Re-inspection
May 26, 2026
0 recorded violations
No violations recorded in this inspection.
Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 26, 2026 · Original Source
Restaurant · Waterloo Region, ON
15 Norfolk Ave
Last inspected May 26, 2026 · View Map ↗ · Compare ↗
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Re-inspection
0 recorded violations
No violations recorded in this inspection.
Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 26, 2026 · Original Source
Re-inspection
2 recorded violations
Frozen food storage and handling
Not in Compliance: Adjust or repair the freezer immediately
An issue that does not fit the common categories. Check the official wording for details.
More about other findingVentilation is maintained to ensure the elimination of odours, fumes, vapours, smoke, or excessive heat
Not in Compliance: Maintain ventilation system to ensure elimination of odours, fumes, vapours, smoke, or excessive heat, Ensure mechanical ventilation operable
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesOfficial record from Region of Waterloo Public Health (Check It! We Inspect It.), May 20, 2026 · Original Source
Compliance Inspection
6 recorded violations
Hand washing basin with supplies of soap and paper towels in dispensers
Not in Compliance: Maintain hand washing stations with adequate supplies
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsMaintenance of sanitary facilities
Not in Compliance
An issue that does not fit the common categories. Check the official wording for details.
More about other findingFloors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards, Ensure walls are kept clean and in good repair
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsFood protected from contamination or adulteration
Not in Compliance: Store food off the floor to prevent contamination
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationHot holding: minimum of 60�C (140�F) after cooking / rapid re-heating
Corrected During Inspection: Ensure food is held above 60�C (140�F) after cooking / rapid re-heating, Preheat the hot holding unit to at least 60�C (140�F) before placing hot foods inside of the hot holding unit
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperatureManufactured meat products adequately processed
Not in Compliance
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial record from Region of Waterloo Public Health (Check It! We Inspect It.), Apr 7, 2026 · Original Source
Compliance Inspection
4 recorded violations
Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsHand washing basin with supplies of soap and paper towels in dispensers
Corrected During Inspection: Provide paper towels in a dispenser at hand basin in food preparation area
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsMaintenance of sanitary facilities
Not in Compliance
An issue that does not fit the common categories. Check the official wording for details.
More about other findingFood protected from contamination or adulteration
Not in Compliance: Store food off the floor to prevent contamination
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationOfficial record from Region of Waterloo Public Health (Check It! We Inspect It.), Nov 27, 2025 · Original Source
Compliance Inspection
0 recorded violations
No violations recorded in this inspection.
Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jul 16, 2025 · Original Source
Compliance Inspection
7 recorded violations
Food protected from contamination or adulteration
Not in Compliance: Store food off the floor to prevent contamination
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationFurniture, equipment and appliances in food handling and storage rooms arranged and constructed to permit a clean and sanitary environment
Not in Compliance: Maintain and arrange furniture to permit a clean and sanitary condition
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsFrozen food storage and handling
Not in Compliance
An issue that does not fit the common categories. Check the official wording for details.
More about other findingHand washing basin with supplies of soap and paper towels in dispensers
Corrected During Inspection: Provide soap in a dispenser at hand basin in the food preparation area
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsEquipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
Not in Compliance
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsFloors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsMulti-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred
Not in Compliance
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationOfficial record from Region of Waterloo Public Health (Check It! We Inspect It.), Mar 5, 2025 · Original Source
Re-inspection
3 recorded violations
Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
Not in Compliance: Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsCertified food handler present in the food service premise
Not in Compliance: Ensure a food handler or supervisor, who is a certified food handler, is present during all hours of operation
An issue that does not fit the common categories. Check the official wording for details.
More about other findingFood protected from contamination or adulteration
Not in Compliance: Store food off the floor to prevent contamination
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationOfficial record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 16, 2024 · Original Source
Compliance Inspection
11 recorded violations
Certified food handler present in the food service premise
Not in Compliance: Ensure a food handler or supervisor, who is a certified food handler, is present during all hours of operation
An issue that does not fit the common categories. Check the official wording for details.
More about other findingGarbage and waste (solid or liquid) collected and removed to ensure sanitary condition of premise
Not in Compliance: Collect and remove garbage and waste as necessary to maintain sanitary conditions, Dispose of liquid waste in a sanitary manner
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesCloths and towels maintained in clean, good repair and not used for other purposes
Corrected During Inspection: Change sanitizing solution for wiping cloths at a minimum of every 2 hours, or as often as necessary, to maintain the solution clean and sanitary at all times, Ensure wiping cloths are kept in a sanitizing solution when not in use, Keep cloths clean, in good repair, and restricted to a single task, Provide sanitizing solution for wiping cloths/rinsing large utensils/rinsing food contact surfaces
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsEquipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained
Not in Compliance: Ensure equipment, utensils and or multi-service articles are of sound and tight construction, Ensure equipment, utensils, and multi-service articles are suitable for intended purposes (food-grade)
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsEither mechanical or manual dishwashing is provided
Not in Compliance: Provide drainage racks that are corrosion-resistant
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsHand washing basin with supplies of soap and paper towels in dispensers
Not in Compliance: Provide hot and cold running water for hand washing in food preparation area, Provide paper towels in a dispenser at hand basin in food preparation area, Provide soap in a dispenser at hand basin in the food preparation area, Maintain hand washing stations with adequate supplies
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsFloors, walls, and ceilings clean and in good repair and maintained in a sanitary manner
Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards, Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsFood protected from contamination or adulteration
Not in Compliance: Protect food from contamination and adulteration, Store food off the floor to prevent contamination
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationMulti-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred
Not in Compliance: Clean and sanitize multi-service articles after each use and as often as necessary
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationFood handlers who come into contact with food/utensils do so in a sanitary manner
Corrected During Inspection: Ensure food handlers wash hands as often as necessary
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesRefrigeration and hot-holding equipment maintained
Not in Compliance: Provide adequate refrigeration space for food storage (sections 7 and 30)
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesOfficial record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 2, 2024 · Original Source
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