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Santa Clara County, CA

Lulu's @ Town & Country Village

855 El Camino Real 49

Last inspected Oct 29, 2025 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Routine Inspection

Oct 29, 2025

Pass

4 recorded violations

minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Measured sanitizer at wall mounted dispenser at 0 ppm quat ammonium. Water temperature for dispenser is above 120F. [CA] Ensure sanitizer is a minimum of 200 ppm quaternary ammonium. Follow manufacturer instructions and maintain sanitizer temperature at 70F or below for accurate testing results.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

Several fruit flies noted in back kitchen near the hand sink and mop sink. [CA] Eliminate the fruit flies. Contact your pest control service. Recommend to install a self containing fly entrapment device and located on wall above mop sink. EMAIL PEST CONTROL REPORT TO aleli.crutchfield@deh.sccgov.org

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode K09Food temperature

Official wording

Proper cooling methods

Inspector’s notes

Chicken in a covered container measured between 58-62F in 2 door unit back kitchen and finished cooking this morning roughly around 7am. Measured 3 full covered containers of carnitas measured between 70-81F inside reach in unit next to back office. Per employee carnitas was finished cooking around 11am today. A blast chiller is used to cool food down. [CA] After heating or hot holding, Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Approved cooling methods include: 1) Placing the food in shallow pans 2) Separating the food into thinner or smaller portions. 3) Using rapid cooling equipment (Ex. blast chiller) 4) Using containers that facilitate heat transfer (ex. stainless steel) 5) Adding ice as an ingredient. 6) Using ice paddles 7) Using an ice bath and stirring frequently 8) Accordance with a HACCP plan. Cooling foods shall have enough space around the containers for cold air to circulate, be loosely covered, or uncovered and stirred as frequently needed to evenly cool. [COS] Food was discarded in trash due to improper cooling. Cooling handout provided- post on wall.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

It appears that the thermometer probe for the blast chiller is not working accurately. The blast chiller thermometer probe measured carnitas at 35F (digital display). Temperature measured by inspector observed between 70-81F. Cold air can be felt when unit is turned on. [CA] Equipment shall be functional and operable. Repair/replace the unit/and or thermometer probe for the bast chiller. Cool food using shallow containers and ice baths and refrigeration until unit is repaired. CONTACT THIS INSPECTOR ONCE UNIT IS REPAIRED, EMAIL SERVICE REPAIR REPORT aleli.crutchfield@deh.sccgov.org

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Santa Clara County Department of Environmental Health, Oct 29, 2025 · Original Source

Follow-Up Inspection

Dec 13, 2024

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Dec 13, 2024 · Original Source

Routine Inspection

Dec 11, 2024

Conditional Pass

5 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Observed a box of cilantro inside an unclean 3 compartment sink. Container of blanched veggies noted on drainboard of 3 comp sink. [CA] Do not store food on drainboards or in the 3 compartment sink. This is for dishwashing only. Clear other counter space (i.e. where blenders, cheese graters is stored) so that food can be stored there during prep. [COS] Repeat violation.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Hand sink in back prep was blocked by a trash can. [CA] Keep accessible at all times. [COS]

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Observed employee cutting chicken with a glove then proceeded to touch the lid of a container for cooked chicken. Observed raw chicken juices on top of the lid. [CA] When handling raw meat, gloves shall be removed and hands washed thoroughly when changing job tasks. [COS] Instructed employee to remove gloves, wash hands and replace the lid with a new one.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

Hot water at 3 compartment sink faucet measured at 108F. [CA] Maintain a minimum of 120F at the faucet.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
criticalCode K09Food temperature

Official wording

Proper cooling methods

Inspector’s notes

Observed a covered full container (5 inches deep) of cooked chicken, a container of broth (5 inches deep), and a container of blanched zuchini and carrots sitting on top of a container of ice cooling, measured between 70-90F. [CA] Rapidly cool food by leaving uncovered, with solids no more than 2 inches, liquids no more than 4 inches in single layer shallow pan/containers/baking sheets. Per manager food is not left out to cool for more than 3 hours. Ensure a thermometer is used during cooling. [COS] Food transferred to shallow containers on ice. All potentially hazardous food shall be RAPIDLY cooled from 135°F to 70°F, within 2 hours, and then from 70°F to 41 °F, within 4 hours. Cooling shall be by one or more of the following methods: in shallow containers; separating food into smaller portions; adding ice as an ingredient; using an ice bath, stirring frequently; using rapid cooling equipment; or, using containers that facilitate heat transfer

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Dec 11, 2024 · Original Source

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