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Restaurant · Chicago, IL

Potbelly Sandwich Works LLC

55 E Jackson Blvd

Last inspected Jan 26, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

4 inspections

Canvass

Jan 26, 2026

Pass w/ Conditions

1 recorded violation

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO VALID CITY OF CHICAGO SANITATION CERTIFICATE ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (CHICKEN, TUNA, BEEF SANDWICHES) ARE BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Jan 26, 2026 · Original Source

Canvass

Feb 11, 2025

Pass w/ Conditions

1 recorded violation

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

FOUND NO CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER OR VALID CERTIFICATE ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (CHICKEN) ARE BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Feb 11, 2025 · Original Source

Complaint

May 22, 2024

Pass w/ Conditions

4 recorded violations

notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

Found TCS foods held at improper temperature, 3 lbs of chicken salad at 60.3f, 2lbs of sliced tomatoes at 60.3f, food items held in front prep cooler, instructed manager to hold all cold TCS foods at 41f or lower. Priority violation 7-38-005. Food discarded valued at $25.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

Found prep cooler ambient air temperature at 63.5f, cooler is used to hold TCS foods. Instructed manager to maintain all coolers temperature at 41f or lower, Cooler is tagged not allowed to use, must contact the office of CDPH for tag removal request. Priority violation 7-38-005.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

Interior surfaces of all prep coolers not clean, food debris, and dirt noted, instructed to clean and maintain.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

Floors not clean next to ice cream drain, gunk and slime noted, instructed to clean and maintain.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, May 22, 2024 · Original Source

Canvass

Jan 19, 2024

Pass w/ Conditions

2 recorded violations

notedCode 8Handwashing

Official wording

HANDS CLEAN & PROPERLY WASHED

Inspector’s notes

OBSERVED FOOD HANDLER EATING IN FOOD PREP AREA. FOOD HANDLER THEN GOES TO TOILET ROOM. OBSERVED FOOD HANDLER LEAVE TOILET ROOM AND RETURN TO FOOD PREP AREA WITHOUT WASHING HANDS. FOOD HANDLER PROCEEDS TO PUT ON GLOVES TO PREPARE CUSTOMER SANDWICH. INSTRUCTED FOOD HANDLER TO WASH HANDS AFTER USING TOILET ROOM AND IMMEDIATELY BEFORE ENGAGING IN FOOD PREPARATION. PRIORITY VIOLATION. 7-38-010. CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

FOUND A CFM ONSITE WITHOUT ALLERGEN TRAINING. INSTRUCTED TO PROVIDE AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Jan 19, 2024 · Original Source

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