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Santa Clara County, CA

El Pollo Loco #3516

2505 El Camino Real

Last inspected Jan 13, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Routine Inspection

Jan 13, 2026

Pass

4 recorded violations

minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

Measured the ambient temperature of the 1-door under counter cooler nearby the drivethrough at 49F. [CA] Refrigeration units shall maintain foods at 41F or below. Discontinue storage of Potentially Hazardous Foods until this unit is repaired.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
criticalCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Observed lack of paper towels at the handwash station in both restrooms. [CA] Handwash sinks shall be fully stocked with soap and single use towels at all times. [COS] Employees restocked the paper towels dispenser in the restroom.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

1) Observed active leak in the piping underneath the preparation sink. [CA] Plumbing fixtures shall be maintained in good repair. 2) Observed drainpipes from the central grill station extend directly into the floor sink. [CA] Provide air gap between the drain pipes and floor sink that is at least twice the diameter of the inlet and no less than one inch.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

In the 1-door under counter cooler nearby the drivethrough, measured creamy cilantro sauce, flan, and guacamole from 45-49F. Per time marking, items were prepared less than 4 hours prior to temperature measurement. [CA] Potentially Hazardous Foods shall be kept at 41F or below or 135F or above. [SA] All food was relocated to a functioning cooler to facilitate proper cooling.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Jan 13, 2026 · Original Source

Follow-Up Inspection

Nov 27, 2024

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Nov 27, 2024 · Original Source

Routine Inspection

Nov 15, 2024

Conditional Pass

3 recorded violations

criticalCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

There was no paper towel supply on both restroom handwash stations. [CA] Refill the paper towel dispenser immediately. The PIC refilled the supplies (COS).

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

The sanitizer concentration on the kitchen's three compartment warewash sink was measured at 0 ppm chlorine. [CA] Whenever sanitizing of utensils/equipment is conducted using a three compartment warewash sink, there must be a 100-ppm residual chlorine or 200 ppm quaternary ammonia sanitizer level on the sanitizing compartment. The person in charge refill one sink of the warewash sink with lukewarm water and added bleach manually to create a 100-ppm chlorine solution to sanitize the utensils (COS).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

During the time of the inspection, contractors were remodeling part of the dining area, and excessive dust was diffusing into the kitchen area. The facility was conducting a drive through service. If remodeling is being conducted in the facility, the whole kitchen must remain closed, or at least the area where food preparation, storage, and service is conducted must been properly protected. [CA] Food must be properly protected from a possible contamination during storage, preparation, and service. The contractor brought chipwood and plastic and protected the kitchen area from any dust that might be generated in the dining area from the remodeling or cleaning. Excessive dust accumulation was observed on the floor below the cooking area and on the floor sinks back in the kitchen area. [CA] Please conduct a thorough cleaning on the floor and floor sink areas.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Nov 15, 2024 · Original Source

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