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Restaurant · Wake County, NC

No. 1 Pho

5025 Arco St

Last inspected Jul 14, 2026 · View Map ↗ · Compare ↗

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Score 95

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

6 inspections

1 - Inspection

Jul 14, 2026

Score 95

Official score: 95 · Understand this area’s scale

5 recorded violations

notedCode 3-302.11 Packaged and Unpackaged Food - SeparationOther

Official wording

Food separated & protected

Inspector’s notes

3-302.11 Packaged and Unpackaged Food - Separation; Packaging; and Segregation (P) Raw beef was stored above ready-to-eat vegetables in raw prep cooler. Raw beef was stored above ready-to-eat squash; broccoli; and other vegetables in walk-in cooler. Cross-contamination shall be prevented during storage by separating raw food from ready-to-eat foods and based on final cook temperatures. CDI: Food was rearranged by REHS.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-501.16 (A) (2) and (B) Time / Temperature Control for Safety FoodFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Lettuce and bean sprouts in flip-top had temperature range above 41F. These items were previously maintained using time as a public health control but PIC stated that these items are held on temperature during summer months. Temperature controlled for safety foods shall be maintained at 41F or less. CDI: Food was moved to lower cooler of flip-top unit.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.17 Ready-To-Eat Time / Temperature Control for Safety FoodFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17 Ready-To-Eat Time / Temperature Control for Safety Food; Date Marking (Pf) Containers of prepared soups in the walk-in freezer were not labeled with the dates of preparation. PIC stated that she does not date mark prepared foods that are frozen. Temperature controlled for safety foods shall be labeled with the date of preparation and discarded within 7 days of preparation. CDI: Labels added by PIC. Label all foods that are prepared and frozen.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 3-302.12 Food Storage Containers Identified with Common Name of Food (C) Containers of oil did not have labels. Except for working containers of food that can be readily and unmistakably recognizedFood source and labeling

Official wording

Food properly labeled: original container

Inspector’s notes

3-302.12 Food Storage Containers Identified with Common Name of Food (C) Containers of oil did not have labels. Except for working containers of food that can be readily and unmistakably recognized; working containers of food shall be identified with the common name of the food. Label oil bottles.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 6-501.12 CleaningCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12 Cleaning; Frequency and Restrictions (C) Vents in kitchen had accumulations of dust. Physical facilities shall be cleaned at a frequency necessary to keep them clean. Clean vents.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jul 14, 2026 · Original Source

1 - Inspection

Nov 25, 2025

Score 97.5

Official score: 97.5 · Understand this area’s scale

5 recorded violations

notedCode 2-401.11 (A) Employees shall eatEmployee health and hygiene

Official wording

Proper eating; tasting; drinking or tobacco use

Inspector’s notes

2-401.11 (A) Employees shall eat; drink; or use any form of tobacco only in designated areas where the contamination of exposed food; clean equipment and utensils; and other items needing protection can not result. Employee beverage was stored directly above onions on wire rack in dry storage. CDI: Beverage relocated.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 3-302.11 Packaged and Unpackaged Food - SeparationOther

Official wording

Food separated & protected

Inspector’s notes

3-302.11 Packaged and Unpackaged Food - Separation; Packaging; and Segregation (P) One container of raw chicken was stored above raw beef in the walk-in cooler. Cross-contamination shall be prevented during storage by separating raw food from ready-to-eat foods and based on final cook temperatures. Cross-contamination shall be prevented during frozen storage of raw animal products removed from original packaging by separating foods based on final cook temperatures. CDI: Food was rearranged by PIC. Repeat; half-points deducted due to improvements in storage of raw foods from previous inspections.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-501.18 Ready-To-Eat Time / Temperature Control for Safety FoodFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.18 Ready-To-Eat Time / Temperature Control for Safety Food; Disposition (P) Containers of soups in the walk-in cooler were not labeled with the dates of preparation. Temperature controlled for safety foods shall be labeled with the date of preparation and discarded within 7 days of preparation. CDI: Labels added by PIC.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 4-101.17 WoodCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-101.17 Wood; Use Limitation (C) Wooden spoons and serving utensils were being used in kitchen. Wood and wood wicker may not be used as a food-contact surface. (Exceptions for hard maple as cutting board; storage of shelled and raw fruits/veggies). Remove wooden utensils. Repeat.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-501.14 Warewashing EquipmentCleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-501.14 Warewashing Equipment; Cleaning Frequency (C) Spray nozzles at 3-compartment sink and dish machine had accumulations of red and yellow residues. Warewashing equipment shall be cleaned at a frequency necessary to prevent recontamination of equipment and utensils and to ensure that the equipment performs its intended function and at least every 24 hours if used. Clean nozzles.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Nov 25, 2025 · Original Source

1 - Inspection

Jun 26, 2025

Score 95

Official score: 95 · Understand this area’s scale

5 recorded violations

criticalCode 3-302.11 Packaged and Unpackaged Food - SeparationOther

Official wording

Food separated & protected

Inspector’s notes

3-302.11 Packaged and Unpackaged Food - Separation; Packaging; and Segregation (P) Raw beef was stored above rice in walk-in cooler. Herbs were stored in a box that stored raw chicken. Raw pork and beef were stored above ready-to-eat foods within walk-in freezer. Cross-contamination shall be prevented during storage by separating raw food from ready-to-eat foods and based on final cook temperatures. Cross-contamination shall be prevented during frozen storage of raw animal products removed from original packaging by separating foods based on final cook temperatures. Herbs were removed from the box of chicken and raw food within walk-in cooler was rearranged. REHS will verify (VR) walk-in freezer is rearranged properly.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode —Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize (P) Chlorine sanitizing solution in dish machine had a concentration of 0 PPM. Chlorine sanitizer shall have a concentration of 50-200 PPM. CDI: Sanitizer bottle was replaced and sanitizer tested to be 100 PPM.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Food temperature

Official wording

Approved thawing methods used

Inspector’s notes

3-501.13 Thawing (Pf) Raw meat was thawing in prep table without running water. Temperature controlled for safety foods shall be thawed under refrigeration capable of maintaining 41F or below or under 70F running water with sufficient velocity to agitate and float off loose particles in an overflow. CDI: Meat placed in container in sink with running water to thaw.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 4-101.17 WoodCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-101.17 Wood; Use Limitation (C) Wooden spoons and serving utensils were being used in kitchen. Wood and wood wicker may not be used as a food-contact surface. (Exceptions for hard maple as cutting board; storage of shelled and raw fruits/veggies). Wood utensils were removed by PIC.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-305.11 Designation - Dressing Areas and Lockers (C) Employee personal items were stored with facility food and equipment throughout kitchen. Lockers or other suitable facilities shall be provided for the orderly storage of employees clothing and other possessions. Store employee items in designated areas.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Jun 26, 2025 · Original Source

1 - Inspection

Nov 15, 2024

Score 97

Official score: 97 · Understand this area’s scale

2 recorded violations

notedCode 3-302.11 Packaged and Unpackaged Food - SeparationOther

Official wording

Food separated & protected

Inspector’s notes

3-302.11 Packaged and Unpackaged Food - Separation; Packaging; and Segregation (P) Raw beef was stored above lettuce in walk-in cooler. Cross-contamination shall be prevented during storage by separating raw food from ready-to-eat foods and based on final cook temperatures. CDI: Raw beef was moved to raw food storage shelf.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-501.19 Time as a Public Health Control (Pf) Facility did not have procedures for use of time as a public health control available for noodles and vegetables on make line. When using time as a public health controlOther

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19 Time as a Public Health Control (Pf) Facility did not have procedures for use of time as a public health control available for noodles and vegetables on make line. When using time as a public health control; written procedures shall be maintained at the food establishment and provided upon request. CDI: Provided PIC procedure template for TPHC.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Wake County Environmental Services, Nov 15, 2024 · Original Source

1 - Inspection

Apr 15, 2024

Score 97.5

Official score: 97.5 · Understand this area’s scale

3 recorded violations

majorCode 6-301.11Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.11; Priority Foundation; Hand washing sink near cook line did not have soap available. Each handwashing shall be provided with a supply of hand cleaning liquid. CDI - soap provided.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode 3-302.11Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11; Priority; In the walk-in cooler found raw beef stored above raw shrimp. To prevent possible contamination; food shall be stored according to final cook temperature with ready-to-eat foods on the top and raw chicken on the bottom. CDI - The food in WIC was rearranged. Half credit taken today; next time full credit might be taken.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 5-205.15Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-205.15; Core; Observed that hot water knob does not work correctly in the women's restroom (hot water knob produces cold water and cold water know the opposite). Also; the handwashing sink near cook line is draining too slow. A plumbing system shall be maintained in good repair. Repair the sinks.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, Apr 15, 2024 · Original Source

1 - Inspection

Jan 11, 2024

Score 97.5

Official score: 97.5 · Understand this area’s scale

3 recorded violations

criticalCode 3-302.11Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11; Priority; In the walk-in cooler found a package of raw shell eggs stored above produce (bean sprouts; potatoes). To prevent possible contamination; food shall be stored according to final cook temperature with ready-to-eat foods on the top and raw chicken on the bottom. CDI - The food in WIC was rearranged. The order/separation in the coolers improved. Half credit taken today.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Observed a dishwasher touching (sliding with a food contact area side) trashcan with clean container when he was putting it on a shelf. Equipment food-contact surfaces and utensils shall be clean to sight and touch. CDI - PIC moved the container back to 3-comp sink for rewashing and educated the employee.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 5-205.15Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-205.15; Core; Observed that hot water knob does not work correctly in the women's restroom and cold water knob does not work at all in the men's restroom. A plumbing system shall be maintained in good repair. Repair the faucets.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Wake County Environmental Services, Jan 11, 2024 · Original Source

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