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Restaurant · Waterloo Region, ON

Jollof Flawless Cuisine

15 Norfolk Ave

Last inspected May 26, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

8 inspections

Re-inspection

May 26, 2026

No violations found

0 recorded violations

No violations recorded in this inspection.

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 26, 2026 · Original Source

Re-inspection

May 20, 2026

Re-inspection required

2 recorded violations

criticalCode —Other

Official wording

Frozen food storage and handling

Inspector’s notes

Not in Compliance: Adjust or repair the freezer immediately

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Facility maintenance

Official wording

Ventilation is maintained to ensure the elimination of odours, fumes, vapours, smoke, or excessive heat

Inspector’s notes

Not in Compliance: Maintain ventilation system to ensure elimination of odours, fumes, vapours, smoke, or excessive heat, Ensure mechanical ventilation operable

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 20, 2026 · Original Source

Compliance Inspection

Apr 7, 2026

Re-inspection required

6 recorded violations

minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Not in Compliance: Maintain hand washing stations with adequate supplies

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Other

Official wording

Maintenance of sanitary facilities

Inspector’s notes

Not in Compliance

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards, Ensure walls are kept clean and in good repair

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
criticalCode —Food temperature

Official wording

Hot holding: minimum of 60�C (140�F) after cooking / rapid re-heating

Inspector’s notes

Corrected During Inspection: Ensure food is held above 60�C (140�F) after cooking / rapid re-heating, Preheat the hot holding unit to at least 60�C (140�F) before placing hot foods inside of the hot holding unit

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode —Other

Official wording

Manufactured meat products adequately processed

Inspector’s notes

Not in Compliance

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Apr 7, 2026 · Original Source

Compliance Inspection

Nov 27, 2025

Infractions found

4 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Corrected During Inspection: Provide paper towels in a dispenser at hand basin in food preparation area

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Other

Official wording

Maintenance of sanitary facilities

Inspector’s notes

Not in Compliance

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Nov 27, 2025 · Original Source

Compliance Inspection

Jul 16, 2025

No violations found

0 recorded violations

No violations recorded in this inspection.

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jul 16, 2025 · Original Source

Compliance Inspection

Mar 5, 2025

Re-inspection required

7 recorded violations

criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Cleaning and sanitizing

Official wording

Furniture, equipment and appliances in food handling and storage rooms arranged and constructed to permit a clean and sanitary environment

Inspector’s notes

Not in Compliance: Maintain and arrange furniture to permit a clean and sanitary condition

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Other

Official wording

Frozen food storage and handling

Inspector’s notes

Not in Compliance

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Corrected During Inspection: Provide soap in a dispenser at hand basin in the food preparation area

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Not in Compliance

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Mar 5, 2025 · Original Source

Re-inspection

Oct 16, 2024

Infractions found

3 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Other

Official wording

Certified food handler present in the food service premise

Inspector’s notes

Not in Compliance: Ensure a food handler or supervisor, who is a certified food handler, is present during all hours of operation

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 16, 2024 · Original Source

Compliance Inspection

Oct 2, 2024

Infractions found

11 recorded violations

minorCode —Other

Official wording

Certified food handler present in the food service premise

Inspector’s notes

Not in Compliance: Ensure a food handler or supervisor, who is a certified food handler, is present during all hours of operation

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Facility maintenance

Official wording

Garbage and waste (solid or liquid) collected and removed to ensure sanitary condition of premise

Inspector’s notes

Not in Compliance: Collect and remove garbage and waste as necessary to maintain sanitary conditions, Dispose of liquid waste in a sanitary manner

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode —Cleaning and sanitizing

Official wording

Cloths and towels maintained in clean, good repair and not used for other purposes

Inspector’s notes

Corrected During Inspection: Change sanitizing solution for wiping cloths at a minimum of every 2 hours, or as often as necessary, to maintain the solution clean and sanitary at all times, Ensure wiping cloths are kept in a sanitizing solution when not in use, Keep cloths clean, in good repair, and restricted to a single task, Provide sanitizing solution for wiping cloths/rinsing large utensils/rinsing food contact surfaces

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure equipment, utensils and or multi-service articles are of sound and tight construction, Ensure equipment, utensils, and multi-service articles are suitable for intended purposes (food-grade)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Cleaning and sanitizing

Official wording

Either mechanical or manual dishwashing is provided

Inspector’s notes

Not in Compliance: Provide drainage racks that are corrosion-resistant

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Not in Compliance: Provide hot and cold running water for hand washing in food preparation area, Provide paper towels in a dispenser at hand basin in food preparation area, Provide soap in a dispenser at hand basin in the food preparation area, Maintain hand washing stations with adequate supplies

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards, Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Protect food from contamination and adulteration, Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Not in Compliance: Clean and sanitize multi-service articles after each use and as often as necessary

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Equipment and utensils

Official wording

Food handlers who come into contact with food/utensils do so in a sanitary manner

Inspector’s notes

Corrected During Inspection: Ensure food handlers wash hands as often as necessary

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
criticalCode —Equipment and utensils

Official wording

Refrigeration and hot-holding equipment maintained

Inspector’s notes

Not in Compliance: Provide adequate refrigeration space for food storage (sections 7 and 30)

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 2, 2024 · Original Source

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