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Santa Clara County, CA

Devil & Angel @ Great Mall

447 Great Mall Dr # 172

Last inspected May 11, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

5 inspections

Follow-Up Inspection

May 11, 2026

Pass

1 recorded violation

minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

At the hand wash facility at the front corner of the facility (directly adjacent to the preparation sink), the paper towel dispenser observed empty. [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels. [COS] Employee restocked paper towels.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, May 11, 2026 · Original Source

Routine Inspection

Apr 30, 2026

Conditional Pass

7 recorded violations

criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Pistachio and heavy cream mix measured 56F while maintained in a melted ice bath at the front service line. Per staff, item had been taken out of refrigeration approximately 2.25 hours prior. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. [COS] Employees replaced ice bath and stirred mixture. Mixture remeasured at 41F after approximately 30 minutes.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Employee observed using their personal phone, then attempted to resume food preparation before being stopped. Employee observed utilizing their personal phone, then donned gloves and attempted to resume food preparation before being stopped. [CA] Employees shall wash their hands in all of the following scenarios: (1) Immediately before engaging in food preparation, including working with nonprepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) After using the toilet room. (4) After caring for or handling any animal allowed in a food facility pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation, as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat food. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands. [COS] Employees properly washed their hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

*REPEAT VIOLATION* Cooked boba pearls subjected to time as a public health control observed labeled with a time sticker stating "4PM-8PM". However, current time of inspection was 3:45PM. Per employees, boba pearls had been cooked at 3:30PM. Corn dog batter subjected to time as a public health control lacked time labeling. Per employees, corn dog batter had first contacted a hot dog at 2:30PM. *Note: Contact of hot dog renders batter a potentially hazardous food. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Items were properly time labeled.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

Prep sink at the front service line is incapable of outputting hot water. Water measured 72F from the faucet. Three compartment sink and prep sink at the back kitchen are capable of outputting water at a maximum of 117F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks. [COS] Manager turned on diverter valve for the prep sink at the front service line. Hot water re-measured at greater than 120F. *Note: Hot water violation for prep sink at the back kitchen and three compartment sink remain uncorrected.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
criticalCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Employee observed skipping the sanitizing step during warewashing. Per staff, they ran out of bleach. Facility lacks any form of sanitizer on-site. [CA] Facility shall maintain sanitizer on-site available for use at all times that the facility is in operation. Manual sanitization shall be accomplished in the final sanitizing rinse by contacting a chlorine solution of 100 PPM concentration for at least 30 seconds or by contacting a quaternary ammonium solution of 200 PPM concentration for at least 60 seconds. [COS] Manager left and returned with a bottle of bleach. ____________ Minor violation: Accumulation of pink, mold-like growth on the upper interior panel of the ice machine. No direct contamination observed. [CA] Clean and sanitize interior of ice machine at a rate sufficient to preclude mold-like growth/buildup.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

Hand sink at the left-side of the front service line (oriented facing into the facility) observed slow draining. No overflow observed. [CA] Repair plumbing and maintain in good repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

*REPEAT VIOLATION* 1. Facility could not provide a valid, five-year (manager's) food safety certificate. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. 2. Back of the house employee could not provide a food handler card. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Santa Clara County Department of Environmental Health, Apr 30, 2026 · Original Source

Routine Inspection

Nov 24, 2025

Pass

2 recorded violations

criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

*REPEAT VIOLATION* Cooked boba pearls that are subjected to time as a public health control lacked time markings. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review. [COS] Boba pearls labeled with time markings.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

*REPEAT VIOLATION* Handwash sink in the front right corner of the service area partially obstructed with a rolling cart. Wall-mounted dispenser lacked paper towels. *Note: Packets of paper towels available on dry storage shelves nearby. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times. Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels. [COS] Handwash sink unobstructed. Paper towels restocked.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Nov 24, 2025 · Original Source

Follow-Up Inspection

Aug 18, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Aug 18, 2025 · Original Source

Routine Inspection

Aug 14, 2025

Conditional Pass

10 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Raw shell eggs stored over milk, water, and french fries in the walk-in cooler. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

Prep sink in the front area's faucet is leaking. [CA] Repair and maintain.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Open can of redbull observed in the walk-in cooler. Per an employee, it is her personal drink. [CA] Employees shall drink from containers with tight fitting lids and straws to prevent possible contamination of food/food contact surfaces.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Two metal containers of cooked boba pearls are on TPHC, per the PIC (person in charge). Containers lacked time labels. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours, and written procedures shall be readily available for review.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

Three compartment sink is capable of outputting water at a maximum of 105F, as measured during time of inspection. Front prep sink is capable of outputting water at a maximum of 108F, as measured during time of inspection. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

1. Handles of scoops for bulk food in direct contact with food. One of the handles has broken off and is missing. Cup used as scoop in ice machine. [CA] Use handles with scoops, and keep scoops out of food to prevent contamination. 2. Prep sink in the back next to the walk-in cooler observed to be filled with employee belongings. [CA] Prep sink shall remain unobstructed for use.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

Facility lacks a food safety certificate. One employee's food handler card could not be provided upon request. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire. Food handler cards must be available upon request at all times.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode K38Facility maintenance

Official wording

Adequate ventilation/lighting; designated areas, use

Inspector’s notes

Large amount of grease buildup on hood screens above the fryer. [CA] Clean and maintain to provide adequate ventilation of heat/grease.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Hand wash sink in the back prep area in front of the walk-in observed to be filled and thus obstructed with 3+ stacked 5 gallon plastic containers. Hand wash sink in the left corner of the front prep area observed to be fully obstructed with a cart and two tea dispensers. *Note: Hand wash sink in the far right corner of the front prep area, next to the prep sink, was available for use Employee cutting cheese in the back prep area states that she removes the 5 gallon plastic containers from inside the hand sink basin, OR washes her hands in the 3 compartment sink when she needs to wash her hands. [CA] Hand wash sinks shall remain unobstructed and thus usable during all hours that a food facility is in operation. The three compartment sink shall not be used for hand washing.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

1. Hot dogs and mozzarella cheese on sticks measured 55F in the under-counter cooler unit next to the fryer. Per the PIC, these items were taken out and prepped prior to putting them into the under-counter cooler less than 2 hours prior. Ambient of the unit measured 54F. *NOTE: Refrigeration equipment MUST be capable of holding potentially hazardous foods at or below 41F. 2. Two large blocks of mozzarella cheese measured 51F on cardboard boxes outside of the walk-in. Per an employee, she took them out of the walk-in 10 minutes ago to start prepping. No active prep of these cheese blocks observed. 3. Pistachio and heavy cream mix measured 72F while sitting in a metal container on the front counter near the register. Per an employee, it was made 1 hour prior. [CA] PHF shall be held at or below 41F, OR at or above 135F to prevent the growth of bacteria. [COS] Hot dogs and mozzarella cheese on sticks relocated to the walk-in cooler. Mozzarella cheese blocks relocated to walk-in cooler. Pistachio and heavy cream mix to be used or discarded within 4 hours of first mixing (3 hours from the time of inspection).

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Aug 14, 2025 · Original Source

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