Routine Inspection
May 22, 2025
9 recorded violations
Official wording
Nonfood contact surfaces clean
Inspector’s notes
Heavy build up of grime observed in the following areas: - Inside the three-door upright refrigerator. - On the bottom of the portafilters for the espresso machine. - Espresso machine itself. - Surface of the three-door food preparation refrigerator - Inside of the ice cream/gelato display freezers. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial wording
Hot and cold water available
Inspector’s notes
Hot water at the food preparation sink measured at 115F. Hot water at the three-compartment sink measured at 113F. [CA] Hot water shall be supplied at a minimum temperature of at least 120°F measured from the faucet throughout facility except at handwash sinks. ** Repeat violation.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsOfficial wording
Adequate handwash facilities supplied, accessible
Inspector’s notes
Restroom hand wash station lacked paper towels. [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels. [COS] Employee provided paper towels. Hand wash station at the front service area observed with heavy accumulation of grime and calcified scale. Hand soap and paper towel dispensers observed obstructed with blender and syrup bottles. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsOfficial wording
Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing
Inspector’s notes
Three-door food preparation refrigerator observed not operating and used for the storage of utensils. [CA] Storage room shall be free of litter and items that are unnecessary to the operation or maintenance of the facility, such as equipment that is nonfunctional or no longer used. Observed mop stored inside mop bucket. Mop racks not available for use. [CA] After use, mops shall be placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsOfficial wording
Floor, walls, ceilings: built,maintained, clean
Inspector’s notes
Heavy accumulation of syrups, food residue, dust, and grime observed on floors and walls throughout the entire facility. Areas include: - Floors in-between ice cream/gelato display freezers. - Underneath preparation tables. - Walls behind the preparation tables. - Wall next to the three-compartment sink. [CA] Walls and/or floors in food preparation area shall be kept clean. Regularly clean under equipment to prevent accumulation of debris. Large hole on wall observed in the attic. [CA] Repair holes in structure and maintain in good repair to prevent pest harborage.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial wording
Food separated and protected
Inspector’s notes
Cases of syrups maintained directly on floor. [CA] Food shall be stored at least 6 inches above the floor to prevent contamination. Observed numerous bottles of syrups maintained inside the three-compartment sink. [CA] All food shall be separated and protected from possible contamination. Remove items kept inside the three-compartment sink with the exception of utensils intended to be washed. ** Repeat violation. Observed employee steeping tea with containers placed directly on the floor. [CA] Food preparation shall only occur in approved areas. Provide adequate food preparation space.
In plain English
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial wording
No rodents, insects, birds, or animals
Inspector’s notes
Rodent droppings observed in the following areas: - On floor along wall behind the two white freezers by the stairs to the attic. - On floors throughout the attic. - On boxes of documents in the attic. - On floor next to boxes of syrups along the hallway to the restroom. Employee was unsure of pest control services. No contamination of food or food contact surfaces observed. [CA] Clean and sanitize area of old droppings. Observed pet carrier maintained above gray freezer in the hallway towards the restroom. [CA] No live animals may be allowed in a food facility, except in the following situations; decorative fish or shellfish in aquarium, animals intended for consumption if kept separated from other food and food contact surfaces, dogs under the control of on-duty uniformed law enforcement or private patrol, outdoor dining areas, and service animals.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsOfficial wording
Demonstration of knowledge; food safety certification
Inspector’s notes
Five-year Food Safety Certified (FSC) manager certificate unavailable for review. [CA] Food facilities that prepare, handle, or serve non-prepackaged potentially hazard foods shall have a valid Food Safety Certificate available for review at all times. ** Repeat violation. Failure to comply will result in further enforcement action.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial wording
Warewash facilities: installed/maintained; test strips
Inspector’s notes
Heavy accumulation of grime observed on the three-compartment sink - backsplash, drain boards, basins. [CA] Clean and maintain three-compartment sink.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Santa Clara County Department of Environmental Health, May 22, 2025 · Original Source