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Restaurant · Wake County, NC

Pho Xpress

7841-130 Alexander Promenade Pl

Last inspected Jul 9, 2026 · View Map ↗ · Compare ↗

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Score 93.5

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

1 - Inspection

Jul 9, 2026

Score 93.5

Official score: 93.5 · Understand this area’s scale

9 recorded violations

notedCode 3-501.15Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

3-501.15; Priority Foundation; Recently cooked broccoli; chicken; fried eggs; and recently prepared/cut lettuce cooling in large portions with lids/plastic wrap shut tightly and in prep coolers. When cooling: use smaller/thinner portions; cover loosely/catty-corner lids/plastic wrap to facilitate heat transfer; and use rapid cooling equipment (walk-in cooler/freezer). Prep coolers are designed to keep foods cold; not to cool them. CDI - Lids catty-cornered/plastic wrap loosened and foods moved to cool in the walk-in cooler/freezer.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 4-501.12Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.12; Core; A few cutting boards are heavily scored and stained. Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. 4-101.11 (A) - (E); Core; Large pots and sheet trays are encrusted with grease deposits and black buildup that does not appear to be easily cleanable. Food-contact surfaces shall be durable; smooth and easily cleanable. Replace large pots and pans if unable to remove black buildup and grease deposits. Sheet trays with excessive buildup disposed of by PIC at time of inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Thorough and more frequent cleaning is needed of the following areas/items mentioned below. All items soiled with accumulation; dust and debris. This list includes but is not limited to the following: Walk-in cooler door; walk-in cooler door handle (sticky to the touch); walk-in cooler light fixture; lowboy & reach-in freezer gaskets and hinges; tall reach-in cooler gasket and bottom hinge; and shelving in the ware-washing area. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-205.15Water, plumbing, and sewage

Official wording

Plumbing installed; proper backflow devices

Inspector’s notes

5-205.15; Piping underneath the dry storage/clean dish shelving by the walk-in cooler leaking at time of inspection. According to PIC; the piping is connected to the walk-in cooler condenser/evaporator. A plumbing system shall be maintained in good repair. Contact a technician for evaluation/repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Walls and floors throughout the kitchen are soiled with a buildup of food and debris; particularly underneath and behind equipment and in the following areas: floors and walls on the main cook line; floors and walls in the ware-wash area; floors and walls in the prep sink area; and flooring and ceiling tiles in the mop sink area. Ceiling tiles and vents above the cook line and in the ware-wash area are soiled with dust and debris. Paint on the ceiling vents (ware-wash area) is chipped; peeling and flaking in various areas. Re-painting/replacement is needed. Physical facilities shall be cleaned as often as necessary to keep them clean. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-302.11Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11; Priority; Raw beef stored above cooked vegetable soup in the prep cooler on the cook line. Food shall be stored according to final cook temperature; and food shall be protected from cross contamination by separating raw food from ready-to-eat food. CDI - Food re-arranged.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-501.114Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.114; Priority; The mechanical dish machine dispensed 0 ppm of chlorine when tested. Chemical sanitizer; chlorine; shall register 50-200 ppm to effectively sanitize. CDI - PIC primed the machine. 50-200 ppm obtained. 4-602.11; Core; Ice machine baffle soiled with slight black and brown accumulation. Ice machine interior side of door soiled with black accumulation. Ice machines shall be cleaned at a frequency necessary to preclude accumulation of soil or mold.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Multiple TCS (Time/Temperature Control for Safety) foods holding above 41 F. TCS foods shall maintain 41 F or below unless actively cooling. Refer to temperature chart. CDI - Foods voluntarily discarded or placed in rapid cooling equipment based on times prepared and temperatures observed.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.19Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19; Priority Foundation; Rice stored on a rolling cart at 61 F. Rice is used for various dishes and is always stored at room temperature according to the PIC. Additionally; pork eggrolls held on TPHC (Time as a Public Health Control). No timestamps or labels present to indicate when the rice or eggrolls were removed from temperature control/when cooked. CDI - Times prepared identified (11 AM) and timestamps added.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Wake County Environmental Services, Jul 9, 2026 · Original Source

1 - Inspection

Jan 13, 2026

Score 93.5

Official score: 93.5 · Understand this area’s scale

7 recorded violations

notedCode 2-401.11Employee health and hygiene

Official wording

Proper eating; tasting; drinking or tobacco use

Inspector’s notes

2-401.11; Core; Employee drinks stored on prep surfaces next to facility food and above facility food. Store employee beverages on the lowest possible non-work surface to prevent contamination. Drinks re-located to areas where contamination will not occur.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 4-501.114Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-501.114; Priority; The mechanical dish machine dispensed 0 ppm of chlorine when tested. Chemical sanitizer; chlorine; shall register 50-200 ppm to effectively sanitize. The sanitizer container hooked up to the dish machine observed empty. CDI - PIC replaced sanitizer container. 50-200 ppm obtained. 4-601.11 (A); Priority Foundation; Old stickers (date marks and food labels) present on various containers stored as clean. Equipment; food-contact surfaces; and utensils shall be clean to sight and touch. Sticker/tape residue shall be removed prior to the cleaning process. CDI - Containers with old stickers/labels to be re-cleaned. 4-702.11; Priority; Upon discussion with the PIC; it was indicated that all large equipment that cannot fit into the dish machine are washed and rinsed at the 3-compartment sink. No sanitizing step is conducted. Utensils and food-contact surfaces of equipment shall be SANITIZED before use after cleaning. The approved process is as follows: Wash; Rinse; SANITIZE. CDI - Educational materials provided. Thorough training for all ware-washing employees is needed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Multiple TCS (Time/Temperature Control for Safety) foods holding above 41 F. TCS foods shall maintain 41 F or below unless actively cooling. Refer to temperature chart. CDI - Foods voluntarily discarded or placed in rapid cooling equipment based on times prepared and temperatures observed.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.15Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

3-501.15; Priority Foundation; Recently cooked broccoli; chicken; fried eggs; and shrimp cooling in large portions with lids/plastic wrap shut tightly and in prep coolers. When cooling: use smaller/thinner portions; cover loosely/catty-corner lids/plastic wrap to facilitate heat transfer; and use rapid cooling equipment (walk-in cooler/freezer). Prep coolers are designed to keep foods cold; not to cool them. CDI - Lids catty-cornered/plastic wrap loosened and foods moved to cool in the walk-in cooler/freezer.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 4-501.12Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.12; Core; A few cutting boards are heavily scored and stained. Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. 4-101.11 (A) - (E); Core; Multiple large pots and pans are encrusted with grease deposits and black buildup that does not appear to be easily cleanable. Food-contact surfaces shall be durable; smooth and easily cleanable. Replace large pots and pans if unable to remove black buildup and grease deposits.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Thorough and more frequent cleaning is needed of the following areas/items mentioned below. All items soiled with accumulation and debris. This list includes but is not limited to the following: Walk-in cooler door; walk-in cooler gasket; walk-in cooler fan guards; lowboy & reach-in freezer interiors (gaskets; floors; hinges); and shelving in the ware-washing area. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Walls and floors throughout the kitchen are soiled with a buildup of food and debris; particularly underneath and behind equipment and in the following areas: floors and walls on the main cook line; floors and walls in the ware-wash area; floors and walls in the prep sink area; and flooring and ceiling tiles in the mop sink area. Ceiling tiles and vents above the cook line and in the ware-wash area are soiled with dust and debris. Physical facilities shall be cleaned as often as necessary to keep them clean. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 13, 2026 · Original Source

1 - Inspection

May 21, 2025

Score 90

Official score: 90 · Understand this area’s scale

14 recorded violations

notedCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; No certified Food Protection Manager present. Must have a CFPM on site at all hours of operation. EHS recommends multiple employees obtain this certification. Obtain Serv Safe Food Protection Manager certification(s).

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 2-201.11(A-C)&(E)Permits, training, and postings

Official wording

Management; food & conditional employee; knowledge; responsibilities & reporting

Inspector’s notes

2-201.11(A-C)&(E); Priority; Employee health policy provided; but no employee signatures available for review; indicating the policy may have not been reviewed. Employees shall be knowledgeable of food-borne illnesses; their associated symptoms; and when not to report to work/be excluded. CDI - PIC to have all employees review and sign the health policy.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 2-501.11Other

Official wording

Procedures for responding to vomiting & diarrheal events

Inspector’s notes

2-501.11; Priority Foundation; Facility does not have written procedures for clean-up of vomiting and diarrheal events. CDI- Written procedures provided. Facility may use as is or adapt for their facility.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 5-205.11 (B)Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-205.11 (B); Priority Foundation; When prompted to prepare an ice bath for calibration of the thermometer; PIC obtained water from the handwashing sink. A handwashing sink may not be used for purposes other than handwashing. CDI - PIC educated on proper hand sink purposes; and cup of water dumped.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-302.11Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11; Priority; Three containers of raw beef stored above cooked chicken in the prep cooler on the cook line. Food shall be stored according to final cook temperature; and food shall be protected from cross contamination by separating raw food from ready-to-eat food. CDI - Food re-arranged.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-702.11Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-702.11; Priority; An employee observed washing and rinsing utensils in the three-compartment sink. No sanitizing step. Utensils and food-contact surfaces of equipment shall be SANITIZED before use after cleaning. The approved process is as follows: Wash; Rinse; SANITIZE. CDI - Utensils moved to be recleaned and sanitized using the dish machine. 4-602.11; Core; Ice machine baffle soiled with accumulation. Ice machines shall be cleaned at a frequency necessary to preclude accumulation of soil or mold. Clean ice machine.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Numerous TCS (Time/Temperature Control for Safety) foods holding above 41 F. TCS foods shall maintain 41 F or below. Refer to temperature chart. Multiple foods filled high above the fill line; and milk in the expo cooler stored on top of foods in the cooler; not inside of the cooler as required to maintain proper temperatures. CDI - All foods moved to be cooled rapidly in the walk-in cooler.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.19Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19; Priority Foundation; The following foods are held on time control from 11 AM - 3 PM (4 hour hold): beef; pork; boba; chicken; broth; bun (noodles); noodles; fried rice; and egg rolls. These foods are stored in various locations. Some foods are stored in the steam well in the expo area; and others are stored on the cook line. Facility has a food log; but no approved procedure available for review. If time without temperature control is used as the public health control for a working supply of potentially hazardous food (TCS food) procedures shall be prepared in advance; maintained in the food establishment; and made available to the regulatory authority upon request. Foods are check off on a daily log for time control. If continuing to use this log; the time the food is removed from temperature control/upon cooking completion shall be recorded on the log sheet. CDI - Education provided and PIC emailed TPHC procedures for use. Specifics MUST be provided on this sheet; as facility is holding numerous foods on time control.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-501.15Food temperature

Official wording

Proper cooling methods used; adequate equipment for temperature control

Inspector’s notes

3-501.15; Priority Foundation; Two tightly sealed bags of recently prepared brisket cooling in a prep cooler. When cooling: use smaller/thinner portions; cover loosely/catty-corner lids to facilitate heat transfer; and use rapid cooling equipment (walk-in cooler/freezer). Prep coolers are designed to keep foods cold; not to cool them. CDI - Brisket moved to cool in the walk-in cooler.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 4-203.11(B): Priority FoundationEquipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

4-203.11(B): Priority Foundation; When calibrated using ice water; facility's food thermometer measured 20 F. Food thermometers shall be accurate to 32 F +/- 2 degrees Fahrenheit. Food thermometer is inaccurate and needs to be replaced. VR - EHS will return to ensure a working food thermometer has been obtained.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 3-305.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11; Core; Numerous boxes and containers of food stored on the floor in the kitchen and in dry storage areas. Food shall be protected from contamination by storing the food at least 6 inches above the floor; in a clean; dry location; and where it is not exposed to splash; dust; or other contamination.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 3-304.12Equipment and utensils

Official wording

In-use utensils: properly stored

Inspector’s notes

3-304.12; Core; Utensils stored in ice water in the expo area. If stored in water; the water shall maintain 135 F or above. Container to be dumped. Store in-use utensils on a clean portion of the food preparation table or cooking equipment. The utensils and storage surface must be cleaned and sanitized every 4 hours.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-601.11(B) and (C)Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-601.11(B) and (C); Core; Thorough and more frequent cleaning is needed of the following areas/items mentioned below. All items soiled with accumulation; dust; dirt; debris; and encrusted grease deposits. This list includes but is not limited to the following: Walk-in cooler door; ice machine door (exterior); walk-in cooler fan guards; walk-in cooler ceiling above door; lowboy & reach-in freezer interiors (gaskets; floors; hinges); and all cooking equipment surfaces. Surfaces of equipment shall be kept free of an accumulation of dust; dirt; food residue and other debris. Surfaces of cooking equipment shall be kept free of encrusted grease deposits and other soil accumulations. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Walls and floors throughout the kitchen are soiled with a buildup of food and debris; particularly underneath and behind equipment and in the following areas: the flooring of stairs leading to dry storage; floors and walls on the main cook line; floors and walls in the dish area; floors and walls in the prep sink area; and flooring and ceiling tiles in the mop sink area. Ceiling tiles and vents above the cook line and in the dish area are soiled with dust and debris. Physical facilities shall be cleaned as often as necessary to keep them clean. Increase cleaning frequency.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, May 21, 2025 · Original Source

1 - Inspection

Jan 6, 2025

Score 93.5

Official score: 93.5 · Understand this area’s scale

9 recorded violations

notedCode 5-205.11 (B)Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-205.11 (B); Priority foundation; Observed a metal container filled with water stored in a handwashing sink. A handwashing sink may not be used for purposes other than handwashing. CDI - Container removed from sink basin.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-302.11Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11; Priority; A container of raw shrimp was stored above pitchers of drinks in the front prep cooler. Food shall be protected from cross contamination by separating raw animal foods during storage; preparation; holding; and display from: Raw and cooked ready-to-eat foods; and unless combined as ingredients raw animal foods shall be separated from each other such as beef; fish; lamb; pork; and poultry. This shall be accomplished by arranging each type of food in equipment so that cross contamination of one type with another is prevented. CDI - Container of raw shrimp moved to a lower section of the cooler.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-501.16 (A) (1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16 (A) (1); Priority; Two containers of cooked beef stored in the oven were holding at a range of 116-119F. TCS (time/temp control for safety) foods in hot holding shall be maintained at 135F or above. CDI - Beef was cooked less than 4 hours ago and was able to be reheated to adequate temperatures.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A) (2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B); Priority; Some of the TCS foods in the top section of a prep cooler; and a tray of rice placed aside for use throughout the day; were holding above 41F; see temperature table. TCS (time/temp control for safety) food in cold holding shall be maintained at 41F or less; except when time is used as the public health control. CDI - Prep cooler lid closed to help foods cool to safe temperatures; try of rice was voluntarily discarded. Repeat.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.19(B)(3)Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19(B)(3); Priority foundation; The foods under time holding did not have time labels for today; last day of time labeling written in log was 1/03/2025. Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. CDI - Correct time labels added to time log.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 3-305.11Contamination

Official wording

Contamination prevented during food preparation; storage & display

Inspector’s notes

3-305.11; Core; Observed a package of onions stored on the floor. Food shall be protected from contamination by storing the food: At least 6 inches above the floor; In a clean; dry location; and where it is not exposed to splash/dust/other contamination. CDI - Onions were moved to a container off the floor.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 3-304.12 (F)Equipment and utensils

Official wording

In-use utensils: properly stored

Inspector’s notes

3-304.12 (F); Observed utensils stored in a container with room-temperature water. Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. CDI - Container and utensils removed.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-903.11 (B)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11 (B); Core; Observed several plastic and metal food containers stacked together while wet above prep sinks and 3-compartment sink. Clean equipment and utensils shall be stored: In a self-draining position that allows air drying; and covered or inverted. CDI - Containers removed and separated for air drying and drainage.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 6-501.12Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12; Core; Observed buildup of debris under the shelves in the walk-in cooler. Physical facilities shall be cleaned as often as necessary to keep them clean. Clean under shelving. 6-501.11; Core; Observed extensive damage to one of the stairs leading to the upstairs storage area and a missing vent cover leading into the wall vent. Physical facilities shall be maintained in good repair. Repair these areas before the next inspection.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 6, 2025 · Original Source

1 - Inspection

Jun 27, 2024

Score 95.5

Official score: 95.5 · Understand this area’s scale

5 recorded violations

majorCode 2-301.15Handwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.15; Priority Foundation; Observed a food employee cleaning their hands in a food prep sink. Food employees hall clean their hands in a handwashing sink and may not clean their hands in a sink used for food preparation or warewashing; or in a service sink or a curbed cleaning facility used for the disposal of mop water and similar liquid waste. CDI - PIC had food employee wash hands in handwashing sink.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

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minorCode 5-202.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-202.12; Core; A handwashing sink in one of the bathrooms is not reaching 100F. A handwashing sink shall be equipped to provide water at a temperature of at least 100F through a mixing valve or combination faucet. Adjust sink to provide warmer water.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode 3-501.16 (A)(2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A)(2) and (B); Priority; Some TCS foods in the walk-in cooler were holding above 41F. TCS (time/temp control for safety) food in cold holding shall be maintained at 41F or less; except when time is used as the public health control. CDI - Ice bags were added to containers to allow for rapid cooling.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 3-501.13Food temperature

Official wording

Approved thawing methods used

Inspector’s notes

3-501.13; Priority Foundation; Observed bags of thawing; cooked meats placed on a shelf at room temperature. TCS food shall be thawed: under refrigeration that maintains the food temperature at 41F or less; or completely submerged under running water at a temperature of 70F or below; with sufficient velocity to agitate and float off loose particles in an overflow; and for a period of time that does not allow ready-to-eat food to rise above 41F. CDI - Bags of food were moved to refrigerator to thaw properly.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 4-602.13Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13; Core; Some of the shelves and the floor of the reach-in freezer had soil buildup on their interior surfaces. Nonfood-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. Clean these areas.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jun 27, 2024 · Original Source

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