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Restaurant · Waterloo Region, ON

Ocean Palate

15 - 900 Jamieson Pkwy

Last inspected Jan 14, 2026 · View Map ↗ · Compare ↗

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Infractions found

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

9 inspections

Compliance Inspection

Jan 14, 2026

Infractions found

2 recorded violations

minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Not in Compliance: Provide hot and cold running water for hand washing in food preparation area

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode —Other

Official wording

Food is held at 4�C (40�F) or less

Inspector’s notes

Corrected During Inspection: Ensure all hazardous foods are stored at 4�C (40�F) or less

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jan 14, 2026 · Original Source

Compliance Inspection

Oct 20, 2025

Infractions found

4 recorded violations

criticalCode —Other

Official wording

Food is held at 4�C (40�F) or less

Inspector’s notes

Not in Compliance: Adjust or repair the refrigeration unit immediately. Do not store any hazardous foods in the unit until it is able to maintain hazardous foods at 4�C (40�F) or less

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Corrected During Inspection

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Pests

Official wording

Food premise is protected against the entry and harbouring of pests

Inspector’s notes

Corrected During Inspection: Contact licensed pest control operator for insect / rodent / pest treatment and control, Provide tightly sealed entrances and / or screened entrances to prevent the entry of insects, birds, rodents, and other pests

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure equipment, utensils and or multi-service articles are cleaned and sanitized

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 20, 2025 · Original Source

Re-inspection

May 21, 2025

Infractions found

1 recorded violation

minorCode —Pests

Official wording

Food premise is protected against the entry and harbouring of pests

Inspector’s notes

Not in Compliance

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 21, 2025 · Original Source

Compliance Inspection

May 15, 2025

Infractions found

6 recorded violations

criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Corrected During Inspection: Clean and sanitize food contact surfaces or equipment as often as necessary

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
criticalCode —Other

Official wording

Food is held at 4�C (40�F) or less

Inspector’s notes

Corrected During Inspection: Adjust or repair the refrigeration unit immediately. Do not store any hazardous foods in the unit until it is able to maintain hazardous foods at 4�C (40�F) or less, Ensure all hazardous foods are stored at 4�C (40�F) or less

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode —Food temperature

Official wording

Hot holding: minimum of 60�C (140�F) after cooking / rapid re-heating

Inspector’s notes

Not in Compliance: Ensure food is held above 60�C (140�F) after cooking / rapid re-heating

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode —Pests

Official wording

Food premise is protected against the entry and harbouring of pests

Inspector’s notes

Corrected During Inspection: Protect against entry, harbouring and breeding of pests, Provide tightly sealed entrances and / or screened entrances to prevent the entry of insects, birds, rodents, and other pests

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Corrected During Inspection: Store raw foods separate and below cooked / ready-to-eat foods

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Cleaning and sanitizing

Official wording

Cloths and towels maintained in clean, good repair and not used for other purposes

Inspector’s notes

Not in Compliance: Ensure wiping cloths are kept in a sanitizing solution when not in use

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 15, 2025 · Original Source

Compliance Inspection

Feb 19, 2025

Infractions found

7 recorded violations

criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
criticalCode —Other

Official wording

Food is held at 4�C (40�F) or less

Inspector’s notes

Corrected During Inspection: Ensure all hazardous foods are stored at 4�C (40�F) or less

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode —Food temperature

Official wording

Hot holding: minimum of 60�C (140�F) after cooking / rapid re-heating

Inspector’s notes

Corrected During Inspection: Ensure food is held above 60�C (140�F) after cooking / rapid re-heating

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Corrected During Inspection: Clean and sanitize food contact surfaces or equipment as often as necessary

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Corrected During Inspection

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode —Cleaning and sanitizing

Official wording

Manual dishwashing: Wash, rinse, sanitize technique

Inspector’s notes

Not in Compliance: Ensure manual dishwashing includes the three steps: wash, rinse, and sanitize

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure equipment, utensils and or multi-service articles are of sound and tight construction, Ensure equipment, utensils and or multi-service articles are cleaned and sanitized

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Feb 19, 2025 · Original Source

Re-inspection

Dec 27, 2024

Infractions found

1 recorded violation

criticalCode —Food temperature

Official wording

Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer

Inspector’s notes

Not in Compliance

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Dec 27, 2024 · Original Source

Compliance Inspection

Dec 3, 2024

Infractions found

8 recorded violations

criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Not in Compliance: Clean and sanitize food contact surfaces or equipment as often as necessary

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
criticalCode —Food temperature

Official wording

Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer

Inspector’s notes

Not in Compliance

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Not in Compliance: Provide hot and cold running water under pressure

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Corrected During Inspection: Cover all food in storage, Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure food contact equipment and utensils are free from cracks, crevices and open seams, Ensure ventilation system/exhaust hood/filters/canopy is maintained in a clean and sanitary manner

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Cleaning required around, under, and behind kitchen equipment, counters, and baseboards, Ensure floors are kept clean and in good repair, Ensure walls are kept clean and in good repair

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Furniture, equipment and appliances in food handling and storage rooms arranged and constructed to permit a clean and sanitary environment

Inspector’s notes

Not in Compliance: Maintain and arrange equipment to permit a clean and sanitary condition

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Facility maintenance

Official wording

Ventilation is maintained to ensure the elimination of odours, fumes, vapours, smoke, or excessive heat

Inspector’s notes

Not in Compliance: Ventilation system requires thorough cleaning

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Dec 3, 2024 · Original Source

Compliance Inspection

Jul 26, 2024

Infractions found

1 recorded violation

minorCode —Pests

Official wording

Food premise is protected against the entry and harbouring of pests

Inspector’s notes

Not in Compliance

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jul 26, 2024 · Original Source

Compliance Inspection

Jul 23, 2024

Re-inspection required

7 recorded violations

criticalCode —Facility maintenance

Official wording

The premises is operated and maintained free from potential/immediate health hazards

Inspector’s notes

Not in Compliance: Contact licensed pest control operator for insect / rodent / pest treatment and control, Maintain premise free from conditions that may, be a health hazard, adversely affecting the sanitary operation of the premises

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Not in Compliance: Clean and sanitize food contact surfaces or equipment as often as necessary

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Protect food from contamination and adulteration, Cover all food in storage

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Contamination

Official wording

Single service containers and articles kept free from contamination

Inspector’s notes

Not in Compliance: Maintain single service containers and articles free from contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure equipment, utensils and or multi-service articles are cleaned and sanitized

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Pests

Official wording

Food premise is protected against the entry and harbouring of pests

Inspector’s notes

Not in Compliance: Protect against entry, harbouring and breeding of pests, Maintain records of pest control measures taken, Retain pest control records for one year, Contact licensed pest control operator for insect / rodent / pest treatment and control

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jul 23, 2024 · Original Source

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