be at least 6 inches above the floor.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core; [Repeat] Boxes of single-service cups found on the floor in the back storage area. Single-service and Single-use articles shall be stored at least 6 inches above the floor. Remove boxes from the floor.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; [Repeat] Several pieces of equipment observed broken ( cooler drawers next to front register; cooler drawers along the make line; the cold well for storing raw hamburgers; oven used for baked potatoes; lemonade machine). Equipment shall be maintained in a state of good repair and condition. Have these items repaired.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; [Repeat] Debris present along the gaskets of the coolers and inside of the cooler drawers. NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust; dirt; FOOD residue; and other debris. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 5-501.115Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.115; Core; [Repeat] Several empty cardboard boxes; a broken vacuum and other debris found stored on the ground around the dumpster area. A storage area and enclosure for REFUSE; recyclables; or returnables shall be maintained free of unnecessary items; as specified under sec. 6 501.114; and clean. Clean this area up.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Dec 15, 2023 · Original Source

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