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Restaurant · Waterloo Region, ON

Souper Hot Pot & Tea

22-23 - 160 University Ave W

Last inspected Mar 27, 2026 · View Map ↗ · Compare ↗

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Infractions found

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The full inspection history

1 inspection

Compliance Inspection

Mar 27, 2026

Infractions found

3 recorded violations

criticalCode —Food temperature

Official wording

Mechanical dishwashing: Wash / rinse water clean, water temperature, timing cycles, sanitizer

Inspector’s notes

Corrected During Inspection: Chlorine sanitizer concentration must be at least 100 parts per million at 24�C or greater for at least 45 seconds

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode —Handwashing

Official wording

Hand washing basin with supplies of soap and paper towels in dispensers

Inspector’s notes

Not in Compliance: Provide paper towels in a dispenser at hand basin in food preparation area

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode —Cleaning and sanitizing

Official wording

Cloths and towels maintained in clean, good repair and not used for other purposes

Inspector’s notes

Corrected During Inspection: Ensure wiping cloths are kept in a sanitizing solution when not in use, Provide sanitizing solution for wiping cloths/rinsing large utensils/rinsing food contact surfaces

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Region of Waterloo Public Health (Check It! We Inspect It.), Mar 27, 2026 · Original Source

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