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Restaurant · Chicago, IL

Loving Heart

838 W Montrose Ave

Last inspected Feb 24, 2026 · View Map ↗ · Compare ↗

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Pass w/ Conditions

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

Canvass

Feb 24, 2026

Pass w/ Conditions

3 recorded violations

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

NO VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

REPAIR THE LEFT SIDE DOOR OF THE 3-COOR PREP COOLER SO THAT THE DOOR STAYS ATTACHED WHEN OPENED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

CLEAN THE INTERIOR OF THE 3-DOOR PREP COOLER AND 2-DOOR FREEZER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Feb 24, 2026 · Original Source

Canvass

Mar 28, 2025

Pass w/ Conditions

6 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HOT WATER AVAILABLE AT THE EXPOSED HAND WASHING SINK IN FRONT PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN HOT WATER AT THE MINIUM TEMPERATURE OF 100.0F FOR PROPER HAND WASHING. PERSON IN CHARGE TURN ON THE NOZZLE UNDERNEATH THE SINK. HOT WATER AVAILABLE DURING INSPECTION. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED BULK FOOD STORAGE CONTAINERS NOT LABELED IN FRONT PREP AREA. MUST PROPERLY LABEL FOOD STORAGE CONTAINERS AND MAINTAIN.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 40Employee health and hygiene

Official wording

PERSONAL CLEANLINESS

Inspector’s notes

OBSERVED ALL EMPLOYEES NOT WEARING HAIR RESTRAINTS WHILE COOKING AND PREPARING FOOD IN KITCHEN FOOD PREP AREA. MUST WEAR HAIR RESTRAINTS AT ALL TIMES FOOD IS BEING PREPARED AND SERVED.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 41Cleaning and sanitizing

Official wording

WIPING CLOTHS: PROPERLY USED & STORED

Inspector’s notes

OBSERVED WIPING CLOTHS STORED ON TOP OF PREP COOLERS AND PREP TABLES. MUST PROPERLY STORE WIPING CLOTHS IN SANITIZING SOLUTION WHEN NOT IN USE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 45Equipment and utensils

Official wording

SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED

Inspector’s notes

OBSERVED ITEMS IN REAR FOOD STORAGE AREA NOT ELEVATED FROM THE FLOOR. MUST ELEVATE ITEMS OFF THE FLOOR AND MAINTAIN.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED INADEQUATE LIGHTING IN REAR FOOD STORAGE AREA. MUST PROVIDE ADEQUATE LIGHTING AT ALL TIMES.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Mar 28, 2025 · Original Source

Canvass Re-Inspection

Nov 5, 2024

Pass

1 recorded violation

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED THE FRONT COUNTER TO BE CONSTRUCTED OF UNFINISHED 2X4's AND THE REAR PARTITION HALF WALL BEHIND THE COUNTER TO BE MADE OF UNFINISHED WOOD. INSTRUCTED MANAGER TO SEAL AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE FOR THE COUNTER AND REAR HALF WALL.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Nov 5, 2024 · Original Source

Canvass

Oct 29, 2024

Fail

8 recorded violations

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED INTERIOR OF ICE MACHINE COMPONENTS IN BASEMENT TO BE HEAVILY SOILED AND COVERED WITH A BLACK AND GREY SLIME AND SUBSTANCE THAT IS DRIPPING ONTO THE ICE AND COVERING MANY INTERIOR COMPONENTS. ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED MANAGER TO DISCARD ICE, CLEAN, SANTITIZE, AND MAINTAIN INTERIOR AND FOOD CONTACT SURFACES OF ICE MACHINE FREE OF BUILD UP. PRIORITY FOUNDATION VIOLATION, 7-38-005. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED NO THERMOMETER PRESENT IN THE SMALL BLACK SINGLE DOOR COOLER IN FRONT PREPARATION AREA. INSTRUCTED MANAGER TO PROVIDE AN INTERNAL THERMOMETER TO MEASURE AMBIENT AIR TEMPERATURE IN WARMEST AREA OF COOLER.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

OBSERVED FOOD STORAGE BOXES AND BUCKETS STORED ON THE FLOOR IN THE REAR DRY STORAGE AREA AND NEXT TO THE 3 COMPARTMENT SINK. INSTRUCTED TO ELEVATE ALL FOOD ITEMS AND STORAGE BINS AT LEAST 6 INCHES OFF THE FLOOR.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 43Equipment and utensils

Official wording

IN-USE UTENSILS: PROPERLY STORED

Inspector’s notes

OBSERVED IN USE SCOOPS IN DRY STORAGE BINS IN REAR DRY STORAGE BINS STORED IN CONTACT WITH FOOD ITEMS IN BINS; OBSERVED SCOOPS FOR RICE STORED IN STAGANT WATER. INSTRUCTED MANAGER TO STORE ALL IN USE UTENSILS AS APPROPRIATE IN BETWEEN USE. STORE WITH HANDLES NOT IN CONTACT WITH FOOD ITEMS AND STORE SCOOPS FOR RICE IN A CLEAN AND DRY LOCATION IN BETWEEN USE.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 44Equipment and utensils

Official wording

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Inspector’s notes

OBSERVED THE SPATULAS, SCOOPS, AND WHISKS STORED WITH FOOD CONTACT SURFACES EXPOSED. INSTRUCTED MANAGER TO INVERT ALL UTENSILS AND STORE ALL UTENSILS TO PROTECT FOOD CONTACT SURFACES FROM POTENTIAL SOURCES OF CONTAMINATION.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED THE TOP OF THE WHITE CHEST FREEZER IN REAR TO BE COVERED WITH A TRASH BAG AND TAPE. INSTRUCTED TO REMOVE AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE. OBSERVED THE FRONT COUNTER TO BE CONSTRUCTED OF UNFINISHED 2X4's, A SHELF BELOW THE DESSERT COOLER CONSTRUCTED OF UNFINISHED WOOD, AND THE REAR PARTITION HALF WALL BEHIND THE COUNTER TO BE MADE OF UNFINISHED WOOD. INSTRUCTED MANAGER TO SEAL AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE FOR THE COUNTER, SHELF, AND REAR HALF WALL.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED THE MOP SINK IN THE BATHROOM CLOSET TO BE HEAVILY SOILED WITH BLACK SUBSTANCE BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN MOP SINK FREE OF EXCESSIVE SUBSTANCE AND GRIME BUILD UP.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED CERTIFIED MANAGER WITH EXPIRED ALLERGEN AWARENESS TRAINING. INSTRUCTED MANAGER TO PROVIDE AND MAINTAIN AN ALLERGEN TRAINING CERTIFICATE FOR EVERY CERTIFIED FOOD MANAGER.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Oct 29, 2024 · Original Source

Non-Inspection

Oct 21, 2024

No Entry

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Oct 21, 2024 · Original Source

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