Restaurant · Chicago, IL

Starbucks Palmer House

Name: Starbucks Palmer House
Address: 17 E Monroe St, Chicago, IL

17 E Monroe St

Last inspected Mar 30, 2026 · View Map ↗ · Compare ↗

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Pass w/ Conditions

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

7 inspections

Complaint Re-Inspection

Mar 30, 2026

Pass w/ Conditions

7 recorded violations

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15 : MUST REPAIR OR REPLACE LEAKY PIPE AT DUMPSINK.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

notedCode 1Permits, training, and postings

Official wording

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

Inspector’s notes

PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGG& SAUSAGE SANDWICHES,MILK,WRAPS,CHICKEN,ETC.)MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

5-202.12 (B-D) : MUST ADJUST 1ST SINK FAUCET IN WOMEN'S TOILET ROOM TO STAY ON LONGER FOR HAND WASHING.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-501.11 : MUST REPAIR OR REPLACE WORN DOOR GASKET ON FRONT 1- DOOR SANDWICH PREP COOLER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM COUNTER TOPS,STORAGE CABINETS,INTERIOR PANEL OF ICE MACHINE,EXTERIOR OF COFFEE MACHINES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

2-102.13 : OBSERVED EXPIRED FOOD HANDLERS TRAINING FOR SOME EMPLOYEES MUST PROVIDE AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Mar 30, 2026 · Original Source

Complaint Re-Inspection

Mar 26, 2026

Fail

8 recorded violations

notedCode 1Permits, training, and postings

Official wording

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

Inspector’s notes

2-101.11 Inspector Comments: PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGG& SAUSAGE SANDWICHES,MILK,WRAPS,ETC.)MUST BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

6-301.14 Inspector Comments: MUST PROVIDE HAND WASHING SIGNS AT HAND SINKS IN BOTH MEN'S AND WOMEN'S TOILET ROOMS.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-501.11 : MUST REPAIR OR REPLACE WORN DOOR GASKET ON FRONT 1- DOOR SANDWICH PREP COOLER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM COUNTER TOPS,STORAGE CABINETS,INTERIOR PANEL OF ICE MACHINE,EXTERIOR OF COFFEE MACHINES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15 : MUST REPAIR OR REPLACE LEAKY PIPE AT DUMPSINK.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

2-102.13 : OBSERVED EXPIRED FOOD HANDLERS TRAINING FOR SOME EMPLOYEES MUST PROVIDE AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 59Other

Official wording

PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED

Inspector’s notes

PREVIOUS PRIORITY FOUNDATION VIOLATION FROM REPORT #2632789 3/19/26 NOT CORRECTED#60-8-404.13(B:4) :#47-4-501.11 : OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.(PRIORITY 7-42-090)(CITATION ISSUED)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, Mar 26, 2026 · Original Source

Complaint

Mar 19, 2026

Fail

11 recorded violations

notedCode 1Permits, training, and postings

Official wording

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

Inspector’s notes

PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (EGG SANDWICHES,MILK,WRAPS,ETC.)MUST BE ON SITE AT ALL TIMES. MANAGER ARRIVED ON SITE AT 9:46 A.M.(COS)(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 8Handwashing

Official wording

HANDS CLEAN & PROPERLY WASHED

Inspector’s notes

OBSERVED POOR HYGIENIC PRACTICES BY MALE EMPLOYEE OBSERVED HIM MOPPING THE FLOOR AND THEN WENT TO ALL COOLERS AND OPENED DOORS CHECKING INVENTORY AND THEN GOT FOOD PRODUCT FROM COOLER,THEN HANDLED SANITIZING CLOTHS AND WIPED DOWN SURFACES WITHOUT WASHING HANDS. INSTRUCTED TO WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)(CITATION ISSUED)(COS)

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

MUST ADJUST 1ST SINK FAUCET IN WOMEN'S TOILET ROOM TO STAY ON LONGER FOR HAND WASHING.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED EVIDENCE OF 3- LIVE ROACHES CRAWLING ON WHEEL BASE OF FRONT 1- DOOR SANDWICH COOLER,UNDERSIDE OF COUNTER INSIDE OF CREVICE NEXT TO COFFEE MACHINE AND ON UPPER WALL AT CONDIMENT STATION IN DINING AREA AND SEVERAL DEAD ROACHES IN STORAGE CABINETS.ALSO 3- LIVE SMALL FLIES ON CEILINGS IN DINING AREA AND IN FRONT PREP AREA. RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 3/19/26.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

MUST REPAIR OR REPLACE WORN DOOR GASKET ON FRONT 1- DOOR SANDWICH PREP COOLER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

MUST CLEAN DEBRIS BUILD UP FROM COUNTER TOPS,STORAGE CABINETS,INTERIOR PANEL OF ICE MACHINE,EXTERIOR OF COFFEE MACHINES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

MUST REPAIR OR REPLACE LEAKY PIPE AT DUMPSINK.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST REPAIR OR REPLACE STANDING WATER IN FLOOR DRAIN IN FRONT PREP AREA.MUST CLEAN DEBRIS BUILD UP FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

OBSERVED EXPIRED FOOD HANDLERS TRAINING FOR SOME EMPLOYEES MUST PROVIDE AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 60Other

Official wording

PREVIOUS CORE VIOLATION CORRECTED

Inspector’s notes

PREVIOUS CORE VIOLATION FROM REPORT #2609018 12/12/24 NOT CORRECTED#47-4-501.11 : OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.(PRIORITY FOUNDATION 7-42-090)(CITATION ISSUED)

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, Mar 19, 2026 · Original Source

Complaint Re-Inspection

Dec 12, 2024

Pass

2 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOOSE FAUCET AT THE THREE COMPARTMENT SINK IN THE DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Dec 12, 2024 · Original Source

Short Form Complaint

Dec 5, 2024

Fail

3 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED THREE-COMPARTMENT SINK NOT MAINTAINED. WHEN WATER FROM ONE COMPARTMENT IS DRAINED, WATER BACKS UP INTO ADJACENT COMPARTMENT AND DRAINS. INSTRUCTED MANAGEMENT TO GET DRAINAGE SYSTEM/GREASE TRAP SERVICED. PRIORITY FOUNDATION VIOLATION, 7-38-025. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOOSE FAUCET AT THE THREE COMPARTMENT SINK IN THE DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Dec 5, 2024 · Original Source

Canvass

Nov 19, 2024

Pass w/ Conditions

3 recorded violations

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON THE PREMISES WHILE TCS FOODS (BREAKFAST SANDWICHES, MILK) WERE BEING PREPARED AND SERVED. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012, CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED TORN GASKET ON THE INSIDE OF TWO DOOR FREEZERS AND COOLERS IN THE REAR STORAGE AREAS. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOOSE FAUCET AT THE THREE COMPARTMENT SINK IN THE DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Nov 19, 2024 · Original Source

License

Dec 27, 2023

Pass

1 recorded violation

notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

2-102.13 OBSERVED NO FOOD HANDLERS CERTIFICATES AVAILABLE FOR INSPECTOR'S REVIEW. INSTRUCTED TO PROVIDE OR MEET REQUIREMENT.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Dec 27, 2023 · Original Source