Restaurant · Waterloo Region, ON

Pho Ben Thanh Viet-Thai Restaurant

Name: Pho Ben Thanh Viet-Thai Restaurant
Address: 3 - 10 Pinebush Rd, Waterloo Region, ON

3 - 10 Pinebush Rd

Last inspected May 26, 2026 · View Map ↗ · Compare ↗

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Infractions found

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Compliance Inspection

May 26, 2026

Infractions found

3 recorded violations

criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Corrected During Inspection: Protect food from contamination and adulteration, Cover all food in storage

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure floors are kept clean and in good repair, Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

minorCode —Cleaning and sanitizing

Official wording

Furniture, equipment and appliances in food handling and storage rooms arranged and constructed to permit a clean and sanitary environment

Inspector’s notes

Not in Compliance: Maintain and arrange appliances to permit a clean and sanitary condition

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), May 26, 2026 · Original Source

Compliance Inspection

Oct 14, 2025

Infractions found

3 recorded violations

criticalCode —Contamination

Official wording

Multi-service articles and food contact surfaces cleaned and sanitized after each use and following operations where contamination may have occurred

Inspector’s notes

Corrected During Inspection: Clean and sanitize multi-service articles after each use and as often as necessary

In plain English

More about food not protected from contamination

minorCode —Facility maintenance

Official wording

Ventilation is maintained to ensure the elimination of odours, fumes, vapours, smoke, or excessive heat

Inspector’s notes

Not in Compliance: Maintain ventilation system in manner not permitting health hazard, Ventilation system requires thorough cleaning

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure floors are kept clean and in good repair, Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 14, 2025 · Original Source

Compliance Inspection

Mar 5, 2025

Infractions found

6 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure floors are kept clean and in good repair, Ensure floors, walls, and ceilings are tight, smooth, and non-absorbent

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

minorCode —Cleaning and sanitizing

Official wording

Furniture, equipment and appliances in food handling and storage rooms arranged and constructed to permit a clean and sanitary environment

Inspector’s notes

Not in Compliance: Maintain and arrange appliances to permit a clean and sanitary condition

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

criticalCode —Chemicals

Official wording

Toxic or poisonous substances required for maintenance in food premises are stored and handled as prescribed in the regulation

Inspector’s notes

Corrected During Inspection: Store toxic/poisonous substances in compartment away from food or food working surfaces or utensils

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely

minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Corrected During Inspection: Provide paper towels in a dispenser at hand basin in food preparation area

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Corrected During Inspection: Protect food from contamination and adulteration, Cover all food in storage

In plain English

More about food not protected from contamination

minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Corrected During Inspection: Ensure equipment, utensils and or multi-service articles are cleaned and sanitized

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Mar 5, 2025 · Original Source