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Santa Clara County, CA

Chicha San Chen

20688 Stevens Creek Bl

Last inspected Sep 8, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Routine Inspection

Sep 8, 2026

Pass

4 recorded violations

minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

In the back prep area, below the hood, on the floor behind prep tables, observed accumulation of food debris. [CA] Ensure facility floors are frequently cleaned and maintained to prevent harborage of vermin.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K09Food temperature

Official wording

Proper cooling methods

Inspector’s notes

In the back prep area, on the counter-top, in a shallow ice bath, measured container of cooked taro at 85F. Per operator cooked taro prepared less than 2 hours prior. In the 3 door reach in refrigerator, measured a covered container of cooked taro at 75F. Per operator, cooked taro was prepared about 1.5 hours prior. [CA] Potentially hazardous foods shall be RAPIDLY cooled from 135F to 70F within 2 hours and then from 70F to 41F within 4 hours. Cooling shall be facilitated by submerging the bottom and edges of hot food container into an ice bath, separating food into smaller portions, and leaving containers uncovered. [SA] Operator placed containers of cooked taro into a large ice bath with bottom and sides of containers submerged.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

In the two machines, observed mold like growth on the inner panel. [CA] Ice machine shall be frequently cleaned and sanitized to prevent possible contamination of food (ice).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

In the insert prep top of the 4 drawer prep unit, measured milk at 54F and grass jelly at 56F. Per operator, milk and grass jelly stored from less than 2 hours prior. Observed insert prep top kept open and left unfilled with insert containers. [CA] Potentially hazardous foods shall be held cold at 41F and below or held hot at 135F and above to prevent bacterial growth. [SA] Operator to serve milk and grass jelly within 2 hours for a total of 4 hours from when removed from temperature control or discard. Place insert containers to fill the insert prep top for prep units to prevent loss of cold air from the condenser and vents.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Sep 8, 2026 · Original Source

Routine Inspection

Sep 8, 2026

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Sep 8, 2026 · Original Source

Routine Inspection

May 28, 2025

Pass

4 recorded violations

minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

Drain lines from equipment extends in the floor sinks. [CA] Provide a minimum of a 1 inch air gap between the end of equipment drain lines and the rim of the floor sink to protect equipment from back flow contamination.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Two containers of milk held in the food prep unit measured at 53 - 56F. [CA] Potentially hazardous foods when cold holding shall be held at or below 41F. [SA] Per employee, the milk was placed in the unit within the last hour and will be subject to time where it will be discarded if not used by 5 PM.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Multiple handwash sinks in the kitchen was partially obstructed. The handwash sink located near by warewashing was obstructed by mop stored in front of the sink and equipment around the basin. The handwash sink located by the cook tops was obstructed by trash bin stored in front of the sink. [CA] All handwash sinks shall be kept unobstructed and easily accessible to allow employees to easily wash their hands when required.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K40Cleaning and sanitizing

Official wording

Wiping cloths: properly used, stored

Inspector’s notes

Wiping towels were observed used, reused, and stored on prep surfaces. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, May 28, 2025 · Original Source

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