Complaint Re-Inspection
May 12, 2026
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, May 12, 2026 · Original Source
Long Term Care · Chicago, IL
The Carlton At The Lake
725 W Montrose Ave
Last inspected May 12, 2026 · View Map ↗ · Compare ↗
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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.
The full inspection history
7 inspectionsComplaint
May 5, 2026
Fail
3 recorded violations
notedCode 38Pests
Official wording
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Inspector’s notes
OBSERVED APPROX. 50 LIVE SMALL FLYING INSECTS ON THE WALLS AND CEILING TILES OF THE FOOD PREP AREA, DISHWASHING AREA AND DRY STORAGE ROOM. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsnotedCode 48Cleaning and sanitizing
Official wording
WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
Inspector’s notes
OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR IN THE PREMISES TO MEASURE THE SURFACE TEMPERATURE OF UTENSILS BEING SANITIZED IN THE HIGH TEMPERATURE DISH WASHING MACHINE. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED CHIPPED PAINT ON THE CEILING TRACKS ABOVE THE DISH WASHING AREA. MANAGEMENT INSTRUCTED TO SCRAPE AND REPAINT ALL CHIPPED PAINT ON THE CEILING.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, May 5, 2026 · Original Source
Canvass Re-Inspection
Mar 28, 2025
Pass
1 recorded violation
notedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED DUST BUILD UP INSIDE LIGHT SHIELDS COVERS ABOVE PREP TABLES AND REAR DISHWASHING AREA. MUST CLEAN AND MAINTAIN. OBSERVED A FEW WATER DAMAGED CEILING TILES IN REAR DISHWASHER AREA. MUST REPAIR/REPLACE AND MAINTAIN.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Mar 28, 2025 · Original Source
Canvass
Mar 21, 2025
Fail
4 recorded violations
notedCode 38Pests
Official wording
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Inspector’s notes
OBSERVED APPROXIMATELY 80 MICE DROPPNGS ON FLOOR ALONG THE WALLBASE UNDERNEATH CHEMICAL STORAGE SHELVING IN REAR DISHWASHING AREA AND FLOOR UNDERNETH REAR DRY FOOD STORAGE ROOM. INSTRUCTED TO CLEAN AND SANITIZE AFFECTED AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE PEST CONTROL PROBLEM. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsnotedCode 51Water, plumbing, and sewage
Official wording
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
Inspector’s notes
OBSERVED LEAKING FAUCET BASE AT THE 2-COMPARTMENT SINK LOCATED IN KITCHEN FOOD PREPARATION AREA. MUST REPAIR AND MAINTAIN.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED DUST BUILD UP INSIDE LIGHT SHIELDS COVERS ABOVE PREP TABLES AND REAR DISHWASHING AREA. MUST CLEAN AND MAINTAIN. OBSERVED A FEW WATER DAMAGED CEILING TILES IN REAR DISHWASHER AREA. MUST REPAIR/REPLACE AND MAINTAIN. OBSERVED WALL TILES CRACKED AND IN POOR REPAIR NEXT TO CHEMICAL STORAGE SHELVING IN REAR DISHWASHING AREA AND CRACKED FLOOR TILES IN FRONT OF WALK-IN COOLER. MUST REPAIR/REPLACE AND MAINTAIN FACILITY IN A GOOD REPAIR.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 56Facility maintenance
Official wording
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Inspector’s notes
OBSERVED A FEW BURN OUT BULBS ABOVE PREP TABLES IN KITCHEN FOOD PREPARATION AREA AND REAR DISHWASHER AREA. MUST REPAIR/REPLACE AND MAINTAINED.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesOfficial record from Chicago Department of Public Health, Mar 21, 2025 · Original Source
Complaint Re-Inspection
May 7, 2024
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, May 7, 2024 · Original Source
Complaint
Apr 30, 2024
Fail
5 recorded violations
notedCode 38Pests
Official wording
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Inspector’s notes
OBSERVED APPROXIMATELY 100 MICE DROPPINGS ALONG THE BASEBOARDS AND ON LOWER DRY FOOD STORAGE SHELVING THROUGHOUT THE DRY FOOD STORAGE ROOM. INSTRUCTED TO REMOVE ALL DROPPINGS, SANITIZE ALL AFFECTED AREAS. RECOMMEND HAVING THE PEST CONTROL CO. SERVICE FOR MICE. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsnotedCode 51Water, plumbing, and sewage
Official wording
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
Inspector’s notes
MUST REMOVE EYEWASH STATION FROM THE DISH/PREP AREA HAND WASHING SINK. REVIEWED HANDWASHING STATIONS ARE FOR HAND WASHING PURPOSES ONLY.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
NOTED MELTED PLASTIC WALL MOUNTED ELECTRICAL SOCKET AT THE KITCHEN PREP TABLE. MUST REPLACE.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 47Cleaning and sanitizing
Official wording
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
Inspector’s notes
MUST NOT USE MILK CRATES AS A MEANS OF ELEVATION IN THE DRY FOOD STORAGE ROOM.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 49Cleaning and sanitizing
Official wording
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Inspector’s notes
NOTED SOME RUSTY METAL RACK SHELVING IN THE WALK-IN COOLER. INSTRUCTED TO REMOVE ALL RUST, REPLACE OR RE-PAINT/SEAL.----MUST NOT USE PAPER AS LINER FOR SHELVING. SHELVING AND/OR LINERS MUST BE SMOOTH AND CLEANABLE.----NOTED THE METAL SHELVING ABOVE THE STOVE TOP WITH EXCESSIVE GREASE AND BURNT FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Apr 30, 2024 · Original Source
Canvass
Nov 15, 2023
Pass
2 recorded violations
notedCode 51Water, plumbing, and sewage
Official wording
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
Inspector’s notes
NOTED LEAKING FAUCETS AT THE 3-COMPARTMENT SINK AND PREP SINK AT THE KITCHEN PREP AREA. ALSO NOTED SLOW DRAIN AT THE HANDWASHING BY THE DISHWASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
NOTED THE FOLLOWING:- ..DUSTY CEILING ABOVE DISHWASHER AND 3-COMPARTMENT SINK ..MULTIPLE HOLES AND OPENINGS ABOVE THE DISHWASHING MACHINE. ..STAINED CEILING TILES AND PEELING PAINT ALL AT THE SAME. INSTRUCTED TO REPAIR AND MAINTAIN. SEAL ALL HOLES AND OPENINGS TO PREVENT ENTRY POINTS FOR PEST.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Nov 15, 2023 · Original Source