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Children's Services Facility · Chicago, IL

Onward Neighborhood House

5423-31 W Diversey Ave

Last inspected Jul 28, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

License

Jul 28, 2026

Pass

1 recorded violation

notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

INSTRUCTED TO REMOVE DEAD ANTS, DETAIL CLEAN, SANITIZE AND MAINTAIN BUMBLEBEE CLASSROOM.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Chicago Department of Public Health, Jul 28, 2026 · Original Source

Canvass

May 27, 2026

Pass

3 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED WASHROOM ON SECOND FLOOR WITHOJUT HANDWASHING SIGNAGE. INSTRUCTED TO PROVIDE AND MAINTAIN.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED A 1/4" GAP AT THE BOTTOM OF THE REAR EXIT DOOR. MUST PROVIDE A TIGHT- FITTING SEAL AT ALL OUTER OPENINGS TO PREVENT THE ENTRY OF PESTS.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREA. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, May 27, 2026 · Original Source

License

Apr 2, 2025

Pass w/ Conditions

7 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED HANDWASHING SINK IN THE KITCHEN AREA NOT ACCESSIBLE WITH WIPING CLOTH HANGING FROM THE SINK. INSTRUCTED HANDSINK IS FOR HANDWASHING ONLY; SINK MUST BE ACCESSIBLE AND MAINTAINED AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-030(C). CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED NO AMBIENT AIR THERMOMETERS INSIDE THE REFRIGERATORS IN THE EMPLOYEE BREAK ROOM AREAS. INSTRUCTED TO PROVIDE TO PROPERLY MONITOR THE AMBIENT AIR TEMPERATURE OF EQUIPMENT.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED APPROXIMATELY 10-15 RODENT DROPPINGS ON THE FLOOR ALONG THE BASEBOARD NEAR THE BOILER IN THE UTILITY CLOSET. INSTRUCTED TO REMOVE, CLEAN AND MAINTAIN. MANAGEMENT SWEPT IT UP PRIORITY FOUNDATION VIOLATION. 7-38-020(A). CITATION ISSUED.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 41Cleaning and sanitizing

Official wording

WIPING CLOTHS: PROPERLY USED & STORED

Inspector’s notes

OBSERVED IMPROPER STORAGE OF WIPING CLOTH ON HANDWASHING SINK IN THE KITCHEN AREA. INSTRUCTED TO STORE PROPERLY BETWEEN USAGE IN SANITIZING SOLUTION.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED MILK CRATES ON THE FLOOR IN THE UTILITY CLOSET BEING USED AS SHELVING. INSTRUCTED TO REMOVE AND PROVIDE SHELVING THAT IS 6 INCHES FROM THE FLOOR.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED IMPROPER STORAGE OF MOP IN THE KITCHEN. INSTRUCTED TO STORE PROPERLY BETWEEN USAGE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED DIRTY OVERHEAD VENT IN THE KITCHENS DRY STORAGE AREA. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Apr 2, 2025 · Original Source

Canvass

May 31, 2024

Pass

2 recorded violations

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DIRT ACCUMULATION ON THE FLOOR UNDER THE HAND WAHSING SINK IN BLUE BIRDS 1 CLASSROOM AND IN THE FURNACE CLOSET AREAS. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED VENTS/VENT COVERS THROUGHOUT THE FACILITY ARE STAINED/DIRTY LENT DEBRIS, NAMELY, IN THE BUTTERFLIES, BUMBLE BEES, KOALA AND TIGERS BATHROOMS AND CLASSROOMS. INSTRUCTED TO CLEAN/PAINT AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, May 31, 2024 · Original Source

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