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Commisary · Chicago, IL

Chartwells

345 E Superior St

Last inspected Aug 27, 2025 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

Canvass

Aug 27, 2025

Pass w/ Conditions

1 recorded violation

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED HOT WATER DISH MACHINE PROVIDING A FINAL UTENSIL SURFACE TEMPERATURE OF 148 F. INSTRUCTED MANAGER TO ENSURE A FINAL UTENSIL SURFACE TEMPERATURE OF AT LEAST 160 F. DISH MACHINE TAGGED. PRIORITY VIOLATION 7-38-025 CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Aug 27, 2025 · Original Source

Canvass Re-Inspection

Oct 29, 2024

Pass w/ Conditions

3 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED A FEW BULK DRY STORAGE CONTAINERS NOT LABELED WITH THE PRODUCT NAME. MUST LABEL AND MAINTAIN.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

FLOORS NEED CLEANING AROUND COOKING EQUIPMENT TO REMOVE SPILLS AND/OR GREASE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

MUST CLEAN THE FILTERS ABOVE THE COOKING EQUIPMENT TO REMOVE GREASE.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Oct 29, 2024 · Original Source

Canvass

Jun 14, 2024

Pass w/ Conditions

5 recorded violations

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED IN USE HIGH TEMPERATURE DISH MACHINE NOT PROPERLY RINSING OR SANITIZING DURING TIME OF INSPECTION. NOTED RINSE CYLCE @ 133F, AND FINAL RINSE TEMPERATURE @ 156F. INSTRUCTED TO DISCONTINUE USE AND REPAIR UNIT TO REQUIRED MINIMUM TEMPERATURES AS REQUIRED BY CODE.PRIORITY VIOLATION. #7-38-025. CITATION ISSUED. UNIT TAGGED DURING THIS TIME.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED A FEW BULK DRY STORAGE CONTAINERS NOT LABELED WITH THE PRODUCT NAME. MUST LABEL AND MAINTAIN.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

ALSO OBSERVED MULTIPLE LEAKS AT THE DISHWASHING MACHINE. MUST REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

FLOORS NEED CLEANING AROUND COOKING EQUIPMENT TO REMOVE SPILLS AND/OR GREASE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

MUST CLEAN THE FILTERS ABOVE THE COOKING EQUIPMENT TO REMOVE GREASE.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Jun 14, 2024 · Original Source

Canvass Re-Inspection

Dec 11, 2023

Pass

3 recorded violations

notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED DEAD FLIES THROUGHOUT ALL WINDOWSILLS ON PREMISE. INSTRUCTED TO REMOVE.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED BLENDERS, MIXERS, SLICERS, KITCHENWARE STORED ON SHELVING UNITS THROUGHOUT PREP AREA NOT CLEAN. INSTRUCTED TO CLEAN AND REMOVE DRIED FOOD DEBRIS PRIOR TO STORING.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED TRASH AND FOOD DEBRIS ON FLOORS THROUGHOUT DRY STORAGE AND PREP AREAS. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Dec 11, 2023 · Original Source

Canvass

Dec 6, 2023

Fail

5 recorded violations

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED BLENDERS, MIXERS, SLICERS, KITCHENWARE STORED ON SHELVING UNITS THROUGHOUT PREP AREA NOT CLEAN. INSTRUCTED TO CLEAN AND REMOVE DRIED FOOD DEBRIS PRIOR TO STORING.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED HANDSINK LOCATED IN USE MIDDLE PREP AREA WITHOUT HOT WATER DURING TIME OF INSPECTION.NOTED WATER TEMPERATURE @70.0F. INSTRUCTED TO PROVIDE HOT WATER AT MINIMUM 100F AND MAINTAIN WHILE OPEN AND OPERATING.PRIORITY VIOLATION. #7-38-030 (c). CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED IN USE HIGH TEMPERATURE DISH MACHINE NOT PROPERLY RINSING OR SANITIZING DURING TIME OF INSPECTION. NOTED RINSE CYLCE @ 124F, AND FINAL RINSE TEMPERATURE @ 120F. INSTRUCTED TO DISCONTINUE USE AND REPAIR UNIT TO REQUIRED MINIMUM TEMPERATURES AS REQUIRED BY CODE.PRIORITY VIOLATION. #7-38-025. CITATION ISSUED. UNIT TAGGED DURING THIS TIME.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED DEAD FLIES THROUGHOUT ALL WINDOWSILLS ON PREMISE. INSTRUCTED TO REMOVE.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED TRASH AND FOOD DEBRIS ON FLOORS THROUGHOUT DRY STORAGE AND PREP AREAS. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Dec 6, 2023 · Original Source

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