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Restaurant · Chicago, IL

Potbelly Sandwich Works

8300 S Holland Rd

Last inspected Jan 7, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

Canvass

Jan 7, 2026

Pass

2 recorded violations

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED DUST AND BLACK SUBSTANCE ON THE WALLS AND CEILING IN THE WALK IN COOLER. MUST CLEAN AND MAINTAIN. MUST CLEAN THE COUNTER TOP AT THE SELF SERVE POP STATION TO REMOVE SPILLS AND DERIS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST CLEAN AND MAINTAIN FLOOR DRAINS AND GREASE TRAP.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 7, 2026 · Original Source

Complaint

Jan 8, 2025

Pass w/ Conditions

6 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

MUST REPAIR OR REPLACE SLOW DRAIN AT FRONT PREP AREA HAND SINK.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED IMPROPER TEMPERATURE OF TCS FOODS SUCH AS 15LBS.(3-5LBS) BAGGED DICED CHICKEN RANGING FROM 49.3F,54.1F & 55.2F ON REAR PREP TABLE AND WALK IN COOLER.PRODUCT WAS DISCARDED BY MANAGER .MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.APPX. 15LBS. $62.(PRIORITY 7-38-005)(CITATION ISSUED)(COS)

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

MUST LABEL SOME SQUEEZE BOTTLES WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN FREEZER AND PROVIDE ADEQUATE SHELVING UNITS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

MUST CLEAN FOOD DEBRIS BUILD UP FROM INTERIOR AND EXTERIOR OF ALL EQUIPMENT INCLUDING LEGS AND SHELVING UNITS,ROLLING CARTS,COOLERS,COUNTER TOPS UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS & POP SLEEVES,OVEN CARTS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST CLEAN DEBRIS BUILD UP FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT INCLUDING WALK IN COOLER & FREEZER AND FLOOR DRAINS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 8, 2025 · Original Source

Canvass Re-Inspection

Mar 15, 2024

Pass

3 recorded violations

notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

6-501.14 : MUST CLEAN DEBRIS BUILD UP ON FILTERS AT BOTH VENT HOODS

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-501.11: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

6-201.13 : MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Mar 15, 2024 · Original Source

Canvass

Mar 7, 2024

Fail

10 recorded violations

notedCode 3Permits, training, and postings

Official wording

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

Inspector’s notes

OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES FOR ALL EMPLOYEES MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-010)(CITATION ISSUED)

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED 3-COMPARTMENT SINK FLOOR DRAIN BACKING UP AND OVERFLOWING WITH WATER AND POOLING ON TO FLOOR WHEN WATER IS RELEASED FROM SINK AND A FOUL SMELLING ODOR MUST REPAIR AND MAINTAIN.(PRIORITY FOUNDATION 7-38-025)(CITATION ISSUED)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

MUST LABEL FOOD STORAGE CONTAINERS (SHAKERS AND SQUEEZE BOTTLES) WHEN FOOD IS NOT IN ORIGINAL PACKAGE.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HAND DRYING DEVICE AT SOUTH TOILET ROOM HAND SINK PAPER TOWELS WERE PROVIDED DURING INSPECTION MUST PROVIDE AND MAINTAIN AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED SOME PREP COOLERS MISSING INTERIOR THERMOMETERS MUST PROVIDE AND MAINTAIN.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED A GAP AT FRONT DOUBLE DOORS ALONG BOTTOM LEFT INTERIOR CORNER OF RIGHT SIDE DOOR MUST MAKE TIGHT FITTING.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

MUST CLEAN FOOD DEBRIS BUILD UP FROM ALL PREP & REACH IN COOLERS, PREP TABLES,BOTH TOASTER CARTS,COUNTER TOP UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS,POP SLEEVES AND FAN GUARD COVERS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

MUST CLEAN DEBRIS BUILD UP ON FILTERS AT BOTH VENT HOODS.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Mar 7, 2024 · Original Source

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