Complaint Re-Inspection
Dec 1, 2025
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Dec 1, 2025 · Original Source
Restaurant · Chicago, IL
438 W Diversey Pkwy
Last inspected Dec 1, 2025 · View Map ↗ · Compare ↗
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Complaint Re-Inspection
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Dec 1, 2025 · Original Source
Short Form Complaint
1 recorded violation
PREVIOUS CORE VIOLATION CORRECTED
PREVIOUS CORE VIOLATION NOT CORRECTED FROM 8-19-2025, REPORT #2622446. #55--INSTRUCTED TO CLEAN AND MAINTAIN FLOORS ALONG WALL BASE AND UNDERNEATH EQUIPMENT ESPECIALLY BEHIND COOKING EQUIPMENT AND DISH WASHING AREA. PRIORITY FOUNDATION VIOLATION. 7-42-090. CITATION ISSUED.
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial record from Chicago Department of Public Health, Nov 24, 2025 · Original Source
Complaint
4 recorded violations
HANDS CLEAN & PROPERLY WASHED
NOTED EMPLOYEE WHILE WEARING GLOVES ADJUSTED HIS HAT, WENT TO THE REAR WALK IN COOLER AND RETURNED TO THE PREP AREA TO CONTINUE PREPPING. ANOTHER EMPLOYEE USED THE PHONE WITH GLOVES ON AND CONTINUED PREPPING ALL WITHOUT CHANGING GLOVES OR WASHING HANDS. DISCUSSED WITH MANAGEMENT THE NO BARE HAND CONTACT POLICY WITH READY TO EAT FOODS. MUST CHANGE GLOVES AFTER A CHNGE IN TASK OR MOVING FROM ONE AREA TO ANOTHER. PRIORITY VIOLATION CITATION ISSUED 7-38-010.
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
NOTED NO SOAP AT THE HANDWASHING SINK OF THE FRONT PREP AREA. INSTRUCTED TO HAVE SOAP AND PAPER TOWELS AT ALL HAND WASHING SINKS. PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsPHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
INSTRUCTED TO CLEAN AND MAINTAIN FLOORS ALONG WALL BASE AND UNDERNEATH EQUIPMENT ESPECIALLY BEHIND COOKING EQUIPMENT AND DISH WASHING AREA.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
NOTED HEAVY DIRT AND GREASE ACCUMULATION INSIDE, ON PIPES/CONDUITS AND ON EDGES OF THE EXHAUST HOOD AND FILTERS ABOVE COOKING EQUIPMENT. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN HOOD, FILTERS AND PIPES/CONDUITS.
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesOfficial record from Chicago Department of Public Health, Aug 19, 2025 · Original Source
Complaint
8 recorded violations
INSECTS, RODENTS, & ANIMALS NOT PRESENT
OBSERVED THREE (3) DEAD ROACHES UNDER THE 3 COMPARTMENT SINK AND BEHIND THE WATER HEATER AT TIME OF INSPECTION. INSTRUCTED MANAGER TO DETAIL CLEAN AND REMOVE ALL EVIDENCE OF EVIDENCE OF PEST ACTIVITY AND ANY DEAD INSECTS.
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsCONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
OBSERVED BOXES OF FOOD AND DRINKS STORED ON THE FLOOR IN THE REAR DRY STORAGE AREA NEXT TO THE STAIRS. INSTRUCTED MANAGER TO ELEVATE ALL FOOD ITEMS AT LEAST 6 INCHES OFF THE FLOOR.
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationFOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
OBSERVED SHELF AT FRONT CASHIER PREP AREA TO BE MADE OF UNFINISHED AND UNPAINTED WOOD. INSTRUCTED MANAGER TO SEAL AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE IN THE PREP AREA.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsNON-FOOD/FOOD CONTACT SURFACES CLEAN
OBSERVED THE FRONT SHELVES IN THE FRONT PREP AREA TO BE HEAVILY SOILED WITH LOOSE RICE, TRASH, AND FOOD DEBRIS, AND THE SIDES OF THE FRYER TO BE HEAVILY COVERED IN GREASE. OBSERVED THE INTERIOR OF THE SINGLE DOOR REACH IN COOLER INSTRUCTED MANAGER TO DETAIL CLEAN SURFACE AREAS AND MAINTAIN FREE OF EXCESSIVE FOOD DEBRIS AND GREASE BUILD UP.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsPLUMBING INSTALLED; PROPER BACKFLOW DEVICES
OBSERVED SLOW DRAINING HAND SINK AT THE FRONT PREP AREA. INSTRUCTED MANAGER TO SERVICE AND MAINTAIN HAND SINK IN GOOD REPAIR.
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsPHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
OBSERVED FLOORS IN REAR PREP AREA BELOW SINGLE OVEN TO BE HEAVILY SOILED WITH FOOD DEBRIS AND TRASH AND FLOOR BELOW ONE/MIDDLE SHELF HOLDING MEATS TO BE SOILED HEAVILY WITH SPILLAGE FOOD DEBRIS. INSTRUCTED TO DETAIL CLEAN FLOOR BELOW OVEN IN REAR PREP AREA AND BELOW MIDDLE SHELF IN WALK IN COOLER.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
OBSERVED EXHAUST HOOD IN MAIN PREP AREA TO BE MISSING A FILTER, CREATING A LARGE GAP IN THE MAIN PREP AREA. INSTRUCTED MANAGER TO SERVICE AND PROVIDE REPLACEMENT FILTER.
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesALLERGEN TRAINING AS REQUIRED
OBSERVED NO ALLERGEN TRAINING FOR CERTIFIED FOOD MANAGER AT TIME OF INSPECTION. INSTRUCTED MANAGER TO COMPLETE AND MAINTAIN ALLERGEN TRAINING FOR ALL CERTIFIED FOOD MANAGERS.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial record from Chicago Department of Public Health, Apr 29, 2025 · Original Source
Canvass Re-Inspection
3 recorded violations
PERSONAL CLEANLINESS
2-402.11//NOTED FOOD HANDLER IN FRONT PREP AREA WITH OUT HAIR RESTRAINTS. INSTRUCTED TO PROVIDE AND MAINTAIN.
This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.
More about employee hygiene or health policy issuesPHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-201.11//NOTED FLOORS AT FRONT COOKS LINE, BEHIND WATER HEATER IN REAR DISHROOM AND PREP AREA, AND INTERIOR WALLS OF WALK IN COOLER IN NEED OF CLEANING. INSTRUCTED TO DEEP CLEAN AND SANITIZE AND MAINTAIN.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsNON-FOOD/FOOD CONTACT SURFACES CLEAN
4-601.11(C): (C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and other debris. NOTED RACK HOLDING MARINATING CHICKEN AND BEEF SKEWERS AND SHELVES IN WALK IN COOLER IN NEED OF CLEANING. INSTRUCTED TO DEEP CLEAN AND SANITIZE AND MAINTAIN.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Sep 17, 2024 · Original Source
Canvass
8 recorded violations
PROPER COLD HOLDING TEMPERATURES
OBSERVED IMPROPER INTERNAL TEMPERATURE OF TCS FOODS COOKED CHICKEN SHAWARMA 45.7 F, COOKED BEEF SHAWARMA 45.3 F, HUMMUS 44.7 F, BOILED CHICKPEAS 44.7 F IN WALK-IN COOLER APPROXIMATELY 190 LBS VALUED AT $776.00 DISCARDED AND DENATURED BY THE PERSON IN CHARGE. PRIORITY VIOLATION 7-38-005 CITATION ISSUED
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperaturePHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
NOTED CLUTTER IN REAR STORAGE AREA BETWEEN WALK-IN COOLER AND NORTHEAST WALL. INSTRUCTED TO REMOVE ALL UNUSED AND UNNECESSARY ITEMS, ELEVATING ALL KEPT ITEMS A MINIMUM OF 6 INCHES FROM THE GROUND
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsTHERMOMETERS PROVIDED & ACCURATE
NOTED NO METAL STEM THERMOMETER ON SITE TO MONITOR THE INTERNAL FOOD TEMPERATURE OF TCS FOOD COOKED, DELIVERED AND SERVED. FACILITY MUST OBTAIN AND MAINTAIN PROPER THERMOMETERS. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesINSECTS, RODENTS, & ANIMALS NOT PRESENT
OBSERVED EVIDENCE OF RODENT ACTIVITY ON THE PREMISES. OBSERVED APPROXIMATELY 40 RODENT DROPPINGS ON THE FLOOR IN REAR DISHROOM AND UNDERNEATH REAR HANDWASH SINK. ALSO OBSERVED APPROXIMATELY 20 GNATS IN REAR PREP AREA/DISHROOM INSTRUCTED REMOVE ALL RODENT DROPPINGS FROM AFFECTED AREAS AND SANITIZE ALL SURFACES. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION #7-38-020(A). CITATION ISSUED.
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsPERSONAL CLEANLINESS
NOTED FOOD HANDLER IN FRONT PREP AREA WITH OUT HAIR RESTRAINTS. INSTRUCTED TO PROVIDE AND MAINTAIN.
This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.
More about employee hygiene or health policy issuesNON-FOOD/FOOD CONTACT SURFACES CLEAN
NOTED RACK HOLDING MARINATING CHICKEN AND BEEF SKEWERS AND SHELVES IN WALK IN COOLER IN NEED OF CLEANING. INSTRUCTED TO DEEP CLEAN AND SANITIZE AND MAINTAIN.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsPLUMBING INSTALLED; PROPER BACKFLOW DEVICES
NOTED SLOW DRAIN AND LEAK AT FRONT PREPAREA HAND WASH SINK. INSTRUCTED TO REPAIR AND MAINTAIN.
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsGARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesOfficial record from Chicago Department of Public Health, Sep 10, 2024 · Original Source
License Re-Inspection
5 recorded violations
NON-FOOD/FOOD CONTACT SURFACES CLEAN
4-601.11(B)--- INTERIOR OF ALL COOLERS AND RUBBER DOOR GASKETS OF COOLERS WITH FOOD DEBRIS.---EXTERIOR OF ALL COOKS LINE EQUIPMENT WITH GREASE AND DEBRIS. MUST CLEAN ALL.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsPHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
6-501.114---: METAL FILE CABINET USED AS A TOOL BOX MUST BE REMOVED FROM THE REAR FOOD PREP AREA.---- ALL STORED ITEMS ON THE REAR OUTDOOR WALKWAY/PATIO AND THE REAR KITCHEN MUST BE REMOVED. : 6-201.11--- ALL OPEN SEAMS, GAPS IN WALLS AND BASEBOARD ON THE COOKS LINE AND THROUGHOUT THE REAR INCLUDING THE WOODEN COUNTERTOP BEHIND THE MICROWAVE OVEN MUST BE SEALED.-----ALL EXPANDING SPRAY FOAM USED AS A SEALANT FOR WALL OPENINGS MUST BE REMOVED OR CUT DOWN TO BE SMOOTH AND CLEANABLE.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsALLERGEN TRAINING AS REQUIRED
2-102.13----: NO PROOF OF ALLERGEN TRAINING OR CERTIFICATE FOR THE PENDING CITY OF CHICAGO CERTIFIED FOOD MANAGER. MUST PROVIDE.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
: 6-301.14--- MUST PROVIDE HANDWASHING SIGNAGE AT ALL HAND WASHING SINKS.
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
2-102.13--- NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES.FOR ALL EMPLOYEES. MUST PROVIDE.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial record from Chicago Department of Public Health, Oct 25, 2023 · Original Source
License
13 recorded violations
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
MUST PROVIDE SOAP AT ALL HAND WASH BOWLS. PRIORITY FOUNDATION VIOLATION.PRIORITY FOUNDATION VIOLATION 7-38-030(c) NO CITATION ISSUED
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsFOOD-CONTACT SURFACES: CLEANED & SANITIZED
NO APPROVED CHEMICAL SANITIZER ON SITE DURING INSPECTIONS. MUST PROVIDE. PRIORITY VIOLATION.PRIORITY VIOLATION 7-38-005 NO CITATION ISSUED
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsTHERMOMETERS PROVIDED & ACCURATE
MUST PROVIDE AN ACCURATE INTERNAL THERMOMETER FOR THE WALK-IN COOLER.
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesFOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
MUST PROVIDE STOPPERS FOR THE THREE CPARTMENT SINK.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsNON-FOOD/FOOD CONTACT SURFACES CLEAN
INTERIOR OF ALL COOLERS INCLUDING THE WALLS OF THE WALK-IN COOLER AND RUBBER DOOR GASKETS OF COOLERS WITH FOOD DEBRIS.---EXTERIOR OF ALL COOKS LINE EQUIPMENT WITH GREASE AND DEBRIS. MUST CLEAN ALL.----RUSTY BLADE ON THE TABLE TOP CAN OPENER. MUST REPLACE.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsPLUMBING INSTALLED; PROPER BACKFLOW DEVICES
LEAK UNDER THE FRONT HAND WASHING SINK ONTO THE FLOOR. MUST REPAIR.
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsPHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
METAL FILE CABINET USED AS A TOOL BOX MUST BE REMOVED FROM THE REAR FOOD PREP AREA.---- ALL STORED ITEMS ON THE REAR OUTDOOR WALKWAY/PATIO AND THE REAR KITCHEN MUST BE REMOVED.
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsALLERGEN TRAINING AS REQUIRED
NO PROOF OF ALLERGEN TRAINING OR CERTIFICATE FOR THE PENDING CITY OF CHICAGO CERTIFIED FOOD MANAGER. MUST PROVIDE.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesMANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesPROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
NO WRITTEN CLEANING PROCEDURE FOR A VOMIT/DIARRHEA EVENT OR REQUIRED EQUIPMENT. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION.
An issue that does not fit the common categories. Check the official wording for details.
More about other findingWAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
MUST PROVIDE CHEMICAL TEST STRIPS FOR THE SANITIZER OF CHOICE. PRIORITY FOUNDATION VIOLATION.PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsHOT & COLD WATER AVAILABLE; ADEQUATE PRESSURE
NO HOT WATER THROUGHOUT THE PREMISES. HOT WATER TEMPERATURE NOTED AT 75.9F. MUST PROVIDE A MINIMUM HOT WATER TEMPERATURE OF 100F AT THE HAND WASHING SINK AND 110F AT THE THREE-COMPARTMENT SINK. PRIORITY VIOLATION 7-38-030(c)NO CITATION ISSUED
An issue that does not fit the common categories. Check the official wording for details.
More about other findingALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
NO PROOF OF FOOD HANDLER TRAINING OR CERTIFICATES.FOR ALL EMPLOYEES. MUST PROVIDE.
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial record from Chicago Department of Public Health, Oct 12, 2023 · Original Source