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Santa Clara County, CA

Andersen Bakery

270 Great Mall Dr

Last inspected Sep 8, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

6 inspections

Follow-Up Inspection

Sep 8, 2026

Pass

2 recorded violations

criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

In the countertop hot hold unit, chicken curry buns and hot dogs buns measured between 74F and 76F. Unit setting observed set to approximately 130F; However, unit itself does not appear to be dispensing much heat. Per the PIC, chicken and hot dog buns had been delivered this morning, at approximately 9:00 AM, placed into the unit, and maintained inside since. [CA] Potentially hazardous foods subjected to temperature control shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. [COS] Chicken curry buns and hot dog buns were voluntarily condemned and discarded due to time and temperature abuse.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K48Other

Official wording

Plan review

Inspector’s notes

Facility has installed a countertop hot hold unit without approval from Santa Clara County Environmental Health. [CA] Submit plans for the installation/addition of new equipment to DEH Plan Check at dehplancheck@deh.sccgov.org Plan check requirements to be emailed to the assistant manager.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Santa Clara County Department of Environmental Health, Sep 8, 2026 · Original Source

Follow-Up Inspection

Aug 24, 2026

Conditional Pass

3 recorded violations

minorCode K24Permits, training, and postings

Official wording

Person in charge present and performing duties

Inspector’s notes

Facility lacks any form of active managerial control. Manager and assistant manager were both not present. *Note: Called assistant manager, Rosalva, and discussed. Per Rosalva, Monday is here day off, and the employees do not listen to her instructions if she is not present. Employees present stated that the managers themselves do not enforce discarding the potentially hazardous foods every 4 hours. [CA] A “person in charge” who is responsible for operation of facility shall be present at the food facility during all hours of operation.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Observed the time log for potentially hazardous buns/pastries (meat, vegetable curry, cream cheese, etc.) properly filled out with start and end (discard) times, dated 8/24/2026. However, upon investigation of the front customer self service area and the area behind the front sneeze guard paneling: hot dog buns, chicken curry buns, vegetable curry buns, and assorted cream cheese pastries measured between 73F and 75F. Employees initially stated items had been removed from the walk-in cooler less than 5 minutes prior. However, upon being shown the temperature of the items, employees admitted that items had been removed from the walk-in cooler at 10AM this morning, maintained in ambient, had filled out the time logs including "discard" times, but had not discarded items per TPHC protocol. Current time of inspection was 2:17PM. Facility failed to provide written procedures for TPHC. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Instructed employees to voluntarily condemn and discard all meat, cream cheese, and custard buns subjected to time as a public health control that had been maintained in ambient for greater than 4 hours.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

On a tray at the prep area, meat buns and cream cheese pastries measured between 69F and 72F. Employee maintains that she had taken them out of the walk-in cooler 7 minutes prior. Upon being questioned, employee stated that items had been delivered around 7 AM in the morning, left on ambient in speed racks, and then relocated into the walk-in cooler when employees arrived at 8:30AM. *Note: Ambient of the walk-in cooler measured 38F via probe. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. *Note: Called assistant manager and instructed that upon delivery in the morning, the delivery people who deliver potentially hazardous pastries must immediately place them into the walk-in cooler. [SA] Items were time marked to be served or else discarded within the next 2 hours.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Aug 24, 2026 · Original Source

Routine Inspection

Aug 18, 2026

Conditional Pass

3 recorded violations

criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

On a rolling speedrack at the back of the kitchen, a sheet pan of raspberry cream cheese pastries measured 75F while maintained out in ambient. Per the PIC, they had been delivered at 7AM this morning and maintained in ambient. Current time of inspection was 2:03PM. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. [COS] Raspberry cream cheese pastries were voluntarily condemned and discarded due to time and temperature abuse.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Meat and cream cheese buns/pastries maintained at the customer self service area and behind sneeze guards at the front service counter subjected to time as a public health control did not have their time logs filled out. Observed various types of cream cheese pastries and several meat buns offered for sale after the four-hour time limit; Per staff, items had been placed out for opening at 10AM; Current time of inspection was 2:09PM. Assistant manager stated that she was aware of 4-hour discard policy for meat buns, but was unaware of discard requirements for cream cheese/custard buns/pastries. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Cream cheese pastries and meat buns were voluntarily condemned and discarded.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Santa Clara County Department of Environmental Health, Aug 18, 2026 · Original Source

Routine Inspection

May 25, 2026

Pass

8 recorded violations

minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Paper towels maintained in a stack provided outside of the dispenser at the hand sink at the front service line. Brown staining observed on the side of the stack of paper towels. [CA] Single-use sanitary towels shall be provided in dispensers to prevent contamination; heated-air hand drying device may be substituted for single-use towels.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

Non-food grade plastic bin is being used to store bread intended for sandwiches at the side service counter. Labeling on bin states "for commercial use, ideal for tool and toy storage". [CA] Discontinue the use of non-food grade containers to store food.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Employee personal food stored over ingredients and foods intended for customer consumption in the prep cooler to the left of the ice machine. [CA] Employee personal food shall be stored underneath or separate from foods intended for customer consumption.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Various cream and custard buns measured between 73F and 75F while maintained out of temperature control on sheet pans maintained in rolling metal cabinet units located at the back kitchen. Per the manager, items had been delivered in a refrigerated truck approximately 45 minutes prior, and staff are supposed to immediately relocate the items to the walk-in refrigerator but had forgotten to do so today. *Note: Aforementioned items are not subjected to time as a public health control upon delivery. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. [COS] Aforementioned foods were relocated to the walk-in refrigerator.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Facility is properly following time as a public health control procedures for various cream, custard, and meat buns maintained out of temperature control at the front service line and inside the clear display case, but lack written SOP's. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. *Note: Manager states that she will email written SOP's. Business card provided. Per manager, items are subjected to TPHC from 10AM-2PM, discarded, and then the next batch (taken out of the walk-in refrigerator) is subjected to TPHC from 2PM-6PM. Manager states that no potentially hazardous baked items are sold after 6PM.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Employee observed handling cash, put on gloves, then proceeded to handle baked goods. No direct contamination observed. [CA] Employees shall wash their hands in all of the following scenarios: (1) Immediately before engaging in food preparation, including working with nonprepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) After using the toilet room. (4) After caring for or handling any animal allowed in a food facility pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation, as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat food. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Accumulation of black, mold-like substance on the interior panels of the ice machine. [CA] Food contact surfaces shall be cleaned regularly at a rate sufficient to preclude buildup. [COS] Employees sanitized interior panels.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K34Cleaning and sanitizing

Official wording

Warewash facilities: installed/maintained; test strips

Inspector’s notes

Chlorine test strips could not be provided. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, May 25, 2026 · Original Source

Routine Inspection

Oct 21, 2025

Pass

6 recorded violations

minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Restroom door has a broken slef closure device. [CA] Replace or repair restroom door self closure. MOP WAS LEFT IN A MOP BUCKET. [CA] After use, mops shall be placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

ICE SCOOP WAS LEFT INSIDE THE ICE MACHINE AND SCOOP HANDLE WAS TOUCHING THE ICE. [CA] Store scoop handle in a way that it will not touch ice or store it outside in a container. [COS] PIC stored the scoop out side in a container.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

HAND WASHING SINK IN THE DELI AREA HAD PAPER TOWEL BUNDLE AND PUMP SOAP IN IT. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times. HAND WASHING SINK INSIDE THE RESTROOM LACK SOAP DISPENSER. [CA] Provide handwashing cleanser in dispenser at handwash stations at all times.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K40Cleaning and sanitizing

Official wording

Wiping cloths: properly used, stored

Inspector’s notes

USED WIPING CLOTH WAS LEFT AT THE FOOD PREP TABLE. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

GRIME BUILDUP ON A SANDWICH MAKER AND HANDLES OF A FOOD PREP COOLER. [CA] Clean the exterior of equipment more frequently to prevent cross contamination.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

HALF & HALF AT THE COFFEE BAR LACK TIME MARKING. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] PIC ADDED HALF & HALF IN TO A TPHC LIST WITH BAKED ITEMS.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Santa Clara County Department of Environmental Health, Oct 21, 2025 · Original Source

Routine Inspection

Dec 12, 2024

Pass

6 recorded violations

minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

Holes in flooring and walls in back prep area. [CA] Repair the wall and floors with a durable, smooth, nonabsorbent, and easily cleanable surface. Accumulation of debris on floors throughout prep area. [CA] Floors in food preparation area shall be kept clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Measured hot dog bun at 108F and empanada at 108F in hot hold display unit. Foods have been in unit for less than two hours. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [SA] Foods were time marked from 10:30AM-2:30PM. Note: If facility will use time as a public health control (TPHC), foods shall be time marked and standard operating procedures shall be completed and available.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K40Cleaning and sanitizing

Official wording

Wiping cloths: properly used, stored

Inspector’s notes

Wiping cloths stored on counters. Measured chlorine at 0 ppm in wiping cloth bucket. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Utensils and equipment stored directly underneath paper towel dispenser and next to soap dispenser where they are exposed to splash from handwashing. [CA] Properly store utensils and equipment in a clean and sanitary manner.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

No soap at handwash sink next to three compartment sink. [CA] Provide handwashing cleanser in dispenser at handwash stations at all times. Paper towels not stored in dispenser at handwash station near register. [CA] Single-use sanitary towels shall be provided in dispensers at all times.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

Accumulation of debris on shelving throughout facility. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Dec 12, 2024 · Original Source

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