Follow-Up Inspection
Dec 5, 2025
0 recorded violations
No violations recorded in this inspection.
Official record from Santa Clara County Department of Environmental Health, Dec 5, 2025 · Original Source
Santa Clara County, CA
28 N Almaden Av # 40
Last inspected Dec 5, 2025 · View Map ↗ · Compare ↗
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Follow-Up Inspection
0 recorded violations
No violations recorded in this inspection.
Official record from Santa Clara County Department of Environmental Health, Dec 5, 2025 · Original Source
Routine Inspection
The health department recorded a closure at this inspection.
11 recorded violations
Adequate handwash facilities supplied, accessible
The front of house handwash sink was found to be used as a dump sink with a blender rinse attached to the faucet. Per PIC, they use the handwash sink in the back for handwashing. [CA] A handwashing facility shall not be used for purposes other than handwashing. Remove the blender rinser.
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsPermits available
--48 HOUR NOTICE— Our records indicate this facility is operating without a valid permit and has a delinquent account. Your balance due is $815.00. Payment must be made immediately to DEH at the address at the top of this report or via our website at www.Ehinfo.org. A facility that submits payment of the outstanding balance within 48 hours (2 business days) of this notice will be issued and mailed an operating permit by this department. Failure to comply within 48 hours will result in facility closure and additional enforcement, including but not limited to reinspection(s) and additional cost recovery fees. A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesToilet facilities: properly constructed, supplied, cleaned
Repeat Violation: The restroom door is not self-closing. Per owner, they had installed a self closer as told during the prefinal inspection and during their building inspection they were told to remove it to comply with ADA. Note: The door is a pocket door and not a traditional swing door. [CA] Toilet rooms shall be separated by well-fitted, self-closing doors that prevent the passage of flies, dust, or odors.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsNo rodents, insects, birds, or animals
Numerous small flies were observed in the back hallway near the water heater and the mop sink. [CA] Ensure to maintain the facility free of animals, pests, and vermin.
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsThermometers provided, accurate
1. Facility lacks internal thermometers for cold hold units. [CA] A thermometer +/- 2°F shall be provided and correctly located in each hot and cold holding unit containing potentially hazardous foods. 2. Facility lacks a probe type thermometer. [CA] An accurate easily readable metal probe thermometer (accurate to +/- 2°F) that is designed to measure the temperature of thin masses shall be provided and readily available to accurately measure the temperatures of potentially hazardous foods.
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesFood properly labeled and honestly presented
Repeat Violation: Facility is packaging containers of ice cream for individual sale at self-service freezers without proper labeling. [CA] Food prepackaged in a food facility shall bear a label with the following: 1) common name of the food 2) list of ingredients in descending order of predominance by weight 3) quantity of contents 4) name and place of business of the manufacturer, packer, or distributor
Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.
More about food source, dating, or labeling problemsProper hot and cold holding temperatures
1. Facility had two plastic dispensers full of milk tea and thai tea available for customer self service that measured at 61°F at around 4:30 pm. Per PIC, they placed the items out at 12pm. 2. Whipped cream was measured at 56°F on the counter. Per PIC, they forgot to place it back in the cooler about 30 minutes prior. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] The sampling milk teas were discarded. See VC&D report. [COS] The whipped cream was discarded as PIC also noticed they were past the "best by" date.
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperatureDemonstration of knowledge; food safety certification
1. Facility lacks a Food Safety Certificate upon request. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. 2. Facility lacks food handler cards upon request. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesWarewash facilities: installed/maintained; test strips
Facility lacks testing materials for their choice of sanitizer, quaternary ammonia. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsHot and cold water available
1. Hot water throughout the facility measured between 97-99°F at the mop sink, prep sink, handwash sinks, and three compartment sink. 2. Water at the restroom handwash sink measured at 67°F. Note: The restroom handwash sink has its own instant water heater. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks. Handwash sinks shall be at 100°F. Note: Staff were on the phone with their manager and water measured between 100-102°F afterwards and then dropped to below 80F.
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsFood contact surfaces clean, sanitized
Quaternary ammonia in the three compartment sink measured at 100 PPM. Per PIC the solution was made 4 hours prior. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] The solution was remade to sanitize the dishes in the basin.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Santa Clara County Department of Environmental Health, Dec 4, 2025 · Original Source
Routine Inspection
8 recorded violations
Toilet facilities: properly constructed, supplied, cleaned
The restroom door is not self-closing. Per owner, they had installed a self closer as told during the prefinal inspection and during their building inspection they were told to remove it to comply with ADA. Note: The door is a pocket door and not a traditional swing door. [CA] Toilet rooms shall be separated by well-fitted, self-closing doors that prevent the passage of flies, dust, or odors.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsEquipment, utensils, linens: Proper storage and use
The ice scooper in each of the ice machine was in direct contact with ice. [CA] Handle to ice scoop shall be stored so that it is not in direct contact with ice.
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesAdequate handwash facilities supplied, accessible
Major Violations: 1. In the front of house area, at the hand wash sink, the paper towel dispenser and soap dispenser were empty. 2. In the restroom, at the hand wash sink, the paper towel dispenser was empty. [CA] Handwashing facilities shall be equipped with handwashing cleanser and single-use sanitary towels in dispensers. [COS] Staff restocked all hand wash stations at time of the inspection.
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsTime as a public health control; procedures & records
Facility is using TPHC without written procedures for their boba pearls. [CA] Provide written procedures and time marking for PHFs utilizing time as a public health control (TPHC). [COS] Written procedures were provided at time of the inspection.
An issue that does not fit the common categories. Check the official wording for details.
More about other findingFood contact surfaces clean, sanitized
In the back of house area, at the three compartment sink, quaternary ammonia sanitizer was measured at over 400 ppm. Sanitizer instructions states to use within 200-400 ppm. [CA] Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] Staff diluted the sanitizer to 400 ppm at time of the inspection.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsHot and cold water available
In the back of house area, at the three compartment sink, water measured at a peak of 118°F and stabilized at 115°F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsFood properly labeled and honestly presented
Facility is packaging containers of ice cream for individual sale at self-service freezers without proper labeling. [CA] Food prepackaged in a food facility shall bear a label with the following: 1) common name of the food 2) list of ingredients in descending order of predominance by weight 3) quantity of contents 4) name and place of business of the manufacturer, packer, or distributor
Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.
More about food source, dating, or labeling problemsFood storage: food storage containers identified
In the walk in freezer, several containers of ice cream were found stored on the floor. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial record from Santa Clara County Department of Environmental Health, Dec 26, 2024 · Original Source