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Santa Clara County, CA

Pho Dang

779 Story Rd # 10

Last inspected Jul 15, 2026 · View Map ↗ · Compare ↗

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Pass

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Routine Inspection

Jul 15, 2026

Pass

7 recorded violations

minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

1. Observed rust inside the ice machine. Equipment may not be NSF or ANSI certified. [Corrective Action] Ensure restaurant equipments are commercial quality and is certified NSF or ANSI. 2. Sugarcane machine does not appear to be commercial quality. [Corrective Action] Ensure restaurant equipments are commercial quality and is certified NSF or ANSI.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

1. Observed cardboards used to line shelvings. [Corrective Action] Discontinue using cardboards to line shelvings. 2. Vietnamese style foam boxes used to store products in the kitchen, dry storage room and walk-in freezer. [Corrective Action] Discontinue using Vietnam style foam boxes to store products. Use commercial grade containers that are durable, smooth and cleanable. 3. Observed deteriorated plastic protective lining on the shelvings in the kitchen. [Corrective Action] Remove the remaining plastic protective lining from the shelvings.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K19Food temperature

Official wording

Consumer advisory for raw or undercooked foods

Inspector’s notes

Lack of consumer advisory for raw meat items on the menu. [Corrective Action] Provide a consumer advisory for meat items that are raw or undercooked.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Observed the dry storage room to be unorganized and many boxes stacked and stored directly on the floor. [Corrective Action] Re-organize the dry storage room so that items can be easily reached and retrieved.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Observed meat defrosting in a container of water. [Corrective Action] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

1. Observed packages of raw chicken and raw beef stored above condiments and vegetables in the walk-in cooler. [Corrective Action] Store raw meat at the bottom shelving. 2. Observed bags of sugar stored directly on the floor near the dry storage room. [Corrective Action] Store all foods at least 6 inches above the floor on approved shelving.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

1. MAJOR. Bean sprouts on top of the 2 door reach-in cooler was measured at 60 degrees Fahrenheit. Per PIC, bean sprouts were taken out of refrigeration at 11:00 AM and are normally discarded after 2.5 hours and are replaced. [Corrective Action] Maintain Potentially Hazardous Foods at or below 41 degrees Fahrenheit. If maintaining bean sprouts on time, provide a timer or discard time. [Suitable Alternative] Employee voluntarily discarded bean sprouts into the trash bin. 2. Multiple food items in the 2 door prep cooler were measured above 41 degrees Fahrenheit. [Corrective Action] Maintain Potentially Hazardous Foods at or below 41 degrees Fahrenheit.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Jul 15, 2026 · Original Source

Routine Inspection

Jun 5, 2025

Pass

6 recorded violations

minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

Hand wash sink in the kitchen lacks warm water. Water measured at 77F. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Rear door of the facility maintained opened during inspection. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Observed raw food items maintained above ready-to-eat foods: - Plate of sliced raw beef maintained above green onions at the food preparation refrigerator. - Raw shelled eggs maintained above sugarcane in the walk-in refrigerator. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K19Food temperature

Official wording

Consumer advisory for raw or undercooked foods

Inspector’s notes

Facility offers rare steak on menu. Menu and/or facility lacks consumer advisory. [CA] Consumer advisory shall be provided on menus, brochures, deli case, label statements, table tents, placards, or other effective written means with a disclosure and reminder. (1) Disclosure: clearly written statement that includes either a description of the animal-derived foods, such as “rare steak, or identification of animal derived foods marked by an asterisk (*) directing to a footnote that items are served raw or undercooked, or contain raw or undercooked ingredients (2) Reminder: clearly written statement that identifies animal-derived foods by asterik that marks a food note includes one of the following: "Written information regarding the safety of these food items is available upon request " or "Consuming raw or undercooked meats, poultry, seafood, shellfish or eggs may increase the risk of foodborne illness, especially if you have certain medical conditions.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Hand wash sink in the front waiter station is partially obstructed with rolling card for dirty dishes. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Numerous plates of cooked beef maintained on top of the refrigerated inserts at the food preparation sink. Items measured between 45F to 48F. Employee stated that beef was cut less than an hour prior in preparation for an order. [CA] PHFs shall be held at 41°F or below or at 135°F or above. - Discontinue storing PHF items above the load limit of the preparation refrigerator. Utilize inserts to maintain cold holding temperature.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Jun 5, 2025 · Original Source

Routine Inspection

Nov 13, 2024

Pass

9 recorded violations

minorCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Cooked bean sprouts maintained out in ambient temperature measured at 80F. Employees stated that the bean sprouts were blanched about 20 minutes prior in preparation for customers orders. Container of bean sprouts maintained out in ambient temperature measured at 60F. Employee stated that the bean sprouts were just taken out less 30 minutes prior. Only small portions are taken out to prepare for orders. [CA] PHFs shall be held at 41°F or below or at 135°F or above. * Note: this Division suggests utilizing time as a public health control (TPHC). Written procedures reviewed and provided to PIC.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K19Food temperature

Official wording

Consumer advisory for raw or undercooked foods

Inspector’s notes

Facility offers rare steak on menu. Menu and/or facility lacks consumer advisory. [CA] Consumer advisory shall be provided on menus, brochures, deli case, label statements, table tents, placards, or other effective written means with a disclosure and reminder. (1) Disclosure: clearly written statement that includes either a description of the animal-derived foods, such as “rare steak, or identification of animal derived foods marked by an asterisk (*) directing to a footnote that items are served raw or undercooked, or contain raw or undercooked ingredients (2) Reminder: clearly written statement that identifies animal-derived foods by asterik that marks a food note includes one of the following: "Written information regarding the safety of these food items is available upon request " or "Consuming raw or undercooked meats, poultry, seafood, shellfish or eggs may increase the risk of foodborne illness, especially if you have certain medical conditions.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Observed beef tendon thawing in ambient temperature in tub of standing warm water at the food preparation sink. Tendon measured between 30F to 37F, water measured at 80F. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

Warm water at the hand wash sink in the kitchen measured at 74F. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K04Employee health and hygiene

Official wording

Proper eating, tasting, drinking, tobacco use

Inspector’s notes

Employees' opened beverages observed stored on shelves and counters in food preparation areas. [CA] No employee shall eat or drink in the food prep, food contact storage, or food storage areas, use designated area. Provide designated location for employees to store personal food and beverages, separated and protected from restaurant food, food storage, and food contact surfaces.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Back door of the facility maintained opened during the inspection. [CA] Keep back door closed at all times to prevent the entrance and harborage of vermin. Observed employees personal jacket stored on top of boxes inside the dry storage area. [CA] No person shall store clothing or personal effects (cell phone, car keys, and jackets) in any area used for the storage and preparation of food or food contact surfaces. Employee's personal effects shall be stored in employee lockers or other designated areas for employee storage.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Observed kitchen employee utilizing food preparation sink to conduct ware washing of tea strainer. [CA] Ensure sinks are utilize for their designated purposes. All ware washing shall be conducted at the three-compartment ware wash sink.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
criticalCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Observed employee entering into kitchen from the outside of the facility and began donning on gloves to start food preparation without washing hands. Observed dish washing employee handling soiled utensils and then handling cleaned and sanitized utensils without washing hands. [CA] Ensure employees are properly washing hands as required. Employees shall wash their hands in all of the following instances: (1) Immediately before engaging in food preparation, including working with non-prepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) Immediately after using the toilet room and again when returning into the kitchen. (4) After caring for or handling any animal allowed in a food facility in pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat foods. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands. Properly wash hands with soap, warm water and dry using single use paper towels as required. Single-use gloves shall be removed prior to washing hands. [COS] Instructed employees to properly wash hands as required.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Observed raw shelled eggs maintained above ready-to-eat cooked tendon inside the food preparation refrigerator. Observed raw shelled eggs maintained above ready-to-eat cut watermelon inside the three-door upright refrigerator in the beverage preparation area. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items. Observed cases and bags of food stored directly on the floor inside the walk-in refrigerator. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Santa Clara County Department of Environmental Health, Nov 13, 2024 · Original Source

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