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Santa Clara County, CA

Cold Stone Creamery

102 Dixon Rd

Last inspected Jul 7, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

2 inspections

Routine Inspection

Jul 7, 2026

Pass

4 recorded violations

minorCode K47Permits, training, and postings

Official wording

Signs posted; last inspection report available

Inspector’s notes

The health permit was not observed posted in public view. [Corrective Action] Post the current and valid health permit in public view.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Observed the water for the dipper well not turned on while having ice cream scoops inside. [Corrective Action] Ensure water for the dipper well is turned on while utensils are inside.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K43Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed, supplied, cleaned

Inspector’s notes

Observed toilet paper dispenser empty. Loose rolls of toilet paper were available nearby. [Corrective Action] Ensure toilet paper dispenser is always stocked.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

1. Paper towel dispensers at the handwash sink at the service area, back area and restroom were observed empty. Loose roll of paper towels were available nearby. [Corrective Action] Ensure paper towel dispensers are always stocked. 2. The handwash sink at the back area was observed partially blocked by a ladder. [Corrective Action] Ensure the handwash sink is easily accessible at all times.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Jul 7, 2026 · Original Source

Routine Inspection

Jun 4, 2025

Pass

5 recorded violations

minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

1. Facility lack manager's Food Safety Certificate. [Corrective Action] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. 2. Employee lack Food Handler's Card. [Corrective Action] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Water for the dipper well was not turned turn. [Corrective Action] Ensure water for the dipper well is turned on.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

Heavy dust accumulation on the vent screen on the ceiling by the restroom door. [Corrective Action] Thoroughly clean and maintain clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K47Permits, training, and postings

Official wording

Signs posted; last inspection report available

Inspector’s notes

1. The health permit observed not posted in public view. [Corrective Action] Post the current valid health permit in public view. 2. Lack of handwashing signage in the restroom. [Corrective Action] A sign or poster that notifies food employees to wash their hands shall be posted at all handwashing stations used by food employees.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
criticalCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

1. MAJOR. Handwash sink next to the 3 compartment sink observed blocked by a ladder. Cleaning supplies observed stored in the handwash sink next to the ice cream machine. [Corrective Action] Ensure handwash sinks are easily accessible at all times. Re-locate the ladder. Remove any items from the handwash sink. [Suitable Alternative] Employees wash their hands at the handwash sink at the service area. 2. Empty paper towel dispensers observed at the service line and in the restroom. Loose paper towels were available on top of the paper towel dispenser. [Corrective Action] Ensure paper towels are dispensed from the paper towel dispenser.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Jun 4, 2025 · Original Source

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