Complaint
Nov 25, 2025
6 recorded violations
Official wording
CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
Inspector’s notes
OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER ON SITE WHILE TCS FOODS ARE BEING PREPARED AND SERVED SUCH AS MILK SHAKES, SMOOTHIES, MILK CHOCOLATE, MELT CHOCOLATE, SCOOP ICE CREAM ETC. INSTRUCTED ABOVE THAT CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER HAS TO BE PRESENT AT ALL TIMES TCS FOODS ARE BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
OBSERVED NO HAND SOAP PROVIDED AT THE EXPOSED HAND WASHING IN REAR DISHWASHING AREA. INSTRUCTED ABOVE TO PROVIDE HAND SOAP AT ALL TIMES. MANAGER IMMEDIATELY PROVIDE HAND SOAP AT THE EXPOSED HAND WASHING IN REAR DISHWASHING AREA. PRIORIRY VIOLATION 7-38-030(C) CITATION ISSUED.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsOfficial wording
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Inspector’s notes
OBSERVED EXCESSIVE AMOUNT OF ICE BUILD UP INSIDE ICE CREAM CHEST FREEZER LOCATED IN FRONT SELLING AREA AND REAR CHEST FREEZER LOCATED IN REAR FOOD STORAGE AREA. MUST REMOVE ICE BUILD UP AND CLEAN FREEZER AND MAINTAIN AT ALL TIMES.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial wording
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
Inspector’s notes
OBSERVED LEAKING HOT HANDLE AT THE EXPOSED HAND WASHING SINK LOCATED IN REAR PREP/DIHWASHING AREA. MUST REPAIR AND MAINTAIN.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsOfficial wording
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
Inspector’s notes
OBSERVED NO COVERED WASTE RECEPTACLE PROVIDED IN THE UNISEX EMPLOYEE WASHROOM. MUST PROVIDE COVERED WASTE RECEPTACLE AND MAINTAIN AT ALL TIMES.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED EXCESSIVE AMOUNT OF CLUTTER CARDBOARD BOXES IN REAR FOOD STORAGE ROOM. MUST REMOVE CLUTTER AND UNNECESSARY ITEMS TO PREVENT RODENT HARBORAGE. ALSO OBSERVED ITEMS STORED ON FLOOR THROUGHOUT REAR PREP/DISHWASHING AREA AND REAR STORAGE ROOMS. MUST ELEVATE ITEMS OF THE FLOOR AND MAINTAIN AT ALL TIMES.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Nov 25, 2025 · Original Source