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Santa Clara County, CA

New Pho Saigon

1770 Clear Lake Av

Last inspected Apr 7, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

4 inspections

Routine Inspection

Apr 7, 2026

Pass

4 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Containers of raw meat observed stored above open containers of broth in the left side walk-in cooler. [Corrective Action] Store raw meat below ready-to -eat foods.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

Employee Food Handler's Card were not available for review. [Corrective Action] Ensure employee Food Handler's Card are readily available for review.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

Broken floor tiles observed at the cookline and by the back door. [Corrective Action] Maintain floors in good condition.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

1. Observed a chipped pho bowl at the rim. [Corrective Action] Discard damaged utensils. 2. The lids for the 3 door prep cooler were observed hard to open of fell off the guides. [Corrective Action] Ensure lids for the 3 door prep cooler are properly attached.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Santa Clara County Department of Environmental Health, Apr 7, 2026 · Original Source

Routine Inspection

Oct 14, 2025

Pass

4 recorded violations

minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

1. Damaged floor tiles at the cookline. [Corrective Action] Maintain floors in good condition. 2. Damaged paint on the wall in the left side restroom. [Corrective Action] Maintain walls in good condition.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Lack of soap at the handwash sink in the kitchen. Nearby handwash sink with soap and paper towels available. [Corrective Action] Ensure liquid handwash soap is always available to properly wash hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K38Facility maintenance

Official wording

Adequate ventilation/lighting; designated areas, use

Inspector’s notes

Very dim lighting in the left side restroom. [Corrective Action] Provide adequate lighting.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

1. Grime accumulation in rubber seal at the ice machine. [Corrective Action] Thoroughly clean and maintain clean. 2. Grime accumulation in rubber seals in all 6 doors of the 6 door upright freezer. [Corrective Action] Thoroughly clean and maintain clean. 3. Dust accumulation in the exhaust vents in both restrooms. [Corrective Action] Thoroughly clean and maintain clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Oct 14, 2025 · Original Source

Routine Inspection

May 19, 2025

Pass

4 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Sauce packet and water bottle observed stored in consumable ice in the ice machine. [Corrective Action] Do not store anything in the consumable ice in the ice machine.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

Heavy grime accumulation on the rubber seals on all 6 doors of the 6 door upright freezer. [Corrective Action] Thoroughly clean and maintain clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

1. Cracked floor tiles observed at the cookline. [Corrective Action] Maintain floor in good condition. 2. Paint on the restroom wall peeling. [Corrective Action] Maintain wall in good condition.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

1. White insulation foam board in the middle hood of the 3 door prep cooler observed falling out. [Corrective Action] Re-mount the foam board. 2. Water leak from the evaporator in the right side walk-in cooler. [Corrective Action] Repair to stop the leak.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Santa Clara County Department of Environmental Health, May 19, 2025 · Original Source

Routine Inspection

Nov 13, 2024

Pass

3 recorded violations

minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Observed a plastic milk container re-used to store coffee (cafe sua da) [Corrective Action] Use a durable and cleanable container to store coffee.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Observed a bucket of broth stored on the floor under the handwash sink in the kitchen. [Corrective Action] Store the bucket of brother at least 6 inches above the floor on approved shelving and away from the handwash sink to prevent possible contamination.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

Grime accumulation on the pipes behind the deep fryer. [Corrective Action] Thoroughly clean and maintain clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Nov 13, 2024 · Original Source

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