McKinney, TX

El Pollo Regio

Name: El Pollo Regio
Address: 2000 N Central Expy, McKinney, TX

2000 N Central Expy

Last inspected Apr 14, 2026 · View Map ↗ · Compare ↗

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4 demerits

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

1 - Routine

Apr 14, 2026

4 demerits

Official score: 4 · Understand this area’s scale

3 recorded violations

notedCode cleanable_surfacesCleaning and sanitizing

Official wording

Cleanable Surfaces (2 demerits)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode original_container_labelingFood source and labeling

Official wording

Original Container Labeling (1 demerit)

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

notedCode physical_facilities_maintainedFacility maintenance

Official wording

Physical Facilities Maintained (1 demerit)

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from City of McKinney Health Services, Apr 14, 2026 · Original Source

1 - Routine

Nov 3, 2025

12 demerits

Official score: 12 · Understand this area’s scale

6 recorded violations

notedCode temp_cold_holdingFood temperature

Official wording

Temp Cold Holding (3 demerits)

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

notedCode food_separated_protectedOther

Official wording

Food Separated Protected (3 demerits)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

notedCode certified_food_managerOther

Official wording

Certified Food Manager (2 demerits)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

notedCode handwashing_facilitiesHandwashing

Official wording

Handwashing Facilities (2 demerits)

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

Utensils And Linens (1 demerit)

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

notedCode physical_facilities_maintainedFacility maintenance

Official wording

Physical Facilities Maintained (1 demerit)

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from City of McKinney Health Services, Nov 3, 2025 · Original Source

1 - Routine

Apr 25, 2025

5 demerits

Official score: 5 · Understand this area’s scale

2 recorded violations

notedCode time_as_health_controlOther

Official wording

Time As Health Control (3 demerits)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

notedCode cleanable_surfacesCleaning and sanitizing

Official wording

Cleanable Surfaces (2 demerits)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from City of McKinney Health Services, Apr 25, 2025 · Original Source

1 - Routine

Dec 13, 2024

9 demerits

Official score: 9 · Understand this area’s scale

5 recorded violations

notedCode temp_hot_holdingFood temperature

Official wording

Temp Hot Holding (3 demerits)

In plain English

More about food kept at an unsafe temperature

notedCode food_surfaces_returnablesOther

Official wording

Food Surfaces Returnables (3 demerits)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

notedCode environmental_contaminationContamination

Official wording

Environmental Contamination (1 demerit)

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

notedCode nonfood_surfaces_cleanCleaning and sanitizing

Official wording

Nonfood Surfaces Clean (1 demerit)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode garbage_and_refuseFacility maintenance

Official wording

Garbage And Refuse (1 demerit)

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from City of McKinney Health Services, Dec 13, 2024 · Original Source

1 - Routine

Jul 1, 2024

7 demerits

Official score: 7 · Understand this area’s scale

3 recorded violations

notedCode temp_hot_holdingFood temperature

Official wording

Temp Hot Holding (3 demerits)

In plain English

More about food kept at an unsafe temperature

notedCode environmental_contaminationContamination

Official wording

Environmental Contamination (1 demerit)

In plain English

More about food not protected from contamination

notedCode physical_facilities_maintainedFacility maintenance

Official wording

Physical Facilities Maintained (1 demerit)

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from City of McKinney Health Services, Jul 1, 2024 · Original Source