Restaurant · Wake County, NC

Dunkin Donuts #348408

Name: Dunkin Donuts #348408
Address: 13600 New Falls Of Neuse Rd, Wake County, NC

13600 New Falls Of Neuse Rd

Last inspected Jun 17, 2026 · View Map ↗ · Compare ↗

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Score 97

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

1 - Inspection

Jun 17, 2026

Score 97

Official score: 97 · Understand this area’s scale

5 recorded violations

notedCode 5-205.11Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-205.11; Priority Foundation; Two handwashing sinks (near POS and near prep cooler) had coffee/drink residue present and were used as dump sinks. A handwashing sink may not be used for purposes other than handwashing. CDI- Educated employees on this requirement and residue was rinsed out. 6-301.11; Priority Foundation; Handwashing sink behind POS station had no available soap at the start of the inspection. Each handwashing sink or group of 2 adjacent handwashing sinks shall be provided with a supply of hand cleaning liquid; powder; or bar soap. CDI- Soap was replenished.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16(A)(2); Priority; All TCS food in walk-in cooler holding between 43F-45F. Ambient air of this unit measured 45F-46F and rose by two degrees at the conclusion of the inspection. Maintain TCS food in cold holding at 41F or less. Refrigeration technician was called for an emergency visit during the inspection. VR- EHS will return tomorrow to verify that this walk-in cooler is capable of holding at 41F or less.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

notedCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; Sanitizer bucket observed with a concentration of 0ppm quat. Cloths in-use for wiping counters and other equipment surfaces shall be held between uses in a chemical sanitizing solution at the proper concentration (200-400ppm for quat). CDI- Bucket was replenished with sanitizer at the correct concentration.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-602.13Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13; Core; Cleaning has improved since last inspection; however; cleaning is still needed on interior of refrigerated drawers at prep cooler; interior of cold brew case; and on metro shelving in walk-in cooler to remove the accumulated milk residue. Nonfood-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. Clean these areas on a more frequent basis.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core; Walk-in cooler door does not self-latch as intended. Walk-in freezer door does not fully close due to ice buildup. Floors; walls; and ceilings including the attachments shall be maintained in good repair. Repair walk-in cooler door to latch once closed and remove ice buildup on walk-in freezer door so that it may fully close.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jun 17, 2026 · Original Source

1 - Inspection

Sep 25, 2025

Score 97.5

Official score: 97.5 · Understand this area’s scale

6 recorded violations

notedCode 3-305.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11; Core; Several boxes of food and crates of milk found stored on the floor in the walk-in cooler and walk-in freezer. Boxes were open and product was being pulled from them. Food shall be protected from contamination by storing the food: in a clean; dry location; where it is not exposed to splash; dust; or other contamination; and at least 15 cm (6 inches) above the floor. Store food off of the floor.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination

notedCode 3-304.12Equipment and utensils

Official wording

In-use utensils: properly stored

Inspector’s notes

3-304.12; Core; Long mixing spoons found stored in containers of room temperature water. During pauses in food preparation; utensils may be stored in running water; water that is maintained at a temperature of at least 57C (135F); in food with the handles outside of the food; or on a clean surface/in a clean; empty container. Do not store in-use utensils in water at room temperature. If storing in an empty container at ambient temperature; utensils must be switched out every 4 hours.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; Gasket on prep cooler across from donut display is heavily torn. Equipment shall be maintained in a state of good repair and condition. Replace torn gasket.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-602.13Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13; Core; Extensive cleaning is needed on interior and exterior of prep cooler; interior of cold brew case; and on metro shelving in walk-in cooler to remove the accumulated milk residue. Nonfood-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. Clean these areas on a more frequent basis

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 5-501.111Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.111; Core; One of the lids is missing from the outside shared recycling receptacle. All dumpsters shall be maintained in good repair. Have your landlord request a new dumpster or replace missing lid. 5-501.114; Core; Drain plug is missing on shared outside dumpster receptacle. Drains in receptacles and waste handling units for refuse; recyclables; and returnables shall have drain plugs in place. Obtain drain plug from waste management.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; The floors and walls throughout the kitchen and prep area need more frequent cleaning; including: soap accumulation on wall at handwashing sink near ice machine; floor under metro shelving in walk-in cooler; under the 3 compartment sink; and under equipment (prep cooler; speed racks; and donut display). The physical facilities shall be maintained clean. Clean these areas more frequently. *This was a general comment on the last routine inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Sep 25, 2025 · Original Source

1 - Inspection

Feb 26, 2025

Score 98.5

Official score: 98.5 · Understand this area’s scale

5 recorded violations

notedCode 3-304.14(D)Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14(D); Sanitizer water was opaque. Maintain sanitizer containers for in-use cloths free of visible debris and soil. CDI- Sanitizer was replaced.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 4-903.11(A) and (C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core; Large coffee filters by ice machine and on dry-good shelving were uncovered. Single use/service items shall be stored where they are not exposed to splash or dust and shall be kept in the original protective PACKAGE or stored by using other means that afford protection from contamination until used. CDI- Lid put back on container and others discarded.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

notedCode 4-601.11(C )Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(C ); Core; The fan guards on the evaporator in the walk-in cooler have a buildup of dust and debris; the coffee station and dairy station need cleaning due to splash; food debris is underneath the drawers of the breakfast cooler drawers; the syrups need wiping down as well as some of the counters/food prep areas. Keep non food contact surfaces of equipment clean to avoid build up of dust; food residue or debris. Clean these items more frequently.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 5-501.111Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.111; Core; One of the lids is missing from the recycling dumpster. Keep storage areas and bins for waste in good repair. Have your landlord request a new dumpster. 5-501.115; Core; Broken equipment and other items from neighboring establishments is stored in the dumpster area. Items and litter stored in the waste areas and enclosures as that are not necessary to operation and maintenance shall be removed. Work with other tenants and landlord to keep this area orderly. 5-501.114; Core; The garbage dumpster is missing its drain plug. Dumpsters with drains are required to have a drain plug. Have your landlord request a plug for this dumpster.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; The floor drain under the 3 compartment sink; cleaning is also needed under the donut displays. Floors; walls; ceilings including the attachments such as soap; towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Clean the floors; walls and ceilings on a frequent basis.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Feb 26, 2025 · Original Source

1 - Inspection

Mar 21, 2024

Score 96.5

Official score: 96.5 · Understand this area’s scale

3 recorded violations

criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Walk in cooler found maintaining TCS food 44-46F (see temperature chart). TCS food shall be maintained at 3/21/24. PIC has called maintenance to come look at the cooler. EHS will return to verify cooler is repaired by 3/22.

In plain English

More about food kept at an unsafe temperature

majorCode 6-301.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.12; Priority Foundation; Hand sink near sandwich prep cooler found to be out of paper towels. Each hand sink shall be supplied with an approved hand drying method. Replace paper towels. PIC stated that the facility is out of paper towels. CDI: PIC went and got paper towels.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A) and (C); Core; Small stack of coffee filters found stored uncovered and unprotected. The other stack of filters found covered and protected. Single use/service items shall be stored where they are not exposed to splash or dust and shall be kept in the original protective PACKAGE or stored by using other means that afford protection from contamination until used. Continue working with employees to store single use items protected.