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Restaurant · Waterloo Region, ON

Pho Tran Viet-Thai Restaurant

3b-4a - 809 Victoria St N

Last inspected Feb 4, 2026 · View Map ↗ · Compare ↗

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Infractions found

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

Compliance Inspection

Feb 4, 2026

Infractions found

4 recorded violations

minorCode —Other

Official wording

Certified food handler present in the food service premise

Inspector’s notes

Not in Compliance: Ensure a food handler or supervisor, who is a certified food handler, is present during all hours of operation

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode —Handwashing

Official wording

Separate hand washing basin provided for food handlers

Inspector’s notes

Not in Compliance: Hand washing station must be used only for hand washing of employees, Ensure hand washing basin is unobstructed and accessible for hand washing

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Equipment and utensils

Official wording

Food handlers who come into contact with food/utensils do so in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure food handlers refrain from conduct causing contamination of food and food areas

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Feb 4, 2026 · Original Source

Compliance Inspection

Oct 21, 2025

Infractions found

2 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure equipment, utensils and or multi-service articles in good repair

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure walls are kept clean and in good repair

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Oct 21, 2025 · Original Source

Compliance Inspection

Jun 12, 2025

Infractions found

1 recorded violation

criticalCode —Other

Official wording

Food is held at 4�C (40�F) or less

Inspector’s notes

Corrected During Inspection: Adjust or repair the refrigeration unit immediately. Do not store any hazardous foods in the unit until it is able to maintain hazardous foods at 4�C (40�F) or less, Ensure all hazardous foods are stored at 4�C (40�F) or less

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jun 12, 2025 · Original Source

Compliance Inspection

Jan 14, 2025

Infractions found

2 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Floors, walls, and ceilings clean and in good repair and maintained in a sanitary manner

Inspector’s notes

Not in Compliance: Ensure walls are kept clean and in good repair

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Corrected During Inspection: Provide hot and cold running water for hand washing in food preparation area

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Jan 14, 2025 · Original Source

Compliance Inspection

Nov 20, 2024

Infractions found

4 recorded violations

minorCode —Handwashing

Official wording

Separate hand washing basin provided for food handlers

Inspector’s notes

Corrected During Inspection: Ensure hand washing basin is unobstructed and accessible for hand washing

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Not in Compliance: Ensure equipment, utensils and or multi-service articles are cleaned and sanitized

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Pests

Official wording

Food premise is protected against the entry and harbouring of pests

Inspector’s notes

Corrected During Inspection: Provide tightly sealed entrances and / or screened entrances to prevent the entry of insects, birds, rodents, and other pests

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Corrected During Inspection: Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Nov 20, 2024 · Original Source

Compliance Inspection

Aug 20, 2024

Re-inspection required

6 recorded violations

minorCode —Cleaning and sanitizing

Official wording

Cloths and towels maintained in clean, good repair and not used for other purposes

Inspector’s notes

Corrected During Inspection: Ensure wiping cloths are kept in a sanitizing solution when not in use

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode —Handwashing

Official wording

Separate hand washing basin provided for food handlers

Inspector’s notes

Corrected During Inspection: Ensure hand washing basin is unobstructed and accessible for hand washing

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode —Other

Official wording

Food is held at 4�C (40�F) or less

Inspector’s notes

Not in Compliance: Adjust or repair the refrigeration unit immediately. Do not store any hazardous foods in the unit until it is able to maintain hazardous foods at 4�C (40�F) or less

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode —Contamination

Official wording

Food protected from contamination or adulteration

Inspector’s notes

Not in Compliance: Cover all food in storage, Store food off the floor to prevent contamination

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Not in Compliance: Provide hot and cold running water under pressure

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Equipment, utensils, multi-service articles and all food contact surfaces are properly constructed and maintained

Inspector’s notes

Corrected During Inspection: Ensure equipment, utensils, and multi-service articles are suitable for intended purposes (food-grade)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Aug 20, 2024 · Original Source

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