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Restaurant · Wake County, NC

Pollo Campero

8300 Litchford Rd

Last inspected Jan 6, 2026 · View Map ↗ · Compare ↗

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Score 93.5

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

3 inspections

1 - Inspection

Jan 6, 2026

Score 93.5

Official score: 93.5 · Understand this area’s scale

12 recorded violations

notedCode 5-202.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-202.12; Core - (REPEAT) Hot water did not exceed 65F in at least one handsink (by side entrance door off kitchen)...Provide at least 100F water at handsinks...Increase hot water to at least 100F at handsinks.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-401.11Food temperature

Official wording

Proper cooking time & temperatures

Inspector’s notes

3-401.11; Priority - (REPEAT) Final cook temperatures of several large; thick pieces of fried chicken were below 165F (as low as 141F)...Raw chicken shall be cooked to 165F or above throughout entire product for 15 seconds...CDI by continuing to cook chicken until it reached proper temperature. NOTE: Train workers on how to check temperatures of chicken with calibrated thermometer to ensure they are cooked properly. During inspection; workers did not check temperatures of chicken pieces until prompted to do so.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1); Priority - One large piece of chicken in hot holding unit was 122F...After properly cooking or reheating; hot TCS* foods shall be maintained at 135F or above throughout entire product...CDI by voluntarily discarding chicken piece.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.16 (A) (2) and (B)Food temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B); Priority - Many TCS* foods in walk-in cooler were above 41F (see temperature chart). Person in charge (PIC) stated that about 1.25 hours before inspection; there was a delivery of food and at the same time; workers thoroughly cleaned the walk-in cooler interior; leaving the cooler door open for a time...Unless actively preparing food or properly cooling; cold TCS* foods shall be kept at 41F or less...CDI by opening walk-in freezer door to rapidly cool down food in cooler. NOTE: During deliveries or cleaning of walk-in cooler; keep the cooler door closed as much as possible with vinyl strips kept hanging down; covering cooler door opening. Consider opening walk-in freezer door during deliveries and cleaning to maintain cooler air at 41F or less at all times.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.19 (A) (1)Other

Official wording

Time as a Public Health Control; procedures & records

Inspector’s notes

3-501.19 (A) (1); Priority Foundation - Establishment uses time as a public health control for cole slaw; hot foods in steam table and in other hot holding unit with portioned foods in smaller containers; but written procedures provided do not meet the Rules. Time stamps with 4 hour hold time were provided by cole slaw and other foods on time control...Written procedures for time as a public health control shall be prepared in advance; maintained in the establishment; and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C)...CDI by providing TPHC template to complete by end of inspection.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 7-204.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-204.11; Priority - Quaternary ammonium sanitizer (QA) concentrate (dark pink liquid) in spray bottle labeled as a sanitizer had concentration greater than 400 ppm (test strip turned blue)...Sanitizers shall not exceed concentration requirements (150-400 ppm for type of quaternary ammonium sanitizer used)...CDI by diluting the QA sanitizer in spray bottle to proper concentration.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core - Many flat sheet pans were stacked together while wet...Cleaned equipment and utensils shall be stored in a self-draining position that allows air drying...Separate sheet pans and completely air dry before stacking.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-903.11(A)(C)Equipment and utensils

Official wording

Single-use & single-service articles: properly stored & used

Inspector’s notes

4-903.11(A)(C); Core - Some boxes of clean disposable food containers had accumulation of food crumbs and debris at box bottoms. In storage; some disposable aluminum pans had uncovered food contact surfaces...Single service disposable food/beverage containers shall be stored in clean; dry location where they are not exposed to splash; dust; or other contamination...Do not store disposable containers where they can be contaminated with food debris; and cover or invert aluminum pans in storage.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - (REPEAT) Several wire shelves were rusty and worn; and several plastic doors on chicken holding units were cracked/damaged...Food service equipment shall be kept in good repair...Replace equipment with similar approved equipment. 4-502.11 (A) and (C); Core - (REPEAT) Several metal sheet pans had holes in them; ice bucket was cracked; and dispensing tongs had cracked vinyl handles...Food service utensils shall be kept in good repair...Discard damaged items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.17Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

5-501.17; Core - (REPEAT) No covered receptacle was in women's bathroom...A toilet room used by females shall be provided with a covered receptacle for sanitary disposal...Provide required covered waste receptacle for this bathroom.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.113Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

5-501.113; Core - A few side doors on outside dumpsters were open...Outside trash/recycling receptacles shall be have tight-fitting lids and doors...Keep dumpster doors closed when not in use. 5-501.114; Core - One outside dumpster drain hold had no plug...Trash/recycling receptacles with drains shall have plugs in place...Contact solid waste company to provide plug for dumpster.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core - (REPEAT) Several floor tiles were missing/damaged under and around cooking equipment; and some holes were in kitchen walls. Grout was missing between many kitchen floor tiles...Physical facilities shall be kept in good repair...Replace missing/damaged tiles; tile grout and seal wall holes.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 6, 2026 · Original Source

1 - Inspection

May 20, 2025

Score 91

Official score: 91 · Understand this area’s scale

12 recorded violations

notedCode 2-301.12Handwashing

Official wording

Hands clean & properly washed

Inspector’s notes

2-301.12; Priority - Observed worker wash hands at handsink but did not use soap (because no soap was available at handsink). Also; another worker handled soiled utensils/equipment at dish machine area and then proceeded to handle clean utensils without washing hands in between...After contaminating hands in any way; after removing soiled gloves; after using the restroom; etc.; hands must be washed (after removing any gloves on hands)...CDI by having workers properly wash hands as required.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 5-202.12Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

5-202.12; Core - Hot water did not exceed 74F in at least one handsink...Provide at least 100F water at handsinks...Increase hot water to at least 100F at handsinks. 5-205.11 (A); Priority Foundation - Handsink by drive-through was blocked by a step stool; where an employee could not use knee lever to turn handsink on... A handwashing sink shall be maintained so that it is accessible at all times for employee use...CDI by removing step stool from in front of handsink. 5-301.11; Priority Foundation - No soap was available at 3 handsinks. When soap was provided; later during the inspection; soap was removed from the dispensers...Soap shall be provided at all handsinks or group of adjacent handsinks at all times...CDI by providing soap at all handsinks. NOTE: When soap runs out at a handsink; it must be replaced immediately. If necessary; provide pump soap obtained from a local grocery store to maintain soap at handsinks OR use dish soap in a squeeze bottle or similar container.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 3-302.11(A)(1)Other

Official wording

Food separated & protected

Inspector’s notes

3-302.11(A)(1); Priority - Containers of raw chicken breading wash was stored in walk-in cooler above ready-to-eat foods...Foods shall be stored according to final cook temperatures and to prevent cross-contamination...CDI by properly storing chicken breading wash.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation - (REPEAT) Several stacked food containers were stored as clean but had food debris in them and/or old sticker residues on exteriors (sticker residue on container exteriors can stick to interiors of containers stacked on top)...Equipment and utensils food-contact surfaces shall be clean to sight and touch...CDI by placing soiled items at utensil washing area. 4-703.11; Priority - After being washed and rinsed at 3-compartment sink; worker only briefly dipped sheet pan in approved quaternary ammonium sanitizer...After being washed and rinsed; equipment/utensil food contact surfaces shall be sanitized for at least one minute in quaternary ammonium sanitizer used...CDI by leaving utensils in sanitizer for proper contact time.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-401.11Food temperature

Official wording

Proper cooking time & temperatures

Inspector’s notes

3-401.11; Priority - Large piece of fried chicken was cooked to an internal temperature of 122F...Raw chicken shall be cooked to 165F or above throughout entire product for 15 seconds...CDI by continuing to cook chicken until it reached proper temperature. NOTE: Train workers on how to check temperatures of chicken to ensure they are cooked properly.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-403.11 (C)Food temperature

Official wording

Proper reheating procedures for hot holding

Inspector’s notes

3-403.11 (C); (D); Priority - Commercially sealed bags of rice were reheated to 113-126F before placing in hot holding cabinet...Commercially processed; ready-to-eat food such as rice shall be reheated to 135F throughout entire product within 2 hours before hot holding...CDI by continuing to reheat rice in reheating unit.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 7-102.11Chemicals

Official wording

Toxic substances properly identified stored & used

Inspector’s notes

7-102.11; Priority - One spray bottle with blue liquid was not labeled...Working containers of chemicals; sanitizers; etc. shall be labeled with common name of product inside...CDI by labeling spray bottle. 7-201.11; Priority - Spray bottle with degreaser (?) was stored above clean sheet pans...Chemicals shall be stored below and away from clean equipment and utensils...CDI by properly storing spray bottle.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
notedCode 3-304.14(E)Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14(E); Core - Observed bucket of sanitizer stored above disposable beverage/lids by cash register...Buckets of sanitizer shall be stored to prevent contamination of food; clean equipment/utensils and disposable food/beverage items...Store sanitizer bucket below and away from disposable items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-901.11 (B)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-901.11 (B); Observed worker use cloth towel to dry dishes/utensils that were just washed/sanitized...After cleaning and sanitizing; equipment and utensils may not be cloth dried...CDI by discontinuing using cloth towel to dry wet dishes/utensils. 4-903.11(A); (B) and (D); Core - (REPEAT) Many metal food containers were stacked together while wet. Some dishes on storage shelves had food contact sides up and unprotected. Handsink in dishwashing area was right next to shelves used for clean utensils/equipment; with no splash guard between handsink and shelves. Soiled sheet pans were stored on shelves above clean sheet pans...Cleaned equipment and utensils shall be stored in a self-draining position that allows air drying; covered and inverted and stored to prevent contamination...Air dry all utensils before stacking them together; cover or invert clean dishes/utensils and place splash guard between handsink and shelves used for clean utensils. Do not store clean utensils/pans under soiled utensils to prevent contamination.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-501.11Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11; Core - Some wire shelves were rusty and worn. Several plastic doors on chicken holding units were cracked/damaged...Food service equipment shall be kept in good repair...Replace equipment with similar approved equipment. 4-502.11 (A) and (C); Core - Some metal sheet pans had holes in them...Food service utensils shall be kept in good repair...Discard damaged items.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.17Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

5-501.17; Core - (REPEAT) No covered receptacle was in women's bathroom...A toilet room used by females shall be provided with a covered receptacle for sanitary disposal...Provide required covered waste receptacle for this bathroom.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 6-501.11Cleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.11; Core - Several floor tiles were missing/damaged under cooking equipment; and some holes were in kitchen walls...Physical facilities shall be kept in good repair...Replace missing/damaged tiles and seal wall holes.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, May 20, 2025 · Original Source

1 - Inspection

Dec 17, 2024

Score 94

Official score: 94 · Understand this area’s scale

9 recorded violations

notedCode 2-102.12 (A)Permits, training, and postings

Official wording

Certified Food Protection Manager

Inspector’s notes

2-102.12 (A); Core; The person in charge is not a certified food protection manager. The person in charge shall be a certified food protection manager who has shown proficiency of required information through passing a test that is part of an accredited program. Ensure the person that is left in charge is a certified food protection manager. CDI- Emailed PIC a website link of current accredited CFPM courses.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 6-301.14Handwashing

Official wording

Handwashing sinks supplied & accessible

Inspector’s notes

6-301.14; Core; Both restrooms were lacking a handwashing sign for employees. A sign or poster that notifies food employees to wash their hands shall be provided at all handwashing sinks used by food employees and shall be clearly visible to food employees. CDI- Signage provided.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 4-601.11 (A)Cleaning and sanitizing

Official wording

Food-contact surfaces: cleaned & sanitized

Inspector’s notes

4-601.11 (A); Priority Foundation; Metal food containers found stored as clean still had food or sticker residue in/on them. Equipment food-contact surfaces and utensils shall be clean to sight and touch. CDI- Soiled utensils were sent back to dish to be cleaned and sanitized.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1) ; Priority; Two packs of cooked rice found in hot box with internal temperatures of 85F-90F. TCS foods shall be maintained at 135F or above for hot holding. CDI- Foods were reheated to above 165F prior to placing back in hot holding equipment.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 3-501.17Food source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

3-501.17; Priority Foundation; Cooked and cooled bone-in chicken found in the walk-in cooler with a date label of 12/16-12/28. Feta cheese found in the walk-in cooler with a date label of 12/16-12/30. These are TCS foods and should have a datemark that does not exceed 7 days at 41F or below. The day of preparation shall be counted as Day 1. PIC stated that these foods only hold a few days before being sold or served. CDI- Foods were prepared yesterday and datemarking was adjusted.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; Several metal containers stored as clean were stacked together while still wet. Cleaned equipment and utensils shall be stored in a self-draining position that allows air drying. Air dry all utensils before stacking them together.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 4-302.14Cleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

4-302.14; Priority Foundation; There is no testing kit available in the store for the quat sanitizer solution and for the chlorine chemical in packets that are occasionally used for sanitizer. A test kit or other device that accurately measures the concentration in mg/L (ppm) of sanitizing solutions shall be provided. CDI- Test strips were ordered during the inspection and will be on the next truck delivery. 4-501.14; Core; Sanitizing basin is greasy and not clean at the 3-compartment sink. Components of sinks; basins; and other receptacles used for washing and rinsing equipment; utensils; or raw foods; or laundering wiping cloths shall be cleaned at a frequency necessary to prevent recontamination of clean items and at least every 24 hours. Increase the cleaning frequency to the 3-compartment sink.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 4-602.13Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13; Core; Cleaning is needed on exterior of equipment in the back prep area. Nonfood-contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil residues. Frequent cleaning is needed throughout the day on exterior of equipment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 5-501.17Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed; supplied & cleaned

Inspector’s notes

5-501.17; Core; There is no covered receptacle in the female restroom. A toilet room used by females shall be provided with a covered receptacle for sanitary napkins. Please obtain a trash can with a lid for ladies room.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Dec 17, 2024 · Original Source

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