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Restaurant · Chicago, IL

Potbelly Sandwich Works

545 W Madison St

Last inspected Jan 8, 2026 · View Map ↗ · Compare ↗

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Pass w/ Conditions

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

Canvass

Jan 8, 2026

Pass w/ Conditions

3 recorded violations

notedCode 21Food temperature

Official wording

PROPER HOT HOLDING TEMPERATURES

Inspector’s notes

OBSERVED MEATBALLS AND RED SAUCE BETWEEN 110.0F AND 130.0F AT THE FRONT PREPARATION AREA WARMER. INSTRUCTED TO DENATURE AND DISCARD LISTED TCS FOOD ITEM(S) AT IMPROPER HOT-HOLDING TEMPERATURES AND MAINTAIN ALL TCS FOOD ITEM(S) AT 135.0F OR ABOVE FOR HOT-HOLDING. APPROXIMATELY 10 LBS OF FOOD VALUED AT APPROXIMATELY $30.00 DISCARDED ON-SITE. PERSON-IN-CHARGE DENATURED AND DISCARDED LISTED TCS FOOD ITEM(S) ON-SITE AT TIME OF INSPECTION. PRIORITY VIOLATION. 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED CUT TOMATOES AT 50.1F IN THE FRONT PREPARATION AREA MINI COOLER. INSTRUCTED TO DENATURE AND DISCARD LISTED TCS FOOD ITEM(S) AT IMPROPER COLD-HOLDING TEMPERATURES AND MAINTAIN ALL TCS FOOD ITEM(S) AT 41.0F OR BELOW FOR COLD-HOLDING. APPROXIMATELY 10 LBS OF FOOD VALUED AT APPROXIMATELY $15.00 DISCARDED ON-SITE. PERSON-IN-CHARGE DENATURED AND DISCARDED LISTED TCS FOOD ITEM(S) ON-SITE AT TIME OF INSPECTION. PRIORITY VIOLATION. 7-38-005 CITATION CONSOLIDATION WITH VIOLATION #21.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED STORAGE CLOSET IN THE REAR AREA (NEAR EMPLOYEE RESTROOM) TO BE EXCESSIVELY CLUTTERED. INSTRUCTED TO REDUCE CLUTTER AND ELIMINATE ITEMS UNNECESSARY TO FOOD OPERATIONS TO ALLOW FOR ADEQUATE PEST MONITORING AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 8, 2026 · Original Source

Canvass

Feb 10, 2025

Pass

1 recorded violation

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

Meat slicer not clean on the back side of blade, food debris noted. Instructed to clean and maintain.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Feb 10, 2025 · Original Source

Canvass Re-Inspection

Feb 9, 2024

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Feb 9, 2024 · Original Source

Canvass

Feb 7, 2024

Fail

1 recorded violation

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

No hot running water at front prep area and both restroom hand wash sinks, water temp at 66f. Instructed manager to provide no 100-120 hot water at all hand wash sinks. Priority violation 7-38-030(C)

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Chicago Department of Public Health, Feb 7, 2024 · Original Source

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