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Toronto, ON

Pho Lady Vietnamese Cuisine

220 Laird Dr

Last inspected Oct 2, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

11 inspections

Inspection

Oct 2, 2026

Pass

3 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Fail to ensure equipment surface sanitized as necessary - Sec. 22

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Cleaning and sanitizing

Official wording

Use utensils not of readily cleanable form - Sec. 8(1)(c)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Toronto Public Health – DineSafe, Oct 2, 2026 · Original Source

Inspection

Jul 10, 2026

Pass

3 recorded violations

notedCode —Permits, training, and postings

Official wording

No license available at time of inspection. A referral has been made to Municipal Licensing and Standards.

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Chemicals

Official wording

Use utensils not non-toxic in contact with food - Sec. 8(2)(a)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely

Official record from Toronto Public Health – DineSafe, Jul 10, 2026 · Original Source

Inspection

Feb 26, 2026

Pass

5 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Fail to ensure equipment surface sanitized as necessary - Sec. 22

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Facility maintenance

Official wording

Food premise not maintained to keep food-handling room free from materials not regularly used - Sec. 7(1)(f)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
majorCode —Other

Official wording

Operate food premise - fail to keep sanitary facility sanitary - Sec. 25(2)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Handwashing

Official wording

Fail to maintain handwashing stations (liquid soap and paper towels) - Sec. 7(3)(c)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Toronto Public Health – DineSafe, Feb 26, 2026 · Original Source

Inspection

Nov 12, 2025

Pass

3 recorded violations

majorCode —Cleaning and sanitizing

Official wording

Operate food premise - mechanical equipment not maintained to maintain rinse water at 82°c - Sec. 20(1)(a)(ii)(a)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Handwashing

Official wording

Fail to maintain handwashing stations (liquid soap and paper towels) - Sec. 7(3)(c)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Toronto Public Health – DineSafe, Nov 12, 2025 · Original Source

Inspection

Jul 22, 2025

Pass

5 recorded violations

majorCode —Equipment and utensils

Official wording

Use utensils not free from open seams in contact with food - Sec. 8(2)(b)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
majorCode —Chemicals

Official wording

Operate food premise - mechanical equipment not maintained to provide sufficient chemical solution rinse - Sec. 20(1)(a)(ii)(b)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Handwashing

Official wording

Fail to maintain handwashing stations (liquid soap and paper towels) - Sec. 7(3)(c)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Fail to ensure equipment surface sanitized as necessary - Sec. 22

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Toronto Public Health – DineSafe, Jul 22, 2025 · Original Source

Inspection

Apr 14, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Toronto Public Health – DineSafe, Apr 14, 2025 · Original Source

Inspection

Apr 10, 2025

Conditional Pass

4 recorded violations

criticalCode —Contamination

Official wording

Fail to protect food from contamination or adulteration - Sec. 26(1)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
majorCode —Chemicals

Official wording

Operate food premise - mechanical equipment not maintained to provide sufficient chemical solution rinse - Sec. 20(1)(a)(ii)(b)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
majorCode —Equipment and utensils

Official wording

Use equipment not suitable for intended purpose - Sec. 8(1)(d)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
majorCode —Equipment and utensils

Official wording

Use utensils not free from open seams in contact with food - Sec. 8(2)(b)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Toronto Public Health – DineSafe, Apr 10, 2025 · Original Source

Inspection

Oct 21, 2024

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Toronto Public Health – DineSafe, Oct 21, 2024 · Original Source

Inspection

Oct 16, 2024

Conditional Pass

10 recorded violations

majorCode —Cleaning and sanitizing

Official wording

Fail to clean utensils as often as necessary - Sec. 21(2)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Handwashing

Official wording

Handwashing stations not conveniently accessible by food handlers - Sec. 7(3)(c)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
majorCode —Pests

Official wording

Fail to protect against harbouring of pests - Sec. 13(1)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode —Cleaning and sanitizing

Official wording

Fail to ensure equipment surface sanitized as necessary - Sec. 22

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Contamination

Official wording

Fail to protect food from contamination or adulteration - Sec. 26(1)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
majorCode —Cleaning and sanitizing

Official wording

Use dirty cloth for cleaning food contact surface - Sec. 16(b)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Handwashing

Official wording

Fail to ensure food handler in food premise washes hands as necessary to prevent contamination of food - Sec. 33(1)(e)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode —Food temperature

Official wording

Maintain potentially hazardous foods at internal temperature between 4 C and 60 C - Sec. 27(1)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode —Equipment and utensils

Official wording

Use utensils not free from cracks in contact with food - Sec. 8(2)(b)

Inspector’s notes

One or more significant infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Toronto Public Health – DineSafe, Oct 16, 2024 · Original Source

Inspection

Jun 14, 2024

Pass

5 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Operate food premise - appliances not constructed to permit cleaning - Sec. 9

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Fail to ensure equipment surface sanitized as necessary - Sec. 22

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Other

Official wording

Fail to ensure presence of food handler or supervisor during all hours of operation - Sec. 32

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Equipment and utensils

Official wording

Use utensils not suitable for intended purpose - Sec. 8(1)(d)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Toronto Public Health – DineSafe, Jun 14, 2024 · Original Source

Inspection

Feb 29, 2024

Pass

5 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean floors in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Equipment and utensils

Official wording

Use utensils not suitable for intended purpose - Sec. 8(1)(d)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode —Cleaning and sanitizing

Official wording

Fail to ensure equipment surface sanitized as necessary - Sec. 22

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Food premise not maintained with clean walls in food-handling room - Sec. 7(1)(g)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode —Handwashing

Official wording

Fail to maintain handwashing stations (liquid soap and paper towels) - Sec. 7(3)(c)

Inspector’s notes

One or more minor infractions were observed under the Food Premises Regulation during an inspection.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Toronto Public Health – DineSafe, Feb 29, 2024 · Original Source

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