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Eating & Drinking w/ Take Out · Boston, MA

Chicha San Chen

1001 Boylston St

Last inspected Apr 13, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Inspection

Apr 13, 2026

Passed

13 recorded violations

criticalCode 590.002/2-301.14-POther

Official wording

When to Wash (P)

Inspector’s notes

Front counter employees observed not washing hands. When asked they stated that you use water because they have no hand soap behind the counter. One of the staff stated that they use the soap in the bathroom. Ensure staff is trained on washing hands.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s notes

No vomit & diarrhea kit onsite. Provide

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.002(D)/2-103.11-PFOther

Official wording

(A)-(P) Person-In-Charge-Duties (Pf)

Inspector’s notes

Spoke to the staff members and ask who the CFPM and Allergen certificates belong to and they stated the owner. Please ensure that you have a person in charge who is able to demonstrate and perform duties. Provide a CFPM and Allergen certificate. Spoke to Lillian and she was not aware of what sink was used for hand washing was not able to demonstrate the use of the 3 bay sink Illness policy and stated that she washes her hands with water because they don't have soap behind the counter. Please ensure staff is properly trained on where to wash and how to operate the 3 bay sink to clean and sanitize the dishes how to store ice scoops and illness policy. Provide

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-304.12-CEquipment and utensils

Official wording

In-Use Utensils Between-Use Storage (C)

Inspector’s notes

Observed ice scoop being placed inside the ice bins. Ensure staff is trained on how to store ice scoops.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
majorCode 590.003/3-603.11-PFFood temperature

Official wording

Consumption of Animal Foods that are Raw Undercooked or Not Otherwise Processed to Eliminate Pathogens (Pf)

Inspector’s notes

No allergen verbiage noted on menu's or counter. Provide allergen verbiage. The verbiage will be sent over with this report.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

No test kit for the 3 bay kit. Provide test kit.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.004/4-601.11-PFCleaning and sanitizing

Official wording

(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)

Inspector’s notes

Observed mold-like substance inside the ice machine. Clean and sanitize to remove mold-like substance.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.005/5-205.11-PFHandwashing

Official wording

Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector’s notes

Observed a ladder in front of the hand sink and a fan being stored on top of the hand sink located in the back of the establishment. Remove ladder and fan.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode 590.005/5-501.114-CWater, plumbing, and sewage

Official wording

Using Drain Plugs (C)

Inspector’s notes

No drain plugs for the 3 bay sink. Provide.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
majorCode 590.006/6-301.11-PFHandwashing

Official wording

Handwashing Cleanser Availability (Pf)

Inspector’s notes

No hand soap at the hand wash sink behind the counter. Provide

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

No means to dry hands at hand sink behind counter. Provide means to dry hands

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.006/6-301.14-CHandwashing

Official wording

Handwashing Signage (C)

Inspector’s notes

No hand wash signage inside the bathroom. Employee's must wash hands. Provide Hand sink behind the counter is not labeled "Hand wash only"

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode 590.006/6-501.11-CFacility maintenance

Official wording

Repairing-Premises Structures Attachments and Fixtures-Methods (C)

Inspector’s notes

Observed missing ceiling tile in the back room. Provide ceiling tile.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Apr 13, 2026 · Original Source

Inspection

Apr 6, 2026

Failed

13 recorded violations

criticalCode 590.002/2-301.14-POther

Official wording

When to Wash (P)

Inspector’s notes

Front counter employees observed not washing hands. When asked they stated that you use water because they have no hand soap behind the counter. One of the staff stated that they use the soap in the bathroom. Ensure staff is trained on washing hands.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s notes

No vomit & diarrhea kit onsite. Provide

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.002(D)/2-103.11-PFOther

Official wording

(A)-(P) Person-In-Charge-Duties (Pf)

Inspector’s notes

Spoke to the staff members and ask who the CFPM and Allergen certificates belong to and they stated the owner. Please ensure that you have a person in charge who is able to demonstrate and perform duties. Provide a CFPM and Allergen certificate. Spoke to Lillian and she was not aware of what sink was used for hand washing was not able to demonstrate the use of the 3 bay sink Illness policy and stated that she washes her hands with water because they don't have soap behind the counter. Please ensure staff is properly trained on where to wash and how to operate the 3 bay sink to clean and sanitize the dishes how to store ice scoops and illness policy. Provide

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-304.12-CEquipment and utensils

Official wording

In-Use Utensils Between-Use Storage (C)

Inspector’s notes

Observed ice scoop being placed inside the ice bins. Ensure staff is trained on how to store ice scoops.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
majorCode 590.003/3-603.11-PFFood temperature

Official wording

Consumption of Animal Foods that are Raw Undercooked or Not Otherwise Processed to Eliminate Pathogens (Pf)

Inspector’s notes

No allergen verbiage noted on menu's or counter. Provide allergen verbiage. The verbiage will be sent over with this report.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

No test kit for the 3 bay kit. Provide test kit.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.004/4-601.11-PFCleaning and sanitizing

Official wording

(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)

Inspector’s notes

Observed mold-like substance inside the ice machine. Clean and sanitize to remove mold-like substance.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.005/5-205.11-PFHandwashing

Official wording

Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector’s notes

Observed a ladder in front of the hand sink and a fan being stored on top of the hand sink located in the back of the establishment. Remove ladder and fan.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode 590.005/5-501.114-CWater, plumbing, and sewage

Official wording

Using Drain Plugs (C)

Inspector’s notes

No drain plugs for the 3 bay sink. Provide.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
majorCode 590.006/6-301.11-PFHandwashing

Official wording

Handwashing Cleanser Availability (Pf)

Inspector’s notes

No hand soap at the hand wash sink behind the counter. Provide

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

No means to dry hands at hand sink behind counter. Provide means to dry hands

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.006/6-301.14-CHandwashing

Official wording

Handwashing Signage (C)

Inspector’s notes

No hand wash signage inside the bathroom. Employee's must wash hands. Provide Hand sink behind the counter is not labeled "Hand wash only"

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode 590.006/6-501.11-CFacility maintenance

Official wording

Repairing-Premises Structures Attachments and Fixtures-Methods (C)

Inspector’s notes

Observed missing ceiling tile in the back room. Provide ceiling tile.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Apr 6, 2026 · Original Source

Inspection

Apr 17, 2025

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Apr 17, 2025 · Original Source

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