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Restaurant · Wake County, NC

Franks Pizza Restaurant

2030 New Bern Ave

Last inspected Jul 23, 2026 · View Map ↗ · Compare ↗

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Score 95

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

7 inspections

1 - Inspection

Jul 23, 2026

Score 95

Official score: 95 · Understand this area’s scale

2 recorded violations

notedCode —Handwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.14 Priority: A food service employee drank a drink and continued to handled food without washing hands. Food service employee shall wash their hands after eating or drinking before continuing to prep food. CDI-REHS discussed when to wash hands with this employee and with the PIC. This employee washed his hand after discussing this with him. This is a repeat item.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core; Floor tiles are broken in the dishwashing area and food prep area. Physical facilities shall be maintained in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 23, 2026 · Original Source

1 - Inspection

Feb 25, 2026

Score 95.5

Official score: 95.5 · Understand this area’s scale

4 recorded violations

notedCode —Handwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.14 Priority: A food service employee drank a drink and continued to handled food without washing hands. Food service employee shall wash their hands after eating or drinking before continuing to prep food. CDI-REHS discussed when to wash hands with this employee and with the PIC. This employee washed his hand after discussing this with him.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode —Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16(A)(2) Priority: Lasagna is 47F and pasta is 47F in the grill refrigeration unit. Maintain TCS foods in cold holding at 41F or less. CDI-The lasagna and pasta was moved into the walk-in cooler that is 41F.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode —Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.14 Priority foundation: No test strips provide for the quaternary ammonium sanitizer in the spray bottle. Provide test strips for sanitizer. Provide test strips by March 7th.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core; Floor tiles are broken in the dishwashing area and food prep area. Physical facilities shall be maintained in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Feb 25, 2026 · Original Source

1 - Inspection

Oct 31, 2025

Score 97.5

Official score: 97.5 · Understand this area’s scale

2 recorded violations

notedCode —Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17Lasgna is not date marked in the walk-in cooler that is held for more than 24 hours. Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. The lasagna was date marked once REHS spoke to PIC.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode —Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11 Priority foundation: Unlabeled Windex in a spray bottle. Label working containers of toxic materials such as cleaners and sanitizers. The Windex was labeled once REHS spoke to PIC. 7-204.11 Priority Quaternary ammonium sanitizer is over 400ppm in the spray bottle. Mix sanitizer to within the tolerance range(200-400ppm for quaternary ammonium). Sanitizer was remixed to the correct concentration once REHS spoke to PIC.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely

Official record from Wake County Environmental Services, Oct 31, 2025 · Original Source

1 - Inspection

Jun 12, 2025

Score 97.5

Official score: 97.5 · Understand this area’s scale

2 recorded violations

notedCode —Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17 Priority foundation: Ham and sausage that is kept more then 24 hours in the walk-in cooler is not date marked. Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. The ham and sausage was date marked once REHS spoke to PIC.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
minorCode —Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11 Core: Broken floor tiles throughout the kitchen. Physical facilities shall be in good repair. This is a repeat item.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jun 12, 2025 · Original Source

1 - Inspection

Feb 11, 2025

Score 96

Official score: 96 · Understand this area’s scale

5 recorded violations

criticalCode 4-501.112 Mechanical Warewashing EquipmentCleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.112 Mechanical Warewashing Equipment; Hot Water Sanitization Temperatures (Pf) The dish machine was not getting up to the final rinse temperature of 180F for sanitizing the dishes. Dishes can be washed in the dish machine but must be sanitized in the three compartment sink. A return visit will be made to see if the item has been corrected. 4-602.11 Equipment Food-Contact Surfaces and Utensils - Frequency (P) The ice dispenser on the drink station had some black build-up. Ice is considered a food and must be stored in a clean location. CDI... The ice dispenser was cleaned during the inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.17 Ready-To-Eat Time / Temperature Control for Safety FoodFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17 Ready-To-Eat Time / Temperature Control for Safety Food; Date Marking (Pf) A small amount of sausage and meat sauce were not date marked. These potentially hazardous foods must be date marked. The date marking can be the consume by or preparation date. The food item will have a 7 day shelf life since the cold hold units must be maintained at 41F and below. CDI.. The food items were date marked. Date marking over all is good.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; Some of the shelves in the reach-in cold hold units are starting to fad. All equipment must be in good repair and easy to clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11 (B) and (C) EquipmentCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11 (B) and (C) Equipment; Food-Contact Surfaces; Nonfood Contact Surfaces; and Utensils (C) 4-601.11(B) and (C); Core; Clean around the cooking equipment and deep fryers. Clean the gaskets on the cold hold units. Equipment must be kept free of an accumulation of dust; dirt; food residue and other debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Clean the floor near the sinks and food prep areas. Physical Facilities must be cleaned as often as necessary to keep them clean.; 6-501.11; Core; Floor-tiles are broken throughout the facility. Physical Facilities must in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Feb 11, 2025 · Original Source

1 - Inspection

Aug 29, 2024

Score 95.5

Official score: 95.5 · Understand this area’s scale

4 recorded violations

criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Sliced tomatoes were held at 54F; Lettuce was held at 55F; Sausage was held at 54F; Ham was held at 53F These potentially hazardous foods must be held cold at 41F or below. CDI.. The food items were cooled down to 41F before the end of the inspection. This has been a repeat item on the last three inspection.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core; Some of the shelves in the reach-in cold hold units are starting to fad. All equipment must be in good repair and easy to clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Clean around the cooking equipment and deep fryers. Clean the gaskets on the cold hold units. Equipment must be kept free of an accumulation of dust; dirt; food residue and other debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Clean the floor near the sinks and food prep areas. Physical Facilities must be cleaned as often as necessary to keep them clean.; 6-501.11; Core; Floor-tiles are broken throughout the facility. Physical Facilities must in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Aug 29, 2024 · Original Source

1 - Inspection

Mar 21, 2024

Score 96

Official score: 96 · Understand this area’s scale

6 recorded violations

criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; A large pan of Lasagna was being held cold at 50F in the reach-in cold hold unit. This potentially hazardous food must be held cold at 41F or below. CDI.. The food was to cooled down to 41F before the end of the inspection.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 3-501.15Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

3-501.15; Priority Foundation; Cooked pasta was cooled down to 68F and then placed in a plastic food grade bag and sealed up. Food must not be sealed up until it is cooled down to 41F or below. Food must be cooled down by using the following methods: placing foods unit smaller portions; using heat transfer equipment; adding ice as an ingredient; placing foods into shallow pans. CDI... The food was placed into smaller portions.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 4-502.11(B)Equipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-502.11(B); Priority Foundation; The thermometer on hand was more than 9F off calibration. All Food Temperature Measuring Devices must be calibrated to ensure their accuracy. CDI.. The thermometer was calibrated during the inspection.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Clean the gaskets on the cold hold-units. Clean around the grill area and cooking equipment. Clean the storage shelves and food prep areas. Equipment must be kept free of an accumulation of dust; dirt; food residue and other debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Clean the floor near the sinks and food prep areas. Clean the floor near the cooking area and the grill. Physical Facilities must be cleaned as often as necessary to keep them clean.; 6-501.11; Core; Floors-tiles are broken throughout the facility. Physical facilities must be maintained in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-403.11Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-403.11; Core; There were employee drinks on food prep areas. Areas for Employee drinks must be located so that Food; Equipment; and Single-Service items are protected from contamination. CDI.. The drinks were placed below the food prep areas.; 4-204.11; Core; Clean the filters to remove the grease. Exhaust ventilation hood system in Food preparation including components such as hoods; fans; guards must be designed to prevent grease or condensation from draining or dripping onto Food; Equipment; Utensils; Linens and Single-Service Items.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Mar 21, 2024 · Original Source

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