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Restaurant · Chicago, IL

Palmer House Hilton

17 E Monroe St

Last inspected Feb 2, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

9 inspections

Canvass Re-Inspection

Feb 2, 2026

Pass

9 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

3-302.12 : MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE(SQUEEZE BOTTLES).

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

3-307.11 : MUST PROVIDE A SPLASH GUARD AT HAND SINK IN POTTER'S BAR AREA.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-101.19 : MUST REPAIR OR REPLACE MISSING HANDLE ON PREP COOLER DRAWER.MUST APPLY A SEALANT OR PAINT RAW WOOD SHELVING UNITS IN LOCKWOOD GRAB N GO SERVICE COUNTER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM ALL EQUIPMENT,SHELVING UNITS,ROLLING CARTS,PREP COOLERS,DELIME DISH MACHINE,UNDERSIDES OF SCRAPE COUNTER IN DISH WASHING AREA.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

: 5-205.15 : MUST REPAIR OR REPLACE LEAKY STOPPER HANDLE AT 2- COMPARTMENT SINK, 3- COMPARTMENT SINK IN REAR PREP AREA,1- COMPARTMENT IN PANTRY PREP.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

6-201.13 : MUST REPAIR OR REPLACE LOOSE WALL PANELS IN DISH WASHING/MOP SINK AREAS,LOOSE FLOOR PANEL IN WALK IN COOLER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

6-202.11 : MUST REPAIR OR REPLACE CRACKED LIGHT SHIELD IN GRAB AND GO REAR PREP AREA.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

2-102.13 : OBSERVED MISSING FOOD ALLERGEN TRAINING FOR FOOD MANAGER MUST PROVIDE AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

5-202.12 (B-D) : MUST REPAIR OR REPLACE SLOW DRAIN AT HAND SINK IN SMALL PREP AREA.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Chicago Department of Public Health, Feb 2, 2026 · Original Source

Canvass

Jan 26, 2026

Fail

16 recorded violations

notedCode 8Handwashing

Official wording

HANDS CLEAN & PROPERLY WASHED

Inspector’s notes

OBSERVED POOR HYGIENIC PRACTICES BY DISH WASHER TWICE HANDLING DIRTY AND THEN CLEAN DISHES WITH PLASTIC GLOVES ON WITHOUT WASHING HANDS. INSTRUCTED TO WASH HANDS AFTER EVERY POSSIBLE CONTAIMNATION.(PRIORITY 7-38-010)(COS)(CITATION ISSUED)

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 9Employee health and hygiene

Official wording

NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED

Inspector’s notes

OBSERVED BARE HAND CONTACT WITH READY TO EAT FOODS BY TWO MALE EMPLOYEES.OBSERVED EMPLOYEE HANDLING TOAST FROM ONE PLATE TO ANOTHER AND THE OTHER ONE PLACING BIB LETTUCE ONTO TOAST FOR SANDWICH WITHOUT WEARING GLOVES. FOOD ITEMS WERE DISCARDED.MUST PROVIDE A BARRIER FOR HANDLING READY TO EAT FOODS. (PRIORITY 7-38-010)(COS)(CITATION ISSUED)

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

MUST REPAIR OR REPLACE SLOW DRAIN AT HAND SINK IN SMALL PREP AREA.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE(SQUEEZE BOTTLES).

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED EVIDENCE OF A LIVE ROACH ON UPPER WALL ABOVE DISH MACHINE AND APPX. 50 OR MORE LIVE SMALL FLIES FLYING AROUND,ON CEILING AND WALLS AND FLOOR DRAINS IN PREP AREAS,DISH WASHING AREAS,BAR AREA,DINING ROOM,GRAB N GO AND (POTTERS BAR).RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 1/26/26.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

MUST PROVIDE A SPLASH GUARD AT HAND SINK IN POTTER'S BAR AREA.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 46Other

Official wording

GLOVES USED PROPERLY

Inspector’s notes

OBSERVED FOOD HANDLERS NOT USING PROPER BARRIERS FOR HANDLING READY TO EAT FOODS .

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

MUST REPAIR OR REPLACE MISSING HANDLE ON PREP COOLER DRAWER.MUST APPLY A SEALANT OR PAINT RAW WOOD SHELVING UNITS IN LOCKWOOD GRAB N GO SERVICE COUNTER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

MUST CLEAN DEBRIS BUILD UP FROM ALL EQUIPMENT,SHELVING UNITS,ROLLING CARTS,PREP COOLERS,DELIME DISH MACHINE,UNDERSIDES OF SCRAPE COUNTER IN DISH WASHING AREA.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

MUST REPAIR OR REPLACE LEAKY STOPPER HANDLE AT 2- COMPARTMENT SINK, 3- COMPARTMENT SINK IN REAR PREP AREA,1- COMPARTMENT IN PANTRY PREP.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 54Facility maintenance

Official wording

GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

Inspector’s notes

OBSERVED OUTSIDE DUMPSTER OVERFLOWING WITH TRASH AND DEBRIS WITHOUT TIGHT FITTING LIDS.MUST HAVE TRASH BELOW RIM AND PROVIDE TIGHT FITTING LIDS.(PRIOIRTY FOUNDATION 7-38-020(B)(CITATION ISSUED)

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST REPAIR OR REPLACE LOOSE WALL PANELS IN DISH WASHING/MOP SINK AREAS,LOOSE FLOOR PANEL IN WALK IN COOLER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

MUST REPAIR OR REPLACE CRACKED LIGHT SHIELD IN GRAB AND GO REAR PREP AREA.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED MISSING FOOD ALLERGEN TRAINING FOR FOOD MANAGER MUST PROVIDE AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 60Other

Official wording

PREVIOUS CORE VIOLATION CORRECTED

Inspector’s notes

PREVIOUS CORE VIOLATIONS FROM REPORT #2621793 8/6/25 NOT CORRECTED-#51-5-205.15: OBSERVED COLD WATER KNOB AT HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM MISSING AND COLD WATER NOT TURNING ON. INSTRUCTED TO REPLACE MISSING COLD WATER KNOB AND RESTORE COLD RUNNING WATER TO HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM.#53-5-501.17: OBSERVED NO COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM FOR SANITARY PRODUCTS.(PRIORITY FOUNDATION 7-42-090)(CITATION ISSUED)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED IMPROPER TEMPERATURES OF TCS READY TO EAT FOODS SUCH AS 5LBS. TURKEY-46.0F-46.3F AND 5LBS.-ROAST BEEF-46.0F INSIDE OF WALK IN COOLER .PRODUCT WAS DISCARDED BY MANAGER MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW. APPX. 10LBS. $65.(PRIORITY 7-38-005)(COS)(CITATION ISSUED)

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Chicago Department of Public Health, Jan 26, 2026 · Original Source

Canvass Re-Inspection

Aug 6, 2025

Pass

2 recorded violations

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15: OBSERVED COLD WATER KNOB AT HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM MISSING AND COLD WATER NOT TURNING ON. INSTRUCTED TO REPLACE MISSING COLD WATER KNOB AND RESTORE COLD RUNNING WATER TO HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

5-501.17: OBSERVED NO COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM FOR SANITARY PRODUCTS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Aug 6, 2025 · Original Source

Canvass Re-Inspection

Aug 1, 2025

Fail

3 recorded violations

notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

4-501.110: OBSERVED TEMPERATURE OF WASH SOLUTION AT HIGH TEMPERATURE DISH MACHINE AT IMPROPER TEMPERATURE OF 137F. INSTRUCTED THE TEMPERATURE OF THE WASH SOLUTION IN SPRAY TYPE WAREWASHERS THAT USE HOT WATER TO SANITIZE MAY NOT BE LESS THAN 150F, INSTRUCTED TO REPAIR HIGH TEMPERATURE DISH MACHINE. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED.(NOTE: CITATION FOR PRIORITY FOUNDATION VIOLATION ISSUED ON 7/30/2025)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15: OBSERVED COLD WATER KNOB AT HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM MISSING AND COLD WATER NOT TURNING ON. INSTRUCTED TO REPLACE MISSING COLD WATER KNOB AND RESTORE COLD RUNNING WATER TO HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

5-501.17: OBSERVED NO COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM FOR SANITARY PRODUCTS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Aug 1, 2025 · Original Source

Canvass

Jul 30, 2025

Pass

2 recorded violations

notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED WATER TEMPERATURE GAUGE AT THE POT AND PAN AREA DISH MACHINE TO BE NOT EASILY READABLE. INSTRUCTED TO REPAIR OR REPLACE WATER TEMPERATURE GAUGE AND MAINTAIN GAUGES AS EASILY-READABLE.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED ICE BUILDUP ON WALL UNDERNEATH CONDENSOR IN WALK IN FREEZER. INSTRUCTED TO REMOVE ICE BUILDUP ON WALL UNDERNEATH CONDENSOR IN WALK IN FREEZER AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jul 30, 2025 · Original Source

Canvass

Jul 30, 2025

Fail

7 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED IMPROPER MINIMUM WATER TEMPERATURES RANGING BETWEEN 70.2-70.3F AT HANDWASHING SINKS IN MEN AND WOMEN'S WASHROOMS NEAR RESTAURANT AND LOBBY BAR. OBSERVED IMPROPER MINIMUM WATER TEMPERATURES AT BOTH HANDWASHING SINKS IN MEN'S WASHROOM AND AT MIDDLE AND RIGHT HANDWASHING SINKS IN WOMEN'S WASHROOM NEAR RESTAURANT AND LOBBY BAR. INSTRUCTED A HANDWASHING SINK SHALL BE EQUIPPED TO PROVIDE WATER AT A TEMPERATURE OF AT LEAST 100F THROUGH A MIXING VALVE OR COMBINATION FAUCET. PRIORITY VIOLATION 7-38-030(C)CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED COLD TCS FOODS, HELD AT IMPROPER TEMPERATURES RANGING BETWEEN 46.6-55.8F. OBSERVED COLD TCS FOODS, MILK(46.6-51.4F), HALF N HALF(49.1-50.9F) AND HEAVY CREAM(55.8F) HELD AT IMPROPER TEMPERATURE. INSTRUCTED ALL COLD TCS FOOD MUST BE HELD AT 41F OR BELOW. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $66 WEIGHING 90LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 25Food temperature

Official wording

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

Inspector’s notes

OBSERVED NO DISCLOSURE ON MENU STATING THAT ASTERISKED ANIMAL DERIVED FOODS ARE SERVED RAW, UNDERCOOKED OR COOKED TO ORDER. CORRECTED ON SITE DISCLOSURE STATING THAT ASTERISKED ANIMAL DERIVED FOODS CAN BE SERVED RAW, UNDERCOOKED OR COOKED TO ORDER ADDED TO MENU BEFORE CONCLUSION OF INSPECTION. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

OBSERVED SMALL TWO DOOR COLD HOLDING UNIT IN BARISTA AREA AT IMPROPER AMBIENT TEMPERATURE OF 49.6F. INSTRUCTED ALL COLD HOLDING UNITS MUST BE MAINTAINED AT 41F OR BELOW. HELD FOR INSPECTION TAG PLACED ON DOOR COLD HOLDING UNIT IN BARISTA AREA. PRIORITY VIOLATION 7-38-005 CITATION ISSUED

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED TEMPERATURE OF WASH SOLUTION AT HIGH TEMPERATURE DISH MACHINE AT IMPROPER TEMPERATURE OF 137F. INSTRUCTED THE TEMPERATURE OF THE WASH SOLUTION IN SPRAY TYPE WAREWASHERS THAT USE HOT WATER TO SANITIZE MAY NOT BE LESS THAN 150F, INSTRUCTED TO REPAIR HIGH TEMPERATURE DISH MACHINE. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED COLD WATER KNOB AT HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM MISSING AND COLD WATER NOT TURNING ON. INSTRUCTED TO REPLACE MISSING COLD WATER KNOB AND RESTORE COLD RUNNING WATER TO HANDWASHING SINK IN MEN'S EMPLOYEE WASHROOM.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED NO COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE IN WOMEN'S EMPLOYEE WASHROOM FOR SANITARY PRODUCTS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jul 30, 2025 · Original Source

Canvass

May 9, 2024

Pass

13 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED HANDWASHING SINK AT THE POTTER'S BAR AREA MISSING HANDWASHING SIGNAGE. INSTRUCTED TO PROVIDE ADEQUATE HANDWASHING SIGNAGE TO ALL HANDWASHING SINKS AND MAINTAIN.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 35Food temperature

Official wording

APPROVED THAWING METHODS USED

Inspector’s notes

OBSERVED BEEF STOCK THAWING IN KITCHEN AREA 2-COMPARTMENT SINK NOT IN CONTACT WITH COOL, RUNNING WATER. INSTRUCTED TO THAW TCS FOODS USING APPROVED THAWING METHODS SUCH AS THAWING UNDER REFRIGERATION AND MAINTAIN.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

OBSERVED BULK DRY FOOD STORAGE CONTAINERS STORED BENEATH FIRE SUPPRESSION LINES IN THE MAIN KITCHEN AREA. INSTRUCTED TO RELOCATE BULK DRY FOOD STORAGE CONTAINERS FROM BENEATH FIRE SUPPRESSION LINES AND OTHER PROHIBITED AREAS.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 41Cleaning and sanitizing

Official wording

WIPING CLOTHS: PROPERLY USED & STORED

Inspector’s notes

OBSERVED IN-USE WIPING CLOTHS STORED IN WATER WITHOUT SANITIZER AT KITCHEN AREA 2-COMPARTMENT SINK. INSTRUCTED TO REMOVE FROM WATER AND STORE IN SANITIZER SOLUTION, OR MAINTAIN WIPING CLOTHS DRY FOR LEANING SPILLS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED DRAWER HANDLE ON PREP COOLER AT MAIN KITCHEN LINE TO BE MISSING AND DRAWER IN POOR REPAIR. FOUND TOP-SLIDING DOOR HANDLE OF BEER COOLER AT LOBBY BAR AREA TO BE COVERED IN SOILED TAPE AND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE DRAWER COOLER AND BEER COOLER HANDLES AND MAINTAIN ALL EQUIPMENT IN GOOD REPAIR.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOBBY BAR AREA DUMP SINK FAUCET TO BE LEAKING, BUT FUNCTIONAL. INSTRUCTED TO REPAIR OR REPLACE DUMP SINK FAUCET PLUMBING AND MAINTAIN ALL PLUMBING FIXTURES IN GOOD REPAIR.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED CEILING THROUGHOUT MAIN AND REAR KITCHEN AREAS TO BE SOILED WITH FOOD DEBRIS AND DUST. FOUND CEILING AND WALLS IN KITCHEN WAREWASHING AREA NEAR CEILING INTAKE VENT TO BE HEAVILY SOILED WITH DUST. INSTRUCTED TO CLEAN FLOORS, WALLS, AND CEILINGS AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND DUST AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED LIGHT SHIELD IN KITCHEN WALK-IN COOLER TO BE CRACKED AND IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE LIGHT SHIELD AND MAINTAIN ALL LIGHT BULBS IN FOOD PREP OR FOOD STORAGE AREAS ADEQUATELY SHIELDED.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

OBSERVED HARD-BOILED EGGS AT ADEQUATE TIME AND TEMPERATURE COOLING WHILE COVERED WITH FOOD-GRADE PLASTIC WRAP, IN THE KITCHEN AREA CENTRAL WALK-IN COOLER. INSTRUCTED TO COOL TCS FOODS LOOSELY-COVERED OR UNCOVERED (IF PROTECTED FROM OVERHEAD CONTAMINATION) AND MAINTAIN.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED WATER TEMPERATURE GAUGES AT THE POT AND PAN AREA DISH MACHINE TO BE NOT EASILY READABLE. INSTRUCTED TO REPAIR OR REPLACE WATER TEMPERATURE GAUGES AND MAINTAIN GAUGES AS EASILY-READABLE.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED BULK DRY FOOD STORAGE CONTAINERS (SUGAR, FLOUR) MISSING IDENTITY LABELS AT THE REAR DRY STORAGE AREA. INSTRUCTED TO LABEL ALL FOOD STORAGE CONTAINERS WITH THE COMMON NAME OF THE FOOD AND MAINTAIN.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 43Equipment and utensils

Official wording

IN-USE UTENSILS: PROPERLY STORED

Inspector’s notes

OBSERVED IN-USE KNIVES STORED IN SANITIZER SOLTUION AT THE EMPLOYEE CAFETERIA FOOD PREP COUNTER. INSTRUCTED TO REMOVE KNIVES FROM SANITIZER SOLUTION AND STORE IN-USE UTENSILS ON A CLEAN AND DRY SURFACE AND MAINTAIN.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED NONFOOD-CONTACT SURFACES OF VARIOUS BEVERAGE DISPENSER MACHINES IN THE EMPLOYEE CAFETERIA TO BE SOILED WITH BEVERAGE SPLASHES AND FOOD DEBRIS. INSTRUCTED TO CLEAN AND SANITIZE NONFOOD-CONTACT SURFACES OF BEVERAGE DISPENSER MACHINES AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, May 9, 2024 · Original Source

Canvass Re-Inspection

Nov 14, 2023

Pass

2 recorded violations

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

4-601.11(C) OBSERVED AN EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON, UNDER AND AROUND THE GREASE TRAP IN THE 3RD FLOOR FOOD PREP/DISH WASHING AREA. INSTRUCTED TO CLEAN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE 5TH FLOOR EMPLOYEE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Nov 14, 2023 · Original Source

Canvass

Nov 7, 2023

Fail

7 recorded violations

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

4-501.114 OBSERVED A LOW TEMPERATURE DISH MACHINE, LOCATED BEHIND THE 1ST FLOOR BAR AREA, NOT PROPERLY SANITIZING AT 0PPM OF CHLORINE DURING THE INSPECTION. INSTRUCTED TO REPAIR AND ALWAYS MAINTAIN 50PPM-100PPM OF CHLORINE SANITIZING CONCENTRATION AT ALL TIMES. SAID LT DISH MACHINE TAGGED AND HELD FOR INSPECTION AND MAY NOT BE USED. PRIORITY VIOLATION. CITATION ISSUED 7-38-025.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

3-303.11 OBSERVED ICE FOR HUMAN CONSUMPTION BEING USED AS A COOLANT AND PREPACKAGED DESSERTS STORED ON TOP OF THE ICE INSIDE OF AN ICE BIN BEHIND THE 1ST FLOOR BAR AREA. INSTRUCTED TO DISCARD AND NEVER USE ICE FOR HUMAN CONSUMPTION AS A COOLANT. MANAGER DISCARDED ICE DURING THE INSPECTION. PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

2-102.13 OBSERVED THE CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER THAT IS ON DUTY WITHOUT AN ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 25Food temperature

Official wording

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

Inspector’s notes

3-603.11 OBSERVED NO CONSUMER ADVISORY DISCLOSURE FOR ITEMS THAT CAN BE ORDERED UNDERCOOKED OR RAW ON THE LUNCH AND DINNER MENUS SUCH AS; AVOCADO TOAST W/EGG, GRILLED SALMON, BURGERS AND NEW YORK STRIP STEAK. INSTRUCTED TO PROVIDE A CONSUMER ADVISORY DISCLOSURE FOR ALL ITEMS THAT CAN BE ORDERED UNDERCOOKED OR RAW ON THE LUNCH AND DINNER MENUS. PRIORITY FOUNDATION 7-38-005.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

6-501.111 OBSERVED EVIDENCE OF LIVE INSECT ACTIVITY ON SITE, OBSERVED ABOUT 20 LIVE SMALL FLIES ON THE WALLS BEHIND THE 1ST FLOOR BAR AREA. INSTRUCTED TO ELIMINATE LIVE SMALL FLIES ACTIVITY, CLEAN AND SANITIZE AFFECTED AREAS AND RECOMMENDED CONTACTING PEST CONTROL FOR A SERVICE. PRIORITY FOUNDATION. CITATION ISSUED UNDER INSPECTION REPORT #2584775.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

4-601.11(C) OBSERVED AN EXCESSIVE AMOUNT OF GREASE AND FOOD DEBRIS ON, UNDER AND AROUND THE GREASE TRAP IN THE 3RD FLOOR FOOD PREP/DISH WASHING AREA. INSTRUCTED TO CLEAN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

5-501.17 OBSERVED NO COVERED RECEPTACLE INSIDE OF THE 5TH FLOOR EMPLOYEE WOMEN'S TOILET ROOM. INSTRUCTED TO PROVIDE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Nov 7, 2023 · Original Source

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